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Colleges, Universities and Institutes, Evaluating Educational Credentials...

Problem with My WES Evaluation Report 

hrakeesh
hrakeesh
Posts: 1


Posted On: 12/18/2017
hrakeesh
hrakeesh
Posts: 1
Hi,

There are 3 mistakes I see in my evaluation report. I have sent WES Canada my bachelors & Postgraduate diploma to evaluate , in the month of November 2017 and received my report December 2017.


Mistake number one: I have done my bachelors of commerce with major being commerce but in my report WES changed the major/ Specialization to Business Administration


Mistake number Two: I have done Postgraduate Diploma with major being Finance & Marketing and it was changed to Business Management.

Mistake number three: The Status of my Postgraduate Diploma says that it is a Non-recognized Program, and the Canadian Equivalency is Two years of post-secondary study at a non-recognized institution.

My Institution is AICTE recognized , WES considers Postgraduate Diploma from an institution with AICTE approval as recognized Program,the reason I am sure about this because my friend with Postgraduate Diploma with AICTE recognition ,who got his credential evaluated from WES, has been considered as recognized Program & given Bachelor's degree (four years) Canadian Equivalent.

My institution is one of the best business schools in India whereas my friend`s is limited.

I have emailed them already but no reply yet. So, what else can I do to make them fix this asap.

Thank you.
link
Moderator
Moderator
Moderator
Posts: 4062


Posted On: 1/4/2018
Moderator
Moderator
Moderator
Posts: 4062
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

We have contacted WES and they have provided us with the process.

Here it is:


Pre-Application Process
  • Call your local agency serving immigrants and find out when a WES representative will deliver an info session and attend the info session to learn not only how to apply to WES , but also how to use your evaluation report effectively to gain recognition from employers, academic institutions and professional licensing bodies
  • Check WES website http://www.wes.org/ca/info/calendar.asp regularly to learn about upcoming WES Seminars for internationally educated individuals
  • Before purchasing an evaluation report, check Degree Equivalency Tool (free service) and learn about your Canadian academic equivalents at https://www.wes.org/ca/wes-tools/
Submitting Application for Evaluations

After Receiving Your Evaluation Report
  • WES is one of the very few evaluation services which has a “free” appeal process. For questions about your evaluation report, please write to (always state your WES Reference Number):

Manager Director of Evaluations
World Education Services
2 Carlton Street, Suite 1400
Toronto, ON M5B 1J3
Fax: 416-972-9004
www.wes.org/ca/contact https://www.wes.org/ca/contact-us/
The WES contact center is open to answer calls and email messages from 9:00 a.m. to 6:00 p.m. (Eastern) Monday through Friday. The center is closed on weekends.
All documents must be mailed to WES. WES does NOT accept documents delivered in person. No exceptions.
There is no walk-in service.



I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
anarisayev
anarisayev
Posts: 1


Posted On: 8/6/2018
anarisayev
anarisayev
Posts: 1
Dear Moderator,

I am writing to you regarding my Educational Credential Assessment for Immigration, Refugees and Citizenship Canada (ECA number: 3******7)
WES assessed my Doctor of Philosophy (Ph.D) in Law degree from The Supreme Attestation Commission as master’s degree (at minimum).

It was also added that academics in the field, upon examination of the dissertation, may in some instance consider the credential comparable to an earned doctorate in Canada.
I sent an objection letter to WES. But, they disregarded my argumentation stated below and did not reviewed their approach.


Azerbaijan started the reform of its higher education system by joining the Bologna Process in 2005, followed by the adoption of the new Law on Education in 2009. This law formally introduced the European Credit Transfer System: three-cycle system of study.
According to the law, Bachelor’s Degree is the first level of higher vocational-professional education that trains a broad range of specialists in respective majors (Clause 1.0.8.).
The Clause 1.0.34 stipulates that Master’s Program is the second level of higher education.

Further, the law highlights that Doctor of Philosophy – a scientific degree conferred during the first phase of doctorate programs by the respective field of study (Clause 1.0.18).[1]

So, as European Commission, Education Audiovisual and Culture Executive Agency stated in their report, higher education in Azerbaijan is divided into three levels:

- First level (Bachelor Studies),
- Second level (Master Studies), and
- Third level (PhD Studies).[2]

You can find the same differentiation in World Data on Education, UNESCO International Bureau of Education’s Report.[3]


Upon graduation bachelor (4 years) and master (2 years) programs, in 2005 I was admitted as a doctoral student at the Civil Law Department of the Azerbaijan National Academy of Sciences[4] on the basis of contest. Admission commission, chaired by the Head of the Institution of Law, determined the conformity of my major with doctoral studies. To-be scientific supervisor hold an interview with me to doctoral studies and submitted his positive decision on accepting me to the Admission Commission.

