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gabrielle_z

all messages by user

4/27/2023
Topic: PR renewal status "Returned"

gabrielle_z
gabrielle_z
 On February 23rd 2023 I have submitted an application for the renewal of my PR card.
The submission was accepted.
On April 26th I noticed that on the PR portal website my application was marked as "returned" with the reason: "incomplete application". I really don't know why the application suddenly could be incomplete.
I did it in parallel with my husband and he did receive his renewd PR card last week.
On the Help-page it says, that in case an application is returned I should receive a checklist from IRCC regarding the documents or information about what was missing. I have not received any such checklist neither by letter or email (I did check the spam folder).
Is there any advice on how I can resubmit my application?
Thank you very much
Gabrielle
1

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