How to apply, processing time, if you're outside of Canada...
PRTD application applied via PR PORTAL
Naya Posts: 1
Posted On: 11/24/2022
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Hello, I have applied for PRTD via PR PORTAL online. I haven't received any update. My case is lost PR card and passport. I applied with a new passport but unable to submit all stamped pages of lost passport.I only provided bio page. Is there any chance that my application would be rejected? I provided all proofs of residency requirements except passport i.e lost. Where do I follow up for my application?
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Moderator Moderator Posts: 4142
Posted On: 12/12/2022
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Hi there,
Thank you for sharing your question and situation with us.
It is best that you contact IRCC directly for information regarding your application. The IRCC Client Support Centre can provide information specific to your case file, you can reach them by phone (1-888-242-2100) or use their web form. If you require any further assistance with your application, it may also be helpful to seek the advice of a reputable and registered immigration consultant or an immigration lawyer about your situation. To find a community legal clinic in your area, visit Services Near Me.
We hope this information is helpful.
Sincerely,
Your Settlement.Org team
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