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How to apply, processing time, if you're outside of Canada...

Urgent PR Renewal Application - Delayed 

parikk
parikk
Posts: 1


Posted On: 6/11/2014
parikk
parikk
Posts: 1
My mother needed to go back home urgently, her PR is expiring in sept 2014.

Because we are not sure when she is going to be back, we applied to renew her PR card under urgent processing and attached her travel documents for May 29.

when i called CIC office to investigate about the status on May 22, they told me that by mistake they have not flagged the application to be urgent and asked to me to fill out another form and send it to them via email and they will immediately start working on the file.

i sent them the information they needed.

we also delayed my mom's travel to June 4 thinking that we hopefully will receive the PR card.

Now she is gone and we received the letter to pick up the card at local CIC office.

I did get her to sign the form, for me to act as her representative.since its not our fault, are there any chances that they will give me her PR card.

My mother also took her not expired PR card with her.

your reply will be really appreicated.
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Moderator
Moderator
Moderator
Posts: 3700


Posted On: 6/13/2014
Moderator
Moderator
Moderator
Posts: 3700
Hello,

Thank you for sharing your mother's situation with us.

If your mother leaves Canada without her PR Card, in order to return to Canada, if she does not have a valid PR Card, it is likely she will have to apply for a Permanent Resident Travel Document (PRTD) at the nearest Canadian Visa Office.

She may want to contact the nearest Canadian Visa Office for specific information on her situation if she is outside Canada.

We also suggest that you may want to contact the Citizenship and Immigration Canada (CIC) Call Centre directly once again to see if they have any suggestions or some more information specific to her situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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