Landlord/tenant rights, dealing with problems, where to get help...
Living in Cold Basement - Landlord Refuses Heat
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ForumUser Posts: 541
Posted On: 4/11/2017
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I rented this basement apartment with a working gas fireplace in the living room that does not have any heating vents in it. The fireplace had not worked for over a month and the landlord refuses to fix it and it is very cold He told me to dress warmer and use blankets when I watch tv I need to know what more I can do.
I am in Barrie.
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Moderator Moderator Posts: 4141
Posted On: 4/18/2017
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Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be very concerned about this situation.
You mentioned that you are in Barrie.
It is best that you contact the nearest Community Legal Clinic for some information and advice regarding what your options are in this situation.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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kitkat Posts: 2
Posted On: 4/20/2021
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My husband and I are seniors and renting a basement apartment in Newmarket . We have not had any heat for over a week now, and our place is getting cold and damp. Our landlord refuses to put the heat on at all.
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Moderator Moderator Posts: 4141
Posted On: 4/30/2021
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Hello There,
Thank you for sharing your situation and question with us.
You may find helpful information in the Steps to Justice article, How much heat does my landlord have to provide? Here is an excerpt:
No matter what type of heating equipment you have, your landlord must keep it working properly so it can keep your place warm enough. Usually this means at least 20°C from September to June.
The exact temperature and dates are different for different places in Ontario. For example, in some areas the temperature must be 21°C, and in some places in Northern Ontario heat must be provided all year.
It is best that you contact a community legal clinic for some advice regarding your situation. You may also wish to call the Landlord and Tenant Board at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board resolves disputes between residential landlords and tenants.
It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service.
Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.
We hope this information is helpful. If you have any additional questions, please feel free to post them here.
Sincerely,
Your Settlement.Org Team
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