Finding a doctor or dentist or other health care professional...
What can I do if I disagree with my doctor?
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Sicily Posts: 2
Posted On: 7/30/2022
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I have recently had to get a new doctor due to my old doctor moving to another city. My new GP doesn't seem to have much compassion nor interest in listening to my health concerns. He laughs, ignores or gets angry when I disagree with some suggestions towards medicine or other external health care providers, such as specialists. I've seen him about 3 times and spoke to him on the phone a few times. He's been rather obnoxious with me and has since changed my medication and has prescribed other meds I don't want nor need. He doesn't seem to care, nor have time to pay attention to what I'm going through. The medications from my old doctors, have been reduced to a point that I'm am now very fearful of a seizure. The specialists I want to see he won't refer me to. Instead he keeps saying HES the one who will take care of all my health care needs. I disagreed to that as I wanted a referral to 2 specialists in different fields for 2 different things and he's not complied nor given me any options other than to rely on him alone. What can I do or who do I talk to about this?
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Moderator Moderator Posts: 4141
Posted On: 7/31/2022
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Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be frustrated over this experience.You can find some helpful information on making a complaint regarding a doctor in our Settlement.Org What are my rights as a patient? article.
Here is an excerpt from this article:
As a patient or health care consumer in Ontario, you have both rights and responsibilities. If a health care professional violates your rights, you can make a complaint.Your rights are protected by laws such as the Health Care Consent Act, the Long-Term Care Act and the Mental Health Act.
You can also find information in this article about the CPSO complaint process including how long it might take to resolve the issue. You may also want to contact the College of Physicians and Surgeons of Ontario (CPSO) directly for additional information.
In the meantime, if you are searching for a new family doctor, you may also find helpful information on the Government of Ontario's website on finding a referral for a doctor near you, here is an excerpt:
Find a family doctor or nurse practitioner
A family doctor or nurse practitioner is your primary health care provider – meaning they are the person you make an appointment with when you have a new, non-emergency health concern. You can learn more about their services below.
Visits to a doctor or nurse practitioner are publicly funded – meaning you don’t have to pay.
Here are two options to find a family doctor or nurse practitioner who is accepting new patients:
Register with our Health Care Connect service and have a nurse find a doctor or nurse practitioner for you.
Use The College of Physicians and Surgeons of Ontario’s Find a Doctor search.
choose “Advanced Search” to find a doctor near you (by city/town or postal code)
click on “Additional Search Options” to narrow your search (to family doctors and/or language spoken)
contact the doctor to check if they are accepting new patients If you find that the wait for a family physician is too long, you may want to visit a walk-in clinic for a referral from a family physician there. You can also call the Toronto Public Health Unit at 416-338-7600 for information or support in accessing care. As well as, Telehealth Ontario, which is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Assistance is available in more than 300 languages. When you call Telehealth, tell them what language you speak and you will be connected to an interpreter.
- Toll-free: 1-866-797-0000
- Toll-free TTY: 1-866-797-0007
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
Sincerely,
Your Settlement.Org team
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FarrahnsMom Posts: 1
Posted On: 2/19/2023
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I have been diagnosed with stage 1 meningioma. 4 years ago my neurosurgeon said he would remove it if I wanted. Since covid and all the backlog and the health care cuts now I have chosen that I want it removed. My family doctor put a referral into him with this request and now he is refusing saying it isn't necessary. What are my rights after he offered me previously to remove it. I don't want it in my head any more. Am I eligible for Medicare in another province like Quebec if I can't find another neurosurgeon in Ontario to perform the operation? And how would I go about this? I am on ODSP with OHIP coverage only. Please help. I cannot find any information and my rights.
Thank you.
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Moderator Moderator Posts: 4141
Posted On: 2/28/2023
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Hello,
Thank you for sharing your situation and question with us. We appreciate your interest in this information. It is best to contact the Ministry of Health and Long-Term Care for information about OHIP coverage that is specific to your situation.
You can find some contact information here: https://www.ontario.ca/feedback/contact-us?id=8794&nid=72662
You can also call the ServiceOntario, INFOline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation: Monday to Friday, 8:30am - 5:00pm
We hope this information is helpful.
Sincerely,
Your Settlement.Org Team
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