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Delay in receiving the PR card 

Bhartim
Bhartim
Posts: 2


Posted On: 8/20/2014
Bhartim
Bhartim
Posts: 2
I had applied for PR under "Canadian Experience Class" in November 2013. The application got approved for me and my family (spouse and two children) in the beginning of 2014. We got the PR Landing document signed at port of entry at Buffalo-Niagara falls on January 31, 2014. My spouse and both the children got their PR cards in the month of April. I got a response from CIC that I need to resubmit my photographs for issuance of PR card. I resubmitted the photographs in the beginning of April 2014. I made few calls to the call center as I had to travel for official reason to the US and India and from January to May, I crossed the border through road. The call center team said that even after re-submission of photographs it will take around 60-70 days.

Since I was transferred to India, I got the communication or shipping address changed to office address through call center during end of April or beginning of May. The residence address was still the same as mentioned during my application (in Mississauga as I was residing there till May). I made a call to the call center about dispatch of the card in the beginning of June 2014 and they mentioned that I will receive it by mid of July at my communication address.

Now, I have recently received a letter from CIC that I have to appear personally at their office in Etobicoke with Passport or travel document and confirmation of permanent residence. I am not sure why such request has been made by the CIC and how should I address it. This letter is dated June 3rd and I guess it was earlier sent to my residential address and once it was returned from there it was re-sent to me at Office drive address on August 11th. What to do since I am in India at this point of time.
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Moderator
Moderator
Moderator
Posts: 4049


Posted On: 8/21/2014
Moderator
Moderator
Moderator
Posts: 4049
Hello,

Thank you for sharing your situation and question with us.

Regarding the letter to pick up a PR card, you can find some information in our Settlement.Org I have received a letter to pick up my PR Card. What should I do? article.

Here is an excerpt,

Read the letter from Citizenship and Immigration Canada carefully. It should tell you what you need to do next.

The letter will tell you when you need to go to the Citizenship and Immigration Canada (CIC) office and what documents/identification you need to take with you.

It is very important that you bring ALL of the documents mentioned in the letter when you go to your appointment.

You must appear to pick up your PR Card. You cannot send someone else (not even a family member) to pick it up for you.


Also, as you may know, you cannot call the toll-free number from outside of Canada.

However, we have had some of our users previously state that they have been able to contact CIC from abroad by dialing 1 613 944 4000. Listen to the options to get to CIC.

Please note though that some have reported that it did not work for them or that it is no longer working.

You may want to give it a try.

Long distance charges will apply.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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Bhartim
Bhartim
Posts: 2


Posted On: 8/22/2014
Bhartim
Bhartim
Posts: 2
The letter does not say that it is for pick up. It says visit the CIC with the PR landing document and passport. Does it imply that it is for pick only
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