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PR renewal: How to upload proof residency doc?
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bus2j22 Posts: 1
Posted On: 27 days ago
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I am trying to upload my 5 years NOAs and bank statements, but it seems that I can only upload one document for the proof residency category. Should I combine the 5 NOAs and 20 bank statements (all PDF) into one PDF to upload? Would it be too big to upload?
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Moderator Moderator Posts: 4141
Posted On: 19 days ago
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Hi there,
Thank you for sharing your question and situation with us.
According to IRCC's Help Centre article, I need to add multiple files to my online application, but there is only one field to upload documents. What can I do?
You need to combine all your documents into 1 file.
- You can only upload 1 file per field. If you try to upload multiple files in the same field, only 1 (the last one you upload) will be saved.
- File size limit varies depending on the online application you use. If your file is too big, there are ways to reduce its size.
How to combine documents into 1 fileText documents- Copy the text from all files into a single document.
- If you’re including photos, use the “Insert picture” function instead of copying and pasting.
PDF files
You can combine several PDF files into 1 PDF file.
- If you have Acrobat DC, follow the instructions on Adobe’s website.
- If you don’t have Acrobat DC or similar software, there are websites and apps you can use to combine your PDF files.
- Make sure to read their terms of service and privacy policy before using these.
- We can’t guarantee the security of these third-party tools. Use them at your own risk.
Images
You can combine multiple images of your documents into a text document or a PDF file.
When you save a PDF file, select a low resolution (150 DPI or less) or a minimum size setting to keep the document under the file size limit for the online application you use.
- For example, when you select “Save as” with Microsoft Word, an “Optimize” menu appears on the panel to the left of the “Save” button. Select “Minimum size” to get the smaller file size.
You can combine the files, and if the file is too big - there may be ways to help reduce the file size. When changing the file size of your PDF, be sure to open it and check that the file is still readable. You may also find helpful information in the IRCC Helpdesk article, My documents are too large to upload. How do I reduce the file size?
We hope this information is helpful, please follow up with us if you have any further questions.
Sincerely,
Your Settlement.Org Team
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