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Feyyaz Posts: 1
Posted On: 4/3/2024
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Hello, we are refuges and we are protected persons in Canada. We cannot apply for a health card After our risky case was concluded positively by the border services, we were called to the air port 6900 address in Mississauga and they gave us documents there and told us that we could apply for a health card with these documents. When we went to service Ontario with these documents, they said that the documents were missing and that there should also be a notice decision paper.
But we were not given such a paper and we learned from the lawyers that we would not receive such a paper. My wife is pregnant and the birth of the baby is very close, we do not know what to do, I reached you while researching this issue, I hope you can help, thank you.
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Moderator Moderator Posts: 4134
Posted On: 4/11/2024
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Hi there,
Congratulations and thank you for sharing your questions with us.
With regards to OHIP coverage, you may want to call the ServiceOntario INFOline at 1(866)532-3161, and the operator know about your situation. You may also find helpful information in the Settlement.Org article, I came to Canada as a refugee. Am I eligible for the Ontario Health Insurance Plan (OHIP)? The article also mentions the Interim Federal Health Program (IFHP) which may be worth looking into.
Without OHIP, you also have other options for healthcare. Learn more about the many ways you can access healthcare in Ontario, including low-cost care and private health insurance. There is also more information about prenatal care options in Ontario in this article, I am pregnant and don't have OHIP. What health care can I get?.
In terms of finding a doctor, You need a referral from a family physician to see a specialist like an OB-GYN. That being said, a hospital will not refuse you care if you need urgent attention. You may also find helpful information on the Government of Ontario's website on finding a referral for a doctor near you, here is an excerpt:
Find a family doctor or nurse practitioner
A family doctor or nurse practitioner is your primary health care provider – meaning they are the person you make an appointment with when you have a new, non-emergency health concern. You can learn more about their services below.
Visits to a doctor or nurse practitioner are publicly funded – meaning you don’t have to pay.
Here are two options to find a family doctor or nurse practitioner who is accepting new patients:
Register with our Health Care Connect service and have a nurse find a doctor or nurse practitioner for you.
Use The College of Physicians and Surgeons of Ontario’s Find a Doctor search.
choose “Advanced Search” to find a doctor near you (by city/town or postal code)
click on “Additional Search Options” to narrow your search (to family doctors and/or language spoken)
contact the doctor to check if they are accepting new patients When you fill out the form on Health Care Connect, it would be good to identify that you are pregnant. If you find that the wait for a family physician is too long, you may want to visit a walk-in clinic for a referral from a family physician there. You can also call the Toronto Public Health Unit at 416-338-7600 for information or support in accessing care.
You can also call TeleHealth Ontario for advice, Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Assistance is available in more than 300 languages. When you call Telehealth, tell them what language you speak and you will be connected to an interpreter.- Toll-free: 1-866-797-0000
- Toll-free TTY: 1-866-797-0007
We hope this information is helpful. Please follow up with us if you have any further questions.
Sincerely,
Your Settlement.Org team
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alexcray Posts: 68
Posted On: 4/29/2024
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Feyyaz wrote:
Hello, we are refuges and we are protected persons in Canada. We cannot apply for a health card After our risky case was concluded positively by the border services, we were called to the air port 6900 address in Mississauga and they gave us documents there and told us that we could apply for a health card with these documents. When we went to service Ontario with these documents, they said that the documents were missing and that there should also be a notice decision paper.
But we were not given such a paper and we learned from the lawyers that we would not receive such a paper. My wife is pregnant and the birth of the baby is very close, we do not know what to do, I reached you while researching this issue, I hope you can help, thank you.
I'm truly sorry to hear about the challenges you're facing. It's crucial to ensure you have the necessary documentation to access healthcare services, especially during such a critical time with your wife's pregnancy.
Here are some steps you can take to address this situation:
Contact the Border Services: Reach out to the border services office where you received the documents and explain your situation. They may be able to provide clarification or assist you in obtaining any missing paperwork.
Seek Legal Assistance: Since you mentioned consulting lawyers previously, consider reaching out to them again for guidance on how to proceed. They may be able to advocate on your behalf or provide additional advice on navigating the healthcare system as protected persons.
Contact Service Ontario Again: While you were informed that a notice decision paper would not be provided, it's worth following up with Service Ontario to see if there are alternative documents or processes available for obtaining a health card.
Explore Temporary Healthcare Options: In urgent situations, some provinces may offer temporary healthcare coverage for individuals awaiting permanent status or documentation. Inquire with local healthcare providers or community organizations about any available options for accessing medical care in the meantime.
Emergency Medical Care: Remember that emergency medical care is available to everyone in Canada, regardless of immigration status or documentation. If your wife experiences any urgent medical issues related to her pregnancy, do not hesitate to seek immediate medical attention at a hospital or clinic.
I understand the urgency of your situation, and I sincerely hope you're able to resolve it swiftly and access the healthcare services you need. If you have any other questions or concerns, feel free to reach out for further assistance.
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