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Delayed Permanent Residence Card 

dmrakel
dmrakel
Posts: 1


Posted On: 6/18/2014
dmrakel
dmrakel
Posts: 1
Hello,
I landed on March 5th and was informed that I would receive my permanent residence card within 6 weeks. Its been over 3 months now and I still have not received it. I've called CIC a number of times and was informed that my file was taken to a special department for additional verification. They won't tell me why or how long this will take. I have to apply for a student visa to France in a few weeks and I'm required to provide a permanent residence card as one of the documents. Does anyone know how long it takes for the "special verification process"? Are there cases where the status can get revoked? I'm confused and don't know anyone to ask for help. Thank you

D.Nabalongo
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Moderator
Moderator
Moderator
Posts: 4075


Posted On: 6/26/2014
Moderator
Moderator
Moderator
Posts: 4075
Hello,

Thank you for sharing your situation and question with us.

We hope that others who have experienced something similar can share their timelines with you.

According to Citizenship and Immigration Canada (CIC), it is a type of quality assurance process where cards are selected randomly.

In terms of the verification process, according to the CIC ENF 27 Permanent Resident Card Operations Manual,

A data quality verification process is in place at the CPC-PRC to ensure that the information recorded on the Confirmation of Permanent Resident form [IMM 5292B]
matches the FOSS record before a PR card is issued. In cases where a discrepancy is noted, steps must be taken to identify the correct information and make the appropriate amendment. It is important that amendments be processed in a systematic manner.


You can find many details and information on the process in the CIC ENF 27 Permanent Resident Card Operations Manual.

You may also want to continue to try to contact the Citizenship and Immigration Canada (CIC) Call Centre directly.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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