Settlement.org logo

Register
Lost password
 

HomePermanent Resident Card

How to apply, processing time, if you're outside of Canada...

6 Months Later and PR Card Not Yet Delivered 

Shahenshah
Shahenshah
Posts: 9


Posted On: 9/13/2015
Shahenshah
Shahenshah
Posts: 9
Hi,

This is Syed, I completed my landing formalities and attained my PR in February 2015. I had to return to my native country within 3 weeks post landing due to family emergencies. During the landing formalities I furnished my friends address where I temporarily planned to stay as the delivery address for my PR card. It's been close to 6 months and he hasn't received my PR Card yet, for reasons unknown.

Would it be a reason for non delivery as I moved out of Toronto after 2-3 weeks of my landing formalities due to family emergency?

What should be my course of action to follow up or to inquire about the non delivery of my PR card? Is there a website I can check the reason for non-delivery?

What number should I call to as I am currently in India and have heard there is no number I can call to reach CIC from outside Canada?

It is taking longer than expected to get the PR card, and I am assuming if I need to travel immediately I will have to apply for a Travel Document at New Delhi, India. I am assuming this will be a single entry visa that will be issued, and hence I would like to know the validity (duration) of this visa?

Appreciate your help!

Thank you,
Syed
link
Moderator
Moderator
Moderator
Posts: 3936


Posted On: 9/15/2015
Moderator
Moderator
Moderator
Posts: 3936
Hello Syed,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this.

Some of our users have stated that they have been able to contact the CIC Call Centre from outside Canada.

Some of our users have previously stated that they have been able to contact CIC from abroad by dialing 1 613 944 4000. Listen to the options to get to CIC.

Please note though that some have reported that it is no longer working.

You may want to give it a try.

If you do decide to call, let us know the outcome.

Long distance charges will apply.

In the event your PR card has been lost or misplaced, it is likely you will have to apply for a Permanent Resident Travel Document (PRTD) at the nearest Canadian Visa Office.

In terms of the duration, you will have to contact the nearest Canadian Visa Office directly.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
Shahenshah
Shahenshah
Posts: 9


Posted On: 9/27/2015
Shahenshah
Shahenshah
Posts: 9
Thank you Anna, the information has been very helpful and I really appreciate your effort and time. I did speak to a representative on the number your provided, and he was able to resolve all my concerns.

May be one reason all my issues got resolved on my first contact itself was, it never occurred to anyone on call to inquire where my whereabouts are (as I learned from a few outside forums that they don't reveal information to anyone calling from outside of Canada). The reason for my PR card not getting delivered is that I never provided my Canadian address to the immigration office, hence the delay. I was advised to apply a new PR Card with an additional charge of $50 (of course after I get into Canada :))
link