bnammour
all messages by user
7/16/2024
Topic:
WES terrible customer service and no help
bnammour
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Hello
I am terribly dissapointed with WES mailing system. The evaluation process was good though, but when it comes to the mailing, it is a disastor.
I have been waiting sing May 23, almost 2 months for my evaluation report and until now I haven't reveive it. Moreover I can't accept the fact that I can't even download the electronic version. I have called them more than 10 times and sent more than 5 requests and nothing is being solved, all they say is that they don't have a tracking number for the normal mail. In that case why don't they just cancel the normal mail (standard) and only give us the option of fast DHL system mail.
I urgently need this report and I have told them that and nothing happened.
Can you help? |