I started to work in accordance with individual work plan approved by the Academic Council of National Academy of Science during my time in doctoral studies. I took examinations in Administrative, Financial and Information Law, Foreign Language (English) and Information Technologies. I delivered reports in the meetings of Civil Law Department from time to time on the implementation of individual work plan.

A doctoral student shall complete a dissertation, undergo approbation and defend it in accordance with the determined rules in the course of doctoral studies to obtain a “Doctor of Philosophy” scientific degree. In February 2014, I was allowed to defend my completed scientific research work to obtain my degree. I defended my dissertation before the ad-hoc Academic Council of The Law Division at Baku State University, comprised of the prominent local and regional scientists from Russia, Ukraine and Poland in April 2016. The defended dissertation passed through the Expert Council of The Supreme Attestation Commission and I was awarded the relevant certificate in February 2018.

As you may see, it was a long and very challenging journey from 2005 to 2018 (about 13 years) to get my PhD degree. You may also find more detailed description of the processes in doctoral studies in Azerbaijan through reviewing EC Education Audiovisual and Culture Executive Agency’s report.[5] Furthermore, I hold a huge volume of the proper documentation to back above statement. However, I need to have them translated from Azerbaijani or Russian into English for your review. If you are interested in any stage of my time in doctoral studies, would you please let me know and I can arrange the notarized translation.

In Azerbaijan, only the applicants with a master degree are admitted to Doctor of Philosophy program.[6] Therefore, Doctor of Philosophy (Ph.D) in Law degree should definitely be placed in third level (PhD Studies) in ECA and not second level (Master Studies). In other hand, as emphasized above, you need to pass the second level (master studies) to be able to continue your studies in the third level (PhD studies). Therefore, PhD in Law degree should not be equivalent to master.

Moreover, you may see, the Clause 1.0.18 of the Law on Education clearly indicates that doctor of philosophy is a doctorate program. In this regard, Doctor of Philosophy is identified in Article 23 which is dedicated to doctoral education (please refer the clause 23.3.1).[7] May I ask you to review the extract from the mentioned clause Law for your better understanding:


Article 23. Post-graduate (doctoral) education
23.1. Doctoral level education is the highest level of higher education which develops scientific and scientific-pedagogical staff and offers advanced professional and scientific degrees.
23.2. The post-graduate education is provided through doctorate programs at the institutions of higher education and scientific establishments (or adjuncture programs at the military schools) and leads to the relevant scientific degree. The scientific degrees are conferred by the dissertation boards within the institutions of higher education and scientific establishments.
23.3. The following scientific degrees are established in the Republic of Azerbaijan:
23.3.1. Doctor of Philosophy – indicating the field of science;
23.3.2. Doctor of Science - indicating the field of science.



Please note that I need the ECA assessment for Express Entry Profile. PhD degree will enhance my points while calculating points via CRS. Therefore, this issue is very crucial for me, because going forward with the current assessment will deprive me from the points granted to doctoral level university degree (Ph.D.)
WES neither addressed my argumentation, nor explained my appeal options. Would you please advise my next steps in this regard.
Looking forward to hearing from you soon.



Kind Regards,
Anar




[1] Education Law of the Republic of Azerbaijan, http://edu.gov.az/en/page/72/5244


[2] Overview of the Higher Education System: Azerbaijan, European Commission, Education Audiovisual and Culture Executive Agency, February 2017, https://eacea.ec.europa.eu/sites/eacea-site/files/countryfiches_azerbaijan_2017.pdf


[3] World Data on Education, VII Ed. 2010/11, UNESCO, International Bureau of Education, http://www.ibe.unesco.org/fileadmin/user_upload/Publications/WDE/2010/pdf-versions/Azerbaijan.pdf


[4] Azerbaijan National Academy of Science, http://www.science.gov.az/


[5] Overview of the Higher Education System: Azerbaijan, European Commission, Education Audiovisual and Culture Executive Agency, February 2017, https://eacea.ec.europa.eu/sites/eacea-site/files/countryfiches_azerbaijan_2017.pdf


[6] Overview of the Higher Education System: Azerbaijan, European Commission, Education Audiovisual and Culture Executive Agency, February 2017, https://eacea.ec.europa.eu/sites/eacea-site/files/countryfiches_azerbaijan_2017.pdf


[7] Education Law of the Republic of Azerbaijan, http://edu.gov.az/en/page/72/5244
link
Moderator
Moderator
Moderator
Posts: 4062


Posted On: 9/18/2018
Moderator
Moderator
Moderator
Posts: 4062
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this.

