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How to apply, processing time, if you're outside of Canada...

Applying for a PRTD through email to IRCC 

ClaireShen
ClaireShen
Posts: 4


Posted On: 19 days ago
ClaireShen
ClaireShen
Posts: 4
Hi,

Because of family reasons, my husband and I live outside of Canada. We plan to go back to Canada soon, because of my PR card expired, therefore, I applied a PRTD in order to go back to Canada to renew my PR. ( I have checked and I am qualified for applying PRTD).
My question is, due to covid, the VAC office here is closed, and indicate that customers to send all the requirements documents to IRCC by email.
I have followed the instruction and sent out an email on April. 18, 2022. However, I haven't received any knowledge or respond from IRCC. nothing.
I have double checked the email address is correct, and there is no way for me to check the status of my application but only waiting and hoping that they have received my application successfully and will respond to my application later. Anyone has similar experience? Can anyone help me?
Thank you!


Claire Shen
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ClaireShen
ClaireShen
Posts: 4


Posted On: 17 days ago
ClaireShen
ClaireShen
Posts: 4
updated:

After 2 weeks of waiting, i have received an acknowledgement from IRCC finally, problem solved. Thanks.
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nikola
nikola
Posts: 2


Posted On: 8 days ago
nikola
nikola
Posts: 2
Hi, Claire.

I am wondering, did you receive your PRTD yet? I have been waiting for more than 9 weeks to get a PRTD.


ClaireShen wrote:
updated:

After 2 weeks of waiting, i have received an acknowledgement from IRCC finally, problem solved. Thanks.
link
nikola
nikola
Posts: 2


Posted On: 8 days ago
nikola
nikola
Posts: 2
ClaireShen wrote:
updated:

After 2 weeks of waiting, I have received an acknowledgement from IRCC finally, problem solved. Thanks.




I received an acknowledgement letter a few minutes after sending an email, but haven't got my PRTD after 9 weeks of waiting.
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ClaireShen
ClaireShen
Posts: 4


Posted On: 5 days ago
ClaireShen
ClaireShen
Posts: 4
Hi Nikola,

I have received an acknowledgement which showed my application was approved, and the final decision will be made on May 12, however, It is May 13 today and I have not yet received any new message / update from IRCC, hopefully soon, fingers crossed.
As for your situation, it is not normal of waiting for 9 months without any respond, you should find a way to contact IRCC for further information. Good luck!
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