How to apply, processing time, if you're outside of Canada...
Bad Experience with Service
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Newcomer123 Posts: 1
Posted On: 10/26/2018
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I was sponsored to come to Canada a while back.
I finally decided to get my PR Card (I’m in my late 20’s now... I’m practically a Canadian at heart).
I applied for a PR Card on Sept 2017 and sent it by express mail and now it is Oct 2018 and I haven’t heard a peep, here is my struggle.
I waited 3-4 months with no response then I decided to go to an immigration office where I spoke to a woman she said she couldn’t help me I asked if there is a physical office where I can go to speak to someone, she said no.
Also told me to wait 8-9 months.
Well it’s been a year now and I continually call the IRCC number constantly at first I would just get the automated voice and I checked online someone said to dail 3401.
I got through but with the same message (all of our reps are busy) the person online also said to call right at 8:00am when the service is open.
Are you kidding me is this a circus of hoops that I have to jump through just to get my PR Card.
This should honestly be straight forward, not only that but the Cic.gc.ca website is a headache.
I wonder how newcomers even navigate through that maze of confusion without a knowledgeable aid by their side.
My experience with this is a negative 1/10, because I received no mail to tell me if I am approved, did it wrong or don’t need it, jumping through hoops to speak to someone on the phone for such an important piece of Identification.
I am honestly so angry.
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Moderator Moderator Posts: 4142
Posted On: 11/20/2018
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Hello,
Thank you for sharing your situation and concerns with us.
We can appreciate that you would be very frustrated with this situation.
We hope that others can share their experiences and suggestions with you.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
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