Posted On: 3/13/2017
Thank you for sharing your situation and question with us.
You can find some detailed information in our Settlement.Org Tenant Rights: Bed Bugs article.
Here is an excerpt,
Who is responsible when a bed bug infestation is discovered in my apartment?
If you have a problem with bed bugs or other insects or pests, you should immediately inform your landlord, your superintendent or property manager, or someone else who is responsible for ensuring homes are pest-free. As a tenant, you are responsible for cooperating with your landlord's efforts to control bed bugs.
It is the landlord's responsibility to maintain the rental unit so that is fit for habitation and complies with health standards.
What if your landlord fails to take action?
If a landlord refuses to help when a tenant notifies them of a bed bug problem, tenants may obtain assistance or advice from a legal clinic or from the Landlord and Tenant Board.
Another option available to tenants whose landlord does not maintain their building properly is to file an application about maintenance with Ontario's Landlord and Tenant Board (LTB). If the Board finds that the building or unit is not maintained adequately, there are several remedies that can be ordered. These include an abatement of rent, an order requiring the landlord to conduct the necessary repairs, or a rent freeze until the problems are resolved.
If you are interested in filing an application with the LTB, you can contact the Board by telephone at 1-888-332-3234 (416-645-8080 in the Toronto area), or visit its website at www.ltb.gov.on.ca.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
Settlement.Org Content and Information/Referral Specialist, CIRS