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Permanent Resident Card - Photo Submission 

karimelyounsi
karimelyounsi
Posts: 1


Posted On: 5/7/2018
karimelyounsi
karimelyounsi
Posts: 1
I wonder if anyone can help here.
I have done a soft landing on March 7th.

Since then I had to come back to my home country without getting the Permanent Resident cards for my family.
On April 19th, my wife and I received a letter asking for our pictures to be resubmitted as the original photos were not according to the requested standard.

We were asked to include the letters we had received with the photos.

At that time, we did not receive the same letters concerning my 2 sons ID photos.

However, to be in the safe side, I have included new pictures for my kids along with my photos.

Last week, (after we sent the pictures) we eventually received two letters asking for new pictures for my sons.

My question is:
Do I now need to send new pictures for my kids? or the (same) pictures I had sent along with my pictures before I got requested are enough?



I would really appreciate you response before the deadline expires in early June.

Thanks
Karim
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Moderator
Moderator
Moderator
Posts: 2589


Posted On: 5/29/2018
Moderator
Moderator
Moderator
Posts: 2589
Hello Karim,

Thank you for sharing your situation and question with us.

We have had some of our users previously state that they have been able to contact IRCC from abroad by dialing 1 613 944 4000. Listen to the options to get to IRCC. Then you should be transferred to the IRCC Call Centre.

Please note though we are not sure if this number continues to work this way.

You may want to give it a try.

Please be aware that long distance charges will apply.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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