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3/13/2017
Topic:
Bed Bug Infestation - Landlord Refuses to Pay

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

You can find some detailed information in our Settlement.Org Tenant Rights: Bed Bugs article.

Here is an excerpt,

Who is responsible when a bed bug infestation is discovered in my apartment?

If you have a problem with bed bugs or other insects or pests, you should immediately inform your landlord, your superintendent or property manager, or someone else who is responsible for ensuring homes are pest-free. As a tenant, you are responsible for cooperating with your landlord's efforts to control bed bugs.

It is the landlord's responsibility to maintain the rental unit so that is fit for habitation and complies with health standards.


and

What if your landlord fails to take action?

If a landlord refuses to help when a tenant notifies them of a bed bug problem, tenants may obtain assistance or advice from a legal clinic or from the Landlord and Tenant Board.
Another option available to tenants whose landlord does not maintain their building properly is to file an application about maintenance with Ontario's Landlord and Tenant Board (LTB). If the Board finds that the building or unit is not maintained adequately, there are several remedies that can be ordered. These include an abatement of rent, an order requiring the landlord to conduct the necessary repairs, or a rent freeze until the problems are resolved.

If you are interested in filing an application with the LTB, you can contact the Board by telephone at 1-888-332-3234 (416-645-8080 in the Toronto area), or visit its website at www.ltb.gov.on.ca.



I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/15/2017
Topic:
Lost my SIN Document - What Are My Options?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You can find some detailed information and a detailed outline of what steps are required in our Settlement.Org What do I do if my SIN is lost or stolen? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/15/2017
Topic:
How Can I Retrieve my SIN?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You can find some detailed information and a detailed outline of what steps are required in our Settlement.Org What do I do if my SIN is lost or stolen? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/15/2017
Topic:
Is The Lease Invalid Because of Deposit?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

It is best that you contact the nearest Community Legal Clinic for some information and advice specific to your situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/15/2017
Topic:
Pregnant - New Immigrant

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You can find some options and helpful information in our Settlement.Org I am pregnant and don't have OHIP. What health care can I get? and our How much does it cost to get care from a midwife? articles.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/16/2017
Topic:
How Can I Get Cdn. Citizenship? - (Cdn. Father)

Moderator
Moderator
You are very welcome! We will let them know for sure.

We really hope that everything works out for you.

Please let us know how it goes.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/17/2017
Topic:
Accumulate residency days as a PR

Moderator
Moderator
Hello,

Thank you for sharing your additional question.

The only exceptions to the physical residence requirement are related to those who are employed outside Canada by the Canadian Armed Forces, the federal public administration, or the public service of a province, or who intend to reside with a spouse or parent who is employed in those capacities.

Those exceptions are listed in Section 5 (1.1) of the Citizenship Act time outside Canada will only be counted as equivalent to one day of residence in Canada for Citizenship purposes in this circumstance,


(1.1) Any day during which an applicant for citizenship resided with the applicant’s spouse who at the time was a Canadian citizen and was employed outside of Canada in or with the Canadian armed forces or the federal public administration or the public service of a province, otherwise than as a locally engaged person, shall be treated as equivalent to one day of residence in Canada for the purposes of paragraph (1)(c) and subsection 11(1).



You can find detailed information on the Immigration, Refugees and Citizenship Canada (IRCC) website in the Can I count any time I’ve spent outside of Canada toward the physical presence requirement when applying for citizenship? section.


I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/17/2017
Topic:
Repayment of Refugee Loan

Moderator
Moderator
Hello,

Thank you for sharing this situation and question with us.

You can find some information on where to make the cheque payable to in our Settlement.Org How do I repay my travel loan if I am a refugee or protected person? article.

Regarding where to mail it, you can find some information on the Immigration, Refugees and Citizenship (IRCC) website in the Repaying your immigration loan section.

Here is an excerpt,

Repaying your immigration loan

Mailing address: 365 Laurier Avenue West, Ottawa Ontario, K1A 1L1



You may want to confirm this address by contacting them at:


Toll free: 1-800-667-7301,
Hours of operation: Monday to Friday, 8:00 am to 4:00 pm (Eastern Standard time)

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/20/2017
Topic:
Exchange a BC Driver License to Ontario

Moderator
Moderator
Hello,

Thank you for sharing your questions with us.

