Landlord/tenant rights, dealing with problems, where to get help...
Appliance Repair
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schandra80 Posts: 1
Posted On: 3/21/2023
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Per my lease agreement the appliance repair is to be done by the landlord and the first $100 will be deducted from us ( tenant). After some back and forth with the Landlord on a recent appliance malfunctioning the landlord decided to replace the unit instead of repairing it. The replacement unit seems to be used and dirty.
I am curious if it’s ok for the landlord to provide used appliance ( which is not even cleaned ) and expect the tenant to clean it before use ?
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Moderator Moderator Posts: 4141
Posted On: 3/31/2023
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Hi there,
Thank you for reaching out to us about this situation, we appreciate your interest in this information.
According to StepstoJustice:
It is your landlord's job to repair and maintain your home. Your landlord must fix or replace anything that is in bad condition or does not work properly.
This includes things that came with your place, such as appliances like a fridge or stove. It also includes common areas, like parking lots, elevators, and hallways.
It doesn't matter if your lease or rental agreement says something different. It doesn't matter if you knew about the problem when you agreed to rent the place. The law says your landlord is responsible.
It is best that you contact a community legal clinic for some advice regarding your situation. You may also wish to call the Landlord and Tenant Board at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board resolves disputes between residential landlords and tenants.
It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service.
Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.
We hope this information is helpful.
Sincerely,
Your Settlement.Org team
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kayleegoodwin Posts: 3
Posted On: 4/15/2024
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It sounds like you're dealing with a frustrating situation. Generally, landlords are responsible for ensuring that appliances provided in a rental property are in good working condition. While it's not uncommon for landlords to replace malfunctioning appliances rather than repairing them, providing a used and dirty replacement unit is not ideal. Landlords should strive to provide clean and functional appliances to their tenants. If you're facing difficulties with your landlord, it might be worth reaching out to organizations in Appliance Repair for advice or assistance in resolving the issue. They could provide guidance on your rights as a tenant and how to proceed in this situation.
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