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Lost Old Health Card
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SamPC Posts: 1
Posted On: 11/24/2014
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Hi, I am a 16 year old Canadian citizen and my health card has expired and I'm looking to renew it but I have lost my old health card, what should I do?
Sam
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Moderator Moderator Posts: 4075
Posted On: 11/25/2014
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Hello Sam,
Thank you for sharing your situation and question with us.
According to the ServiceOntario website,
How can I replace a lost/stolen/damaged health card?
To replace a lost, stolen or damaged red and white Ontario health card, you must visit a ServiceOntario centre.
Bring three original documents Ontario Health Coverage Document List (form 9998E-82); one to prove citizenship/immigration status, one to prove residency in Ontario and one to prove identity.
If your information such as name and address has not changed, you can replace a lost, stolen or damaged green coloured photo health card by contacting ServiceOntario at 1-800-664-8988.
If your name has changed, you may need to provide a marriage certificate or a change of name certificate.
If your card was invalid or expired and is lost/stolen/damaged, you may be required to show additional proof of residency documents.
If you have a photo health card that is lost, stolen or damaged, a visit to a ServiceOntario centre may not be required. For more information call INFOline at 1-800-664-8988.
In order to replace a lost red and white Ontario health card, you must visit a ServiceOntario centre.
In order to replace a lost green coloured photo health card you should contact ServiceOntario at 1-800-664-8988.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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