You may want to try and follow the process as listed above.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
Somto
Somto
Posts: 1


Posted On: 11/23/2019
Somto
Somto
Posts: 1
Dear Moderator,

I am writing to complain about the unprofessional services I have gotten from WES.

I started my Application in March 2019, and till date (November 2019)my Report hasn’t been evaluated.

As at September 2019, I went to my institution to confirm that my Verification letter has been sent successfully to WES and I saw that it already has been sent weeks ago. WES finally updated my status on my account that they had received all my documents and my Evaluation was in progress this was on 22nd October,2019.

Expecting to see progress on completion as is the norm with my report. WES sends me an update 22nd of November, 2019. (That’s a whole month) telling me again that my status is on hold. That they have sent my documents to my institution for verification, that they are waiting for my institution to reply them.

This is highly frustrating, because it took me three months to make my institution send them my documents and also verify my documents. Also, I paid my institution some fees to verify my documents before they finally replied and sent my Verification to WES.

My question is, does WES require double verification from institutions?, I have never heard of it. Especially when they acknowledged to have gotten the first verification. I have tried to contact them on their phone lines but the never pick up. I have sent mails no response.

I will really appreciate if there is something that can be done. The year is drawing to a close and my institution will soon close for the year and anything academic will be till next year.
link
Moderator
Moderator
Moderator
Posts: 4062


Posted On: 12/27/2019
Moderator
Moderator
Moderator
Posts: 4062
Hello,

Thank you for sharing your situation with us.

We have had some other users with similar situations as you can read through above.

You may be able to find some helpful information regarding this process in our previous Settlement.Org Complaint Regarding An Evaluation Service - Help Discussion Forum Thread.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.


We hope this information is helpful.
Settlement.Org Team



Somto wrote:
Dear Moderator,

I am writing to complain about the unprofessional services I have gotten from WES.

I started my Application in March 2019, and till date (November 2019)my Report hasn’t been evaluated.

As at September 2019, I went to my institution to confirm that my Verification letter has been sent successfully to WES and I saw that it already has been sent weeks ago. WES finally updated my status on my account that they had received all my documents and my Evaluation was in progress this was on 22nd October,2019.

Expecting to see progress on completion as is the norm with my report. WES sends me an update 22nd of November, 2019. (That’s a whole month) telling me again that my status is on hold. That they have sent my documents to my institution for verification, that they are waiting for my institution to reply them.

This is highly frustrating, because it took me three months to make my institution send them my documents and also verify my documents. Also, I paid my institution some fees to verify my documents before they finally replied and sent my Verification to WES.

My question is, does WES require double verification from institutions?, I have never heard of it. Especially when they acknowledged to have gotten the first verification. I have tried to contact them on their phone lines but the never pick up. I have sent mails no response.

I will really appreciate if there is something that can be done. The year is drawing to a close and my institution will soon close for the year and anything academic will be till next year.
link
daksh
daksh
Posts: 1


Posted On: 1/6/2020
daksh
daksh
Posts: 1
Dear Moderator,
My credential of Masters of Business Administration from the Indian Institute of Foreign Trade which is a 2 year Masters program has been reported with Canadian Equivalency of Postgraduate diploma (one year).
For the same program, two other alumni from my school have Canadian Equivalency of Master's degree. There seems to be a grave mistake and this will affect my PR application.
I urge you to take this matter up immediately and resolve. I can provide you with their WES reports as well.
link
Moderator
Moderator
Moderator
Posts: 4062


Posted On: 1/20/2020
Moderator
Moderator
Moderator
Posts: 4062
Hello There,

Thank you for sharing your situation and question with us.

We appreciate that you would be interested in this type of information. We understand that the outcome of your report may cause concern. You may want to read and follow the steps in the thread above to appeal your case with WES.