You can find some detailed information in our Settlement.Org I have a driver's licence from another province in Canada. How do I get an Ontario driver's licence? article.

For information specific to your own situation, as well as your sister's situation, it is best that you contact DriveTest at:

1-800-489-8450

This phone number should not be used for booking, cancelling, or rescheduling a road test.

Live operators are available on Monday to Friday, from 8:30 a.m. to 5:00 p.m. After hours, please leave a message.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/20/2017
Topic:
Tax Course

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

It may be best to contact the nearest Employment Service for some information regarding what your options are in Barrie.

Employment Services provide Career planning and career counselling services in additional to help with job searching.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/21/2017
Topic:
PR Card Renewal - Mail All Together?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

From the information that we have previously received from Immigration, Refugees and Citizenship Canada Call Centre representatives, yes, it is possible to send all applications in one envelope.

They stated that IRCC will attempt to process all family members' applications together.

You may want to confirm this information by contacting the Immigration, Refugees and Citizenship Canada Call Centre directly.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/21/2017
Topic:
Foreign Trained Cytogenetic Technologist

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

You can find some helpful information on the Ontarioimmigration.ca website in the Career Map: Medical Laboratory Technologist section.

You may also want to contact the nearest employment service for some assistance with your process on becoming registered.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.


=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/23/2017
Topic:
Lost Citizenship Card

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

Regarding your first question,

1- Can I use my new passport to travel without my Canadian citizenship card?


According to the Travel.gc.ca website in the Certificate of Canadian Citizenship section,

A Certificate of Canadian Citizenship is not a travel document. A Canadian passport is the only reliable and universally accepted travel and identification document available to Canadians for the purpose of international travel. Canadian citizens returning to Canada who present other documents instead of a Canadian passport may face delays or be denied boarding by transport companies.



Regarding your second questions,

2- If I need to re-place or re-apply for my lost Citizenship Card, where can I start, which is the steps, and does it cost me money?



You can find some detailed information in our Settlement.Org What if my Canadian citizenship certificate is lost or stolen? article.

Additionally, you will find some information on the Immigration, Refugees and Citizenship Canada website in the I’ve lost my citizenship card/certificate. How do I replace it? section.


I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.


=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/23/2017
Topic:
US Citizen in US - Buy RX from Canada- Possible?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in and concerned about this situation.

Unfortunately, this is the information regarding this type of situation found on the National Association of Pharmacy Regulatory Authorities (NAPRA) website in the I live in the United States, is it legal for me to import drugs into the U.S. from Canada? section.

Here is an excerpt,

The United States Food and Drug Administration (FDA) states that it is illegal to import drugs from any other country, including Canada, except under very specific circumstances. The only case where importation is allowed is when all four of these conditions are met: the drug is needed to treat a serious condition, is not advertised in the U.S., does not present “unreasonable risk” and is not available in the United States. You are allowed to physically carry a 3 month supply of medication for personal use across the border, but you are not allowed to have medication shipped to you from across the border. More information can be found on the FDA Office of Regulatory Affairs website. You may also want to review the National Association of Boards of Pharmacy information on “Buying Medicine Online”.

As well, pharmacists in Canada are not legally allowed to fill prescriptions from physicians that are not licensed to practice medicine in Canada. This means that in order to get a prescription filled from a pharmacy in Canada, a prescription from a U.S. physician has to be signed again (or co-signed) by a Canadian physician. Some pharmacies offer to have your prescription co-signed by a Canadian physician for you. The problem is that physicians who do so are not considered to be meeting all the standards of care set out by their medical regulatory bodies because they are signing prescriptions for patients they have never met. It is generally considered unprofessional to write or sign prescriptions without establishing a valid physician-patient relationship that has included an in-person physical examination. The Federation of Medical Regulatory Authorities of Canada “believes that physicians should only prescribe (including telephone prescribing, Internet prescribing, countersigning of prescriptions and electronic prescribing) in the context of an established patient-physician relationship to assure continuity of care and ensure appropriate information is transmitted to the patient” 3. The Canadian Medical Association (CMA) “strongly opposes” the participation of physicians in the co-signing of prescriptions for patients from other jurisdictions in Canada or abroad.




I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.


=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
3/23/2017
Topic:
Tenant Agreement Signed Under Duress

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

It is best that you contact the nearest Community Legal Clinic for some advice regarding your situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org