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dcr32363 Posts: 1
Posted On: 4/18/2018
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My name is David.
I was born in Fort Erie, Ontario, Canada in 1963.
My father and mother are both Canadian citizens; however, in circa 1973, my mother remarried an American and relocated to the United States.
I have both a Canadian and American citizenship.
I am in the process of setting up a company in London, Ontario to create business interest closer to my father.
I once had a plastic SIN card that I can no longer find.
How can I get confirmation of my social insurance number (SIN)?
Further note that I currently live +100 KM from a Canadian border.
Thanks,
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Moderator Moderator Posts: 3935
Posted On: 5/1/2018
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Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be interested in this type of information.
From the information we have previously received from Service Canada - (Social Insurance Number line), according to a Service Canada Representative, it may be that case that your SIN has a "dormant" flag in your file. In these cases, you can still use your SIN number however, you cannot use it for the online services.
They stated that SIN numbers may be flagged as dormant when there is no activity recorded with the number for more than 5 years.
In order to re-activate it, they suggested that you go into the nearest Service Canada office and complete a questionnaire from the SIN Registry that they will provide.
You will be asked to present some identification such as a Canadian Birth Certificate, Canadian Citizenship Card/Certificate, PR Card etc.
You may want to also contact Service Canada - (Social Insurance Number line) directly to verify this information and for some information on this your situation.
They stated that it is important that you contact Service Canada directly for instructions on how to re-activate your dormant SIN at:
1-800-206-7218 (select option "3").
- Agents are available Monday to Friday from 8:30 a.m. to 4:30 p.m. (local time), except statutory holidays.
- If you are calling from outside Canada, the number is 506-548-7961 (long distance charges apply), from 8:00 a.m. to 8:30 p.m. (Atlantic time).
- If you have a hearing or speech impairment and use a teletypewriter (TTY), please call 1-800-926-9105.
However, you mentioned that you are +100 KM from a Canadian border. In this case, if you will be calling from outside Canada, the number is 506-548-7961 (long-distance charges apply) from 8:00 am to 8:30 pm (Atlantic Time).
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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DaleLangdon Posts: 1
Posted On: 3/20/2019
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I want to get a brand new number not a new SIN card
No:
I have not Lost anything
AND
I believe I am not a victim of theft of my identity
My employer has asked me for my address and SIN number all three(3) years of my employment
My employer has sent me my current T4 slip through email. The one I was using was Hotmail account.
Do I qualify as someone who could get a new number all together?
How do I inform the rep on the phone, what and why I want the new number?
I already know that I have to call the 800 number or make a visit.
Thank-you for your time.
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Cecilia Posts: 1
Posted On: 9/12/2020
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I already have a sin number but I need a card how do I get that
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Mario Posts: 1
Posted On: 9/26/2020
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Re: Dormant Social Insurance Number
Hi,
I am a Canadian citizen, and I have been away from Canada for more than five years. In May, 2020, I returned to Canada, and I learned that due to the time I have been away, my Social Insurance Number is dormant, therefore, I tried to get my Social Insurance Number activated, but Citizenship Canada has been given me a hard time, and am totally frustrated and don't know what to do.
First attempt:
Around mid June, 2020, I requested on line to have my SIN activated, I sent copies of my Canadian passport, my Canadian citizenship card, and proof of residency (copy of correspondence received). A few days later I received a letter stating that my proof of residence was not acceptable.
Second attempt:
At the beginning of August 2020, I re-sent the documents, this time as proof of address, I sent a bank statement, my Canadian citizenship card, and my Canadian passport, a few days later, I received another letter stating that my citizenship card was unacceptable.
Third attempt:
I went in person to Services Canada, the one located at 885 Meadowlands, Ottawa, and I was told that I will get an answer in 1 1/2
to 2 months, however, the same documents listed above were taken and I am wondering, first of all, why it takes so long, secondly, that besides taking long time, the possibility of getting the same answer again since my third application is the same documents as my second application.
Please help... any advice will be appreciated
Thanks
Mario
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Moderator Moderator Posts: 3935
Posted On: 9/30/2020
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Cecilia wrote:
I already have a sin number but I need a card how do I get that
Hello,
Thank you for sharing your situation and question with us.
Service Canada is now issuing SINs in paper format (confirmation of SIN letter). Production of the plastic SIN card has stopped, however, SIN cards that are not expired and are currently in circulation can still be used.
It is best that you contact Service Canada directly. You can find some information on Social Insurance Number (SIN) here on the Government of Canada website.
Canada Toll-free: 1-800-206-7218 (select option "3")
Canada TTY: 1-800-926-9105
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m. local time
Closed statutory holidays.
Outside Canada: 1-506-548-7961 (long-distance charges apply)
TTY: 1-800-926-9105
Hours of operation: Monday 8:30 a.m. to 8:30 p.m. Atlantic time
Closed statutory holidays.
We hope this information is helpful. If you have any additional questions, please feel free to post them here.
Sincerely,
Your Settlement.Org Team
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Moderator Moderator Posts: 3935
Posted On: 9/30/2020
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Mario wrote:
Re: Dormant Social Insurance Number
Hi,
I am a Canadian citizen, and I have been away from Canada for more than five years. In May, 2020, I returned to Canada, and I learned that due to the time I have been away, my Social Insurance Number is dormant, therefore, I tried to get my Social Insurance Number activated, but Citizenship Canada has been given me a hard time, and am totally frustrated and don't know what to do.
First attempt:
Around mid June, 2020, I requested on line to have my SIN activated, I sent copies of my Canadian passport, my Canadian citizenship card, and proof of residency (copy of correspondence received). A few days later I received a letter stating that my proof of residence was not acceptable.
Second attempt:
At the beginning of August 2020, I re-sent the documents, this time as proof of address, I sent a bank statement, my Canadian citizenship card, and my Canadian passport, a few days later, I received another letter stating that my citizenship card was unacceptable.
Third attempt:
I went in person to Services Canada, the one located at 885 Meadowlands, Ottawa, and I was told that I will get an answer in 1 1/2
to 2 months, however, the same documents listed above were taken and I am wondering, first of all, why it takes so long, secondly, that besides taking long time, the possibility of getting the same answer again since my third application is the same documents as my second application.
Please help... any advice will be appreciated
Thanks
Mario
Hi Mario,
Thank you for sharing your question with us. We appreciate your interest in this kind of information.
Employment and Social Development Canada have listed the acceptable documents for your SIN application here on their website. Photocopies of these documents will not be accepted for this application. As Service Canada begins the gradual and safe reopening of in-person locations across the country, it may take some time to process your application.
If the same issue with your application persists, you may want to receive personalized online support by submitting a request using the eServiceCanada online service request form.
We hope this information is helpful. If you have any additional questions, please feel free to post them here.
Sincerely,
Your Settlement.Org Team
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