Here is an excerpt:


After Receiving Your Evaluation Report:
WES is one of the very few evaluation services which has a “free” appeal process. For questions about your evaluation report, please write to (always state your WES Reference Number):

Manager Director of Evaluations
World Education Services
2 Carlton Street, Suite 1400
Toronto, ON M5B 1J3
Fax: 416-972-9004
www.wes.org/ca/contact https://www.wes.org/ca/contact-us/
The WES contact center is open to answer calls and email messages from 9:00 a.m. to 6:00 p.m. (Eastern) Monday through Friday. The center is closed on weekends.
All documents must be mailed to WES. WES does NOT accept documents delivered in person. No exceptions.
There is no walk-in service.”


I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.


If you have any additional questions, please feel free to post them here.

We hope this information is helpful.

Settlement.Org Team

daksh wrote:
Dear Moderator,
My credential of Masters of Business Administration from the Indian Institute of Foreign Trade which is a 2 year Masters program has been reported with Canadian Equivalency of Postgraduate diploma (one year).
For the same program, two other alumni from my school have Canadian Equivalency of Master's degree. There seems to be a grave mistake and this will affect my PR application.
I urge you to take this matter up immediately and resolve. I can provide you with their WES reports as well.
link
kwatrarah
kwatrarah
Posts: 3


Posted On: 2/26/2020
kwatrarah
kwatrarah
Posts: 3
Hi,
I have faced the exact same issue and have queried WES.
What I would like to know weather, this was resolved for you?


hrakeesh wrote:
Hi,

There are 3 mistakes I see in my evaluation report. I have sent WES Canada my bachelors & Postgraduate diploma to evaluate , in the month of November 2017 and received my report December 2017.


Mistake number one: I have done my bachelors of commerce with major being commerce but in my report WES changed the major/ Specialization to Business Administration


Mistake number Two: I have done Postgraduate Diploma with major being Finance & Marketing and it was changed to Business Management.

Mistake number three: The Status of my Postgraduate Diploma says that it is a Non-recognized Program, and the Canadian Equivalency is Two years of post-secondary study at a non-recognized institution.

My Institution is AICTE recognized , WES considers Postgraduate Diploma from an institution with AICTE approval as recognized Program,the reason I am sure about this because my friend with Postgraduate Diploma with AICTE recognition ,who got his credential evaluated from WES, has been considered as recognized Program & given Bachelor's degree (four years) Canadian Equivalent.

My institution is one of the best business schools in India whereas my friend`s is limited.

I have emailed them already but no reply yet. So, what else can I do to make them fix this asap.

Thank you.
link
kwatrarah
kwatrarah
Posts: 3


Posted On: 2/26/2020
kwatrarah
kwatrarah
Posts: 3
Dear Moderator,
My PGDBM Institute has sent an email directly to WES because my report showed them as "non recognised"
Will WES accept their email or should i raise a query myself?

Thanks

Moderator wrote:
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

We have contacted WES and they have provided us with the process.

Here it is:


Pre-Application Process
  • Call your local agency serving immigrants and find out when a WES representative will deliver an info session and attend the info session to learn not only how to apply to WES , but also how to use your evaluation report effectively to gain recognition from employers, academic institutions and professional licensing bodies
  • Check WES website http://www.wes.org/ca/info/calendar.asp regularly to learn about upcoming WES Seminars for internationally educated individuals
  • Before purchasing an evaluation report, check Degree Equivalency Tool (free service) and learn about your Canadian academic equivalents at https://www.wes.org/ca/wes-tools/
Submitting Application for Evaluations

After Receiving Your Evaluation Report
  • WES is one of the very few evaluation services which has a “free” appeal process. For questions about your evaluation report, please write to (always state your WES Reference Number):

Manager Director of Evaluations
World Education Services
2 Carlton Street, Suite 1400
Toronto, ON M5B 1J3
Fax: 416-972-9004
www.wes.org/ca/contact https://www.wes.org/ca/contact-us/
The WES contact center is open to answer calls and email messages from 9:00 a.m. to 6:00 p.m. (Eastern) Monday through Friday. The center is closed on weekends.
All documents must be mailed to WES. WES does NOT accept documents delivered in person. No exceptions.
There is no walk-in service.



I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
link
Moderator
Moderator
Moderator
Posts: 4062


Posted On: 2/26/2020
Moderator
Moderator
Moderator
Posts: 4062
Hello There,

Thank you for sharing your situation and question with us.

We appreciate that you would be interested in this type of information. We understand that the outcome of your report may cause concern.

It is best that you contact WES directly for information specific to your case. Be prepared with your WES reference number and call the (+1) 800-361-6106 or use their contact form.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

If you have any additional questions, please feel free to post them here.

