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How can I make a Consumer Complaint? 

ForumUser
ForumUser
Posts: 541


Posted On: 5/31/2016
ForumUser
ForumUser
Posts: 541
Hi, I bought a 3D printer last year.

I have received the machine in March 2016. but the 3D printer is damaged.

The factory sent me a machine in terrible conditions.

First, It changed the shipping date on four occasions.

I have wrote three email, but They didn´t answer my message.

What can I do?
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Moderator
Moderator
Moderator
Posts: 4142


Posted On: 5/31/2016
Moderator
Moderator
Moderator
Posts: 4142
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

You mentioned that you have already written three e-mails and have not received a response.

In terms of any other additional steps you can take, you can find some information in our Settlement.Org How do I make a consumer complaint? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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