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Immigration Application Documents 

julia.a3456
julia.a3456
Posts: 12


Posted On: 2/25/2017
julia.a3456
julia.a3456
Posts: 12
Hello,

An applicant has completed the immigration process and obtained the permanent residency a year ago. The applicant just received an email from Immigration Canada to provide them with an updated contact address for the return of original documents pertaining to the application, although no request has been made from the applicant's side. Is this a regular process?
If yes, can the documents be mailed to an an address outside of Canada?
Finally, what if the applicant doesn't require those original documents any more?

Thanks
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Moderator
Moderator
Moderator
Posts: 4075


Posted On: 2/27/2017
Moderator
Moderator
Moderator
Posts: 4075
Hello there,

Thank you for sharing your question with us.

If the applicant did not request a change of address it is unlikely IRCC would reach out to them to do so. There is a chance this is not a legitimate request from IRCC. On their website, IRCC says:


To avoid email scams, remember that IRCC NEVER:
  • emails applicants to confirm basic personal information provided on application forms.
  • asks for banking or credit card information to collect payments by email.
  • sends visas, permits, certificates or immigration documents by email.
  • offers special, time-limited promotions or cash deals to get visas, permits or citizenship status.



http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1205&top=31

The first thing you should do is contact IRCC directly to understand if they sent this request.
http://www.cic.gc.ca/english/contacts/call.asp

I hope this information was helpful.

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Your Settlement.org team
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