We hope this information is helpful.

Settlement.Org Team


kwatrarah wrote:
Dear Moderator,
My PGDBM Institute has sent an email directly to WES because my report showed them as "non recognised"
Will WES accept their email or should i raise a query myself?

Thanks

Moderator wrote:
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

We have contacted WES and they have provided us with the process.

Here it is:


Pre-Application Process
  • Call your local agency serving immigrants and find out when a WES representative will deliver an info session and attend the info session to learn not only how to apply to WES , but also how to use your evaluation report effectively to gain recognition from employers, academic institutions and professional licensing bodies
  • Check WES website http://www.wes.org/ca/info/calendar.asp regularly to learn about upcoming WES Seminars for internationally educated individuals
  • Before purchasing an evaluation report, check Degree Equivalency Tool (free service) and learn about your Canadian academic equivalents at https://www.wes.org/ca/wes-tools/
Submitting Application for Evaluations

After Receiving Your Evaluation Report
  • WES is one of the very few evaluation services which has a “free” appeal process. For questions about your evaluation report, please write to (always state your WES Reference Number):

Manager Director of Evaluations
World Education Services
2 Carlton Street, Suite 1400
Toronto, ON M5B 1J3
Fax: 416-972-9004
www.wes.org/ca/contact https://www.wes.org/ca/contact-us/
The WES contact center is open to answer calls and email messages from 9:00 a.m. to 6:00 p.m. (Eastern) Monday through Friday. The center is closed on weekends.
All documents must be mailed to WES. WES does NOT accept documents delivered in person. No exceptions.
There is no walk-in service.



I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org

Hello There,
link
Gmathur
Gmathur
Posts: 1


Posted On: 3/4/2020
Gmathur
Gmathur
Posts: 1
Dear Moderator,

I hold 3 years bachelors + 2 years masters of university education from a recognized university in India. The field of study in both Under-grad and Masters is different, and both are degree programs (as opposed to diplomas). However, WES has evaluated my credentials and in their report they have considered this as a year graduation. in regards to this, i have the below queries:
1) Can I appeal this evaluation?
2) How often does WES change its evaluation based on these appeals?
3) What is the success rate of the appeals?
4) Does appealing the WES report have any negative repercussions on my prospects of migrating to Canada?

Thank you!
Gauri
link
Moderator
Moderator
Moderator
Posts: 4062


Posted On: 3/17/2020
Moderator
Moderator
Moderator
Posts: 4062
Gmathur wrote:
Dear Moderator,

I hold 3 years bachelors + 2 years masters of university education from a recognized university in India. The field of study in both Under-grad and Masters is different, and both are degree programs (as opposed to diplomas). However, WES has evaluated my credentials and in their report they have considered this as a year graduation. in regards to this, i have the below queries:
1) Can I appeal this evaluation?
2) How often does WES change its evaluation based on these appeals?
3) What is the success rate of the appeals?
4) Does appealing the WES report have any negative repercussions on my prospects of migrating to Canada?

Thank you!
Gauri



Hello There,

Thank you for sharing your situation and question with us.

You can appeal your evaluation with the World Education Services (WES). You may want to follow the steps above and contact WES for more detailed information regarding your specific situation. Have your reference number ready so that the operator can assist you with this inquiry.

We hope that other users will be able to share their experience with you regarding status changes.

If you have any additional questions, please feel free to post them here.

We hope this information is helpful.

Settlement.Org Team
link
saimon akhter
saimon akhter
Posts: 1


Posted On: 3/22/2020
saimon akhter
saimon akhter
Posts: 1
Dear Moderator,
My credential of Masters of Art from Universityof Dhaka in Apllied Linguistics and ELT is a 1 year Masters program has been reported with Canadian Equivalency of Postgraduate diploma (one year).
For the same program, two other alumni from my school have Canadian Equivalency of Master's degree. There seems to be a grave mistake and this will affect my PR application.
I urge you to take this matter up immediately and resolve.

Thanking you
link
Greggerly
Greggerly
Posts: 1


Posted On: 8/27/2020
Greggerly
Greggerly
Posts: 1
Hi guys
My documents were delivered to WES on 19th July. Since then evaluation status hasn't changed. Still shows "on hold awaiting your documents". I've phoned them 2 weeks ago and they promised to escalate the case but still no change. I've sent few emails regarding my case and none were responded to. This is quite worrying considering that in 6 weeks no one even bothered to open my file.
please advise.
thanks
link
12