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glany222 Posts: 3
Posted On: 11/5/2017
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Hi,
We did a soft landing on 15th Aug 2017 and returned from Canada within 10 days without having our PR card.
After 50 days (5th Oct) we got an email request from CIC to resubmit our photographs.
Also in the email it was mentioned that if the new photos were not submitted within 30 days, out PR Card Application will be cancelled.
So we mailed the new set of photos on 7th October via normal post as the recipient address was Post Box address.
I have two concerns on this issue.
1. How do we check whether the new set of photos reached at the PR Card application processing facility in Nova Scotia and what is the status of the PR Card Application.
2. If photos were not delivered at the PR Card processing facility within 30 days, then will our PR status be active or not?
(I believe only our PR Card Application will be cancelled and not the Permanent Resident status.)
We tried to contact the CIC call center couple of times everyday, but all the time we get the same automated answer saying all the agents are busy and we can try again after some time.
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Moderator Moderator Posts: 4142
Posted On: 11/9/2017
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Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be concerned about this situation.
First of all, regarding your concern about PR status and PR cards, it is important to note that there is no correlation between having a have a PR card and whether or not you continue to maintain your permanent residency. Additionally, if someone has a PR card, there is no correlation between the PR card's expiry date and whether or not you have met the residency requirements.
If you have met your residency requirements and you do not hold a PR card, you still maintain your permanent residency.
To meet these residency obligations, you must be physically present in Canada for at least 730 days (2 years) in every 5-year period. The 5-year period is assessed on a rolling basis. Immigration, Refugees and Citizenship Canada (IRCC) will look back at your time in Canada over the previous 5 years.
This means that you can spend a total of up to 3 years outside of Canada during a 5-year period. However, if you have been a permanent resident for less than 5 years and decide to leave the country for an extended period of time, it is up to you to prove to IRCC that you will be able to meet your residency requirements.
In terms of checking on your application, we suggest that you continue to try and contact the Immigration, Refugees and Citizenship Canada Call Centre.
You mentioned that you are outside Canada.
You may want to look at some information regarding re-entering Canada. You may want to look at what your options are on the Immigration, Refugees and Citizenship Canada (IRCC) website in the I need to leave Canada and I do not have a permanent resident card. Can I later return to Canada without a PR card? section.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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glany222 Posts: 3
Posted On: 11/10/2017
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Hi Anna,
Thank you very much for the clarification of PR card application and PR status.
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Moderator Moderator Posts: 4142
Posted On: 11/10/2017
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Hello,
You are very welcome!
Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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chugh.aparna Posts: 1
Posted On: 11/23/2017
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I landed in Toronto on Sept 4 2017 and submitted my COPR for my first PR card.
I received a notification on 30th Oct that my picture did not meet the specifications and I sent the new pictures to the Nova Scotia address on the very same day.,
It has been over 3 weeks since then and there hasn't been any response.
Also, due to a personal reason I had to return to my home country on 9th Nov.
Is there a contact number for CIC that can be reached from outside North America so that I can track the status of my application?
Or is there any other method to reach out to them?
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Moderator Moderator Posts: 4142
Posted On: 12/7/2017
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Hello,
Thank you for sharing your situation and question with us.
We have had some of our users previously state that they have been able to contact CIC from abroad by dialing 1 613 944 4000. Listen to the options to get to IRCC. Then you should be transferred to the IRCC Call Centre.
Please note though we are not sure if this number continues to work this way.
You may want to give it a try.
Please be aware that long distance charges will apply.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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glany222 Posts: 3
Posted On: 1/12/2018
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Hi, We received our PR cards on 11th Jan 2018. On 7th October 2017, we had re submitted the photographs and there was no further communication from IRCC.
Moderator wrote:
Hello,
You are very welcome!
Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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mss Posts: 1
Posted On: 2/22/2018
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Hello glany 222,
we have the same situation. When you resent your photos to CIC, did you send it from your address outside Canada? You have to write the name of the studio and the date the photo was taken. Did you write a date that was after the date you landed, and the studio was in your country not in Canada? I just want to make sure it is no problem that we send the photos from outside Canada which proves to CIC that we left before receiving our PR cards.
Thank you. Congrats on receiving your PR cards.
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Moderator Moderator Posts: 4142
Posted On: 3/5/2018
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Hello,
Thank you for your question.
We hope that someone who is in a similar situation can provide you some information and suggestions.
Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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conscientious Posts: 2
Posted On: 3/25/2018
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Hi, I have recently received COPR and expecting to do a short landing and return to home country.
I'm planning to apply for a PRTD to re-enter Canada after 6 months of landing to stay permanently.
You have mentioned that "However, if you have been a permanent resident for less than 5 years and decide to leave the country for an extended period of time, it is up to you to prove to IRCC that you will be able to meet your residency requirements."
01. When applying for the PRTD, what documents can I use to prove that I can meet my residency obligation ?
PRTD document check list suggests below, non of which is applicable to me since my visit would be short.
- employment records
- bank statements
- rental agreements
02. Are there any risks associated with applying for a PRTD without waiting till the PR card is released ?
03. In the below link it has been mentioned getting the PRTD is at the discretion of the officer and PR status does not guarantee one (please correct me if i have misunderstood this). If a PR abroad meets the residency obligations as well, can you think of more conditions that the PR has to meet to be eligible for a PRTD?
THANK YOU
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conscientious Posts: 2
Posted On: 3/26/2018
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The link that I'm referring to in the question 3 of above post.
https://settlement.org/ontario/immigration-citizenship/landing-and-leaving/leaving-canada/i-need-to-leave-canada-but-do-not-have-my-pr-card-yet-what-should-i-do/
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financehorse Posts: 1
Posted On: 6/26/2018
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Hello,
Its been 2 weeks since i sent my photos after a request to resubmit it with correct specifications. How can I check the application satatus. Thank you
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Rashid238 Posts: 1
Posted On: 7/10/2018
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Hi
I need some help
I landed in canada on 09 March
But in my personal reason i leave
Without PR card
When i was in my back then i received
A notification about retake pictures and
Send us whithin 30 days
But i sended after 70 days
On 20th of June
Because i Was waiting my travell documents
So i received my PRTD on 26 May 2018
And i was entered in canada on 14 June 2018
Then i retake my new pics and aend
Is there some problems for me
Or
Every thing is ok
Plz plz reply
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Anubararia Posts: 1
Posted On: 10/11/2018
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Hi,
I made a softlanding the last week of August. On Sep 6, i got an email from IRCC that my photos don’t meet specifications. So i resent and the courier got delivered the week of Sep 17. Today, Oct 11, i have got the same email. I tried calling them but was told to email. Now am not sure whether to disregard the second email or resend the photos.
Please help.
A
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ROHINKUMARSACHDEVA Posts: 1
Posted On: 10/17/2018
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Respected Sir,
Subject: Intimation regarding submission of photographs to meet the required specifications for issuance of Permanent Resident Card
I have the pride to approach your honor and state that I spouse of *******, Principal Applicant under Manitoba Provincial Nominee Program – Business have been granted status of Permanent Resident of Canada.
I received email dated 13.08.2018 from your office (Immigration, Refugees and Citizenship Canada) to submit two photographs as per required specification for issuance of Permanent Resident Card which were sent and received by your office on 24.08.2018.
Any how, I received an another email dated 01.10.2018 from your office (Immigration, Refugees and Citizenship Canada) which were submitted and received on 11.10.2018 by your office.
Sir, there is no change in my Permanent Canadian Address already submitted
WINNIPEG, MB R3Y 0X5
May, I seek your kind permission to request for taking an early action to this effect in order to meet the legal identity in financial, social and business dealing.
Thanking you,
Faithfully Yours,
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