veshiote

all messages by user

10/23/2015
Topic: Ontario Trillium Benefit

veshiote

Hi all,

My parents are recent immigrants, and they are eligible for the Ontario Trillium Benefit for this tax season. They received the cheque from CRA in August, and in late September, they changed it so that the payment will come in as electronic deposit instead of cheques. However, they have not received their September cheque, but they have received the deposit for October.

I called the OTB phone line, but it's always busy and they don't even have call waiting. I'm wondering if anyone knows what other means of communication do they have for such inquiry?

Thanks!