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Status of PR Card after Resubmission of Photos 

glany222
glany222
Posts: 3


Posted On: 11/5/2017
glany222
glany222
Posts: 3
Hi,

We did a soft landing on 15th Aug 2017 and returned from Canada within 10 days without having our PR card.

After 50 days (5th Oct) we got an email request from CIC to resubmit our photographs.

Also in the email it was mentioned that if the new photos were not submitted within 30 days, out PR Card Application will be cancelled.

So we mailed the new set of photos on 7th October via normal post as the recipient address was Post Box address.

I have two concerns on this issue.

1. How do we check whether the new set of photos reached at the PR Card application processing facility in Nova Scotia and what is the status of the PR Card Application.

2. If photos were not delivered at the PR Card processing facility within 30 days, then will our PR status be active or not?
(I believe only our PR Card Application will be cancelled and not the Permanent Resident status.)

We tried to contact the CIC call center couple of times everyday, but all the time we get the same automated answer saying all the agents are busy and we can try again after some time.
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Moderator
Moderator
Moderator
Posts: 2301


Posted On: 11/9/2017
Moderator
Moderator
Moderator
Posts: 2301
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

First of all, regarding your concern about PR status and PR cards, it is important to note that there is no correlation between having a have a PR card and whether or not you continue to maintain your permanent residency. Additionally, if someone has a PR card, there is no correlation between the PR card's expiry date and whether or not you have met the residency requirements.

If you have met your residency requirements and you do not hold a PR card, you still maintain your permanent residency.

To meet these residency obligations, you must be physically present in Canada for at least 730 days (2 years) in every 5-year period. The 5-year period is assessed on a rolling basis. Immigration, Refugees and Citizenship Canada (IRCC) will look back at your time in Canada over the previous 5 years.

This means that you can spend a total of up to 3 years outside of Canada during a 5-year period. However, if you have been a permanent resident for less than 5 years and decide to leave the country for an extended period of time, it is up to you to prove to IRCC that you will be able to meet your residency requirements.

In terms of checking on your application, we suggest that you continue to try and contact the Immigration, Refugees and Citizenship Canada Call Centre.

You mentioned that you are outside Canada.

You may want to look at some information regarding re-entering Canada. You may want to look at what your options are on the Immigration, Refugees and Citizenship Canada (IRCC) website in the I need to leave Canada and I do not have a permanent resident card. Can I later return to Canada without a PR card? section.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
glany222
glany222
Posts: 3


Posted On: 11/10/2017
glany222
glany222
Posts: 3
Hi Anna,

Thank you very much for the clarification of PR card application and PR status.
link
Moderator
Moderator
Moderator
Posts: 2301


Posted On: 11/10/2017
Moderator
Moderator
Moderator
Posts: 2301
Hello,

You are very welcome!


Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
chugh.aparna
chugh.aparna
Posts: 1


Posted On: 11/23/2017
chugh.aparna
chugh.aparna
Posts: 1
I landed in Toronto on Sept 4 2017 and submitted my COPR for my first PR card.

I received a notification on 30th Oct that my picture did not meet the specifications and I sent the new pictures to the Nova Scotia address on the very same day.,

It has been over 3 weeks since then and there hasn't been any response.

Also, due to a personal reason I had to return to my home country on 9th Nov.

Is there a contact number for CIC that can be reached from outside North America so that I can track the status of my application?

Or is there any other method to reach out to them?
link
Moderator
Moderator
Moderator
Posts: 2301


Posted On: 12/7/2017
Moderator
Moderator
Moderator
Posts: 2301
Hello,

Thank you for sharing your situation and question with us.

We have had some of our users previously state that they have been able to contact CIC from abroad by dialing 1 613 944 4000. Listen to the options to get to IRCC. Then you should be transferred to the IRCC Call Centre.

Please note though we are not sure if this number continues to work this way.

You may want to give it a try.

Please be aware that long distance charges will apply.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
glany222
glany222
Posts: 3


Posted On: 4 days ago
glany222
glany222
Posts: 3
Hi, We received our PR cards on 11th Jan 2018. On 7th October 2017, we had re submitted the photographs and there was no further communication from IRCC.
Moderator wrote:
Hello,

You are very welcome!


Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link