9/3/2020
Topic:
WES Status On Hold
hammam395
|
Dear,
Hope this mail finds you well!
I have an inquiry: When I created my WES account, I chose Wester Union payment method and I received my reference number prior the payment and the documents (Certificate and Transcript) have been sent to WES through my University. After a week I issued the payment but using the Credit Card method instead of Western Union method and the payment has successfully been received.
The next day after the payment, the system shows: Status on hold "We are still waiting for your documents"! It also shows "We received your payment"!
So what's wrong here?
Was it Ok that I chose Credit Card payment instead of Western Union payment (Which I chose from the beginning)?
If it is Ok, when will the status be updated on my account?
Kindly advise!
Thanks in advance. |
9/8/2020
Topic:
WES Status On Hold
hammam395
|
My documents have been delivered to WES since more than 3 weeks as well as the payment.
In other words, the payment and the documents have been received to WES.
Until Now, my acount is showing: "Status on hold - we are waiting for your documents"!!
Moreover, my acount is also showing: "We received your payment"!
Please advise why till now there is no update on my application!
I have been trying to contact them but with no any response!
Please help! |