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Delay in Receiving PR Card - Renewal
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Anxious18 Posts: 1
Posted On: 7/1/2018
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I am experiencing some delay in receiving advice of status on my PR card renewal application.
My application was received on Nov 15 2017.
On Feb 20, 2018, I received correspondence asking for more docs.
I sent those docs by courier and they were received on Mar 10, 2018.
Up till now, I have not received any acknowledgment of receipt or notice of renewal of my card.
Is this normal ?
Does current processing time of 111 days start counting from the first date of receipt of application - Nov 15 or from when they received the new set of docs requested.
What should I do - can I complete an online enquiry form ?
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Moderator Moderator Posts: 4075
Posted On: 7/3/2018
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Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be concerned about this and would be interested in how long it will take to process your application.
You can find some detailed information on the Immigration, Refugees and Citizenship Canada (IRCC) website in the How are processing times calculated? section.
Here is an excerpt,
How are processing times calculated?
We calculate processing times from the day we receive an application to the day it makes a decision on the application.
When estimating how long you will wait to receive a temporary visa, you must also take into account up to 10 days of transit or delivery time on top of our processing time. The time your application will spend travelling to and from IRCC will vary depending on where you live.
Generally, processing times will vary based on:
- Type of application submitted;
- Volume of applications received;
- How easily the information can be verified;
- How well and how quickly you respond to any requests or concerns;
- Whether the application is complete.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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