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• Permanent Residents


• Government in Canada


• Permanent Residency status and obligations


• Re-entering Canada after long absences


• Replacing immigration and other official documents


• Where to go for settlement help in your community

• Employment Standards


• Financial Assistance


• Finding a Job


• Foreign-Trained Professionals and Tradespeople


• Job Listings


• Labour Market Information


• Self-employment/Starting a Business


• Social Insurance Number (SIN) & Other Official Documents


• Volunteering

• Elementary and Secondary School


• the Ontario School system


• enrolling children in school


• concerns you may have as a parent with a newcomer child in an Ontario school

• Addiction


• Alternative Health


• Community and Public Health


• Emergency Services


• Eyecare


• Finding a Dentist


• Finding a Doctor


• Health Insurance/OHIP


• Medication


• Mental Health


• Patients' Rights


• Sexual and Reproductive Health

• Buying a Home


• Emergency Shelter


• Home Insurance


• Landlord and Tenant Rights


• Renting a Place to Live


• Safety and Security


• Short-Term Accommodation


• Subsidized Housing


• Utilities

• Canada's Official Languages


• English as a Second Language


• First Language Literacy and Heritage


• French as a Second Language


• Language Assessment


• Translation and Interpretation

• Arts and Culture


• Libraries


• Media


• Religion and Worship


• Sports and Recreation

• Child, Youth and Family


• Financial Assistance


• Gay, Lesbian, Bisexual and Transgendered


• People with Disabilities


• Seniors


• Women

• Communications


• Consumer Protection


• Personal Finance


• Shopping


• Transportation


• Weddings and Funerals

• Courts


• Human Rights


• Lawyers and Legal Representation


• Legal Aid and Community Legal Clinics


• Police

• How to apply


• When to apply


• Permanent Resident Residency requirements


• Travel


• What to do if you're outside Canada


• Processing time


• Where to get help to fill out the PR Card application form

Disclosure of personal health information

A physician can only disclose his or her patient’s personal health information:

- when he or she has the patient’s or substitute decision-maker’s consent and it is necessary for a lawful purpose;

- where it is permitted under legislation, without the patient’s or substitute decision-maker’s consent; or

- where it is required by law.

Professional Misconduct

Under the regulations to the Medicine Act, 1991, it is an act of professional misconduct for a physician to:

“[give] information concerning the condition of a patient or any services rendered to a patient to a person other than the patient or his or her authorized representative except with the consent of the patient or his or her authorized representative or as required by law.” 15

Can I reschedule my citizenship test if I cannot attend it?

Yes. If you are not available on the date and time of your citizenship test, contact the Call Centre. We will schedule your test on a different date.

If you do not attend the test, you must contact the Call Centre within 60 days of the test date. Tell us why you did not attend the test. We will schedule your test on a different date if you have a valid reason. If you do not contact CIC within 60 days after missing the test, we will close your application. You will have to apply for citizenship again.

This situation applies to both the first time you write the citizenship test and the re-test if you failed the written test the first time.