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LynnHoangPhan

all messages by user

2/18/2019
Topic:
Re-Submission of Photos for 1st PR card

LynnHoangPhan
LynnHoangPhan
Hi,

I landed in Canada at the end of October 2018, at which point my PR Card application started being processed. Due to an issue at home in Vietnam, I had to return to Vietnam after 2 weeks of landing. In December 2018, I received an email from IRCC saying that my photos didn't meet the requirements so I need to send another set of photos.

I took the photos again in Vietnam, and made sure to check several times that they met the requirements, and sent them again to the indicated address in the email from IRCC.

Then today (middle of Feb 2019), I received another email from IRCC stating that my photos do not meet the requirements again, without specifying the actual mistakes.

I'm not sure what I have done wrong to fix this time, all measurements were checked several times.

The only thing I could think of was maybe the photo store that these photos were taken at was a local store in Vietnam and they didn't have a commercial stamp, but I wrote by hand the store name, address, phone, email address.

Could this be the problem?

Anyone has experienced this? and how should I proceed?

Thank you very much in advance for your advices.
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