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How to apply, processing time, if you're outside of Canada...

Online Application submission issue: PR Card renew 

DDeb
DDeb
Posts: 1


Posted On: 9/2/2022
DDeb
DDeb
Posts: 1
Hi All,
I hope to get some guidance here as I've been struggling for over 3weeks now! I'm trying to submit my mom's PR renewal application ONLINE - I've submitted all the required forms, uploaded all the required documents, uploaded the application fee payment receipt, uploaded the photos - but, the 'submit your application' button is still greyed-out - can anyone guide how I can submit the application, online?.. TIA
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Moderator
Moderator
Moderator
Posts: 3787


Posted On: 13 days ago
Moderator
Moderator
Moderator
Posts: 3787
Hi there,

Thank you for sharing your question and situation with us.

While you may find helpful information in IRCC's application guide, you may want to contact IRCC directly using their web form or by phone to make a case-specific inquiry about this issue with your application.


You may also wish to connect with an immigration lawyer or consultant for advice regarding your situation and help with your application. It may also help to connect with a community resource navigator at 211 to narrow your search for community legal clinics that provide this service.

211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.

We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Sincerely,

Your Settlement.Org Team
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