9/17/2021
Topic:
How do I renew a health card without a license?
montyjammable
|
This requirement by the Province discriminates against non-drivers. We pay for an Ontario ID card yet cannot use it to renew our health cards during the pandemic. As noted above, many people who do not drive are elderly and/or have health issues that preclude them from driving. I would like to see this changed. Who do I talk to about this? |
12/6/2021
Topic:
How do I renew a health card without a license?
montyjammable
|
The simple answer is no. I have contacted my MPP and she received this response:
"Service Ontario provides the delivery of the health card and driver’s license on behalf of the home ministry (Ministry of Transportation and Ministry of Health). For this particular case, MOH does not allow the use of the Ontario Photo Card to be a tool to renew the health card online. I can share that this is a very real issue, and I know it is being discussed between the two ministries. I just cannot say when any changes may be forthcoming. Hopefully soon."
epspe wrote:
Hello
I am seeing enough communication here to understand that I cannot renew my health card online unless I have a driver's license, even if I do have an Ontario Photo ID Card. While I am not about to call it discrimination, I do have concerns this policy does not meet the needs of all Ontario residents, and it is disappointing in the current day that you have these limitations. A simple question, then - is there any plan to fix this in the future? |
12/17/2021
Topic:
How do I renew a health card without a license?
montyjammable
|
While expired health cards remain valid during the pandemic, why does every health care provider insist on telling me that I need to renew my health card? They are not denying me service but they are telling me it is expired.
How difficult would it be to fix the website so that everyone with an expired health card can renew it online? We are heading into year two of the pandemic and you still haven't addressed this issue. Do better! |
12/20/2021
Topic:
How do I renew a health card without a license?
montyjammable
|
I do not have a driver's licence and am therefore prohibited from renewing my health card online. This is blatant discrimination against non-drivers. I have paid for an Ontario Photo ID card yet this is not suitable identification to renew my health card online.
Moderator wrote:
montyjammable wrote:
While expired health cards remain valid during the pandemic, why does every health care provider insist on telling me that I need to renew my health card? They are not denying me service but they are telling me it is expired.
How difficult would it be to fix the website so that everyone with an expired health card can renew it online? We are heading into year two of the pandemic and you still haven't addressed this issue. Do better!
Hi there,
Thank you for reaching out, and sharing your question with us.
We can appreciate how frustrating it can feel when you’re told about your expired health card, it’s been happening to almost everyone since the pandemic began.
You may be glad to know there are options to renew your health card online.
However, if you need a new photo you will need to visit a ServiceOntario centre. You will likely need to get your photo taken if:
- you are replacing your red and white health card
- your photo is 10 years or older
- you are turning 16 years old
- you are renewing in-person
- you are making a change to your name
- you received a notice in the mail from ServiceOntario to a Service Ontario location.”
If you cannot visit a ServiceOntario centre for a medical reason, you must have a physician or nurse practitioner fill out a Health Card Medical Exemption Request form.
We hope this information is helpful. If you have any follow-up questions, please feel free to post them to the discussion forum here.
Theresa
Your Settlement.Org Team,
Information & Referral Specialist - CCRS |