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9/14/2016
Topic:
Replace Rug in Rental Housing - Ownership?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You may want to contact the nearest Community Legal Clinic to find out what your rights are as a tenant in this type of situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/14/2016
Topic:
Am I entitled to receive E.I.?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in finding some information regarding this situation.

We suggest that it is best that you contact the EI Telephone Information Service directly for some information specific to your situation.

The EI Telephone Information Service is an automated telephone service that is available 24 hours a day, seven days a week. If you would prefer to speak to a representative, you should call that number between 8:30 a.m. and 4:30 p.m., Monday to Friday, and press "0." You can get general information about the EI program, the Social Insurance Number (SIN), and your specific EI claim.

You can contact them here:

Toll-Free: 1-800-206-7218 (TTY: 1-800-529-3742)

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/14/2016
Topic:
Newly pregnant with no GP or basic health care

Moderator
Moderator
Hello Emilly,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

In terms of services here in Ontario, you can find some detailed information in our Settlement.Org I am pregnant and don't have OHIP. What health care can I get? article.

You may also find some additional information in this Settlement.Org How much does it cost to get care from a midwife? article.

If you are applying for permanent residence via In Canada sponsorship, you should qualify for OHIP once you have Approval in Principle (AIP) or first stage approval.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Medical surveillance

Moderator
Moderator
Hello Manoj,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information and the process.

According to Immigration, Refugees and Citizenship Canada (IRCC), you will need to communicate with the provincial or territorial public health authority which has the responsibility to conduct a medical follow-up according to established protocols. At the same time, Immigration, Refugees and Citizenship Canada (IRCC) notifies the public health authorities and obtains notice of compliance when a client starts medical surveillance.

You mentioned that you will be moving to Ajax, Ontario.

You can find information and details regarding the process on the Durham Region Health Department website in their Medical Surveillance of Tuberculosis (TB) document.

Here is an excerpt,

What do I need to do?

Citizenship and Immigration Canada (CIC) has provided you with instructions to report to your local public health unit with one of the following immigration documents:

  • Medical Surveillance Undertaking form (IMM 535) or
  • In-Canada Public Health Follow-up letter
If you live in Durham Region (Ajax, Pickering, Whitby, Oshawa, Clarington, Scugog, Brock and Uxbridge) and you are placed on medical surveillance, you must call the Durham Region Health Department at 905-666-6241 or 1-800-841-2729 to speak with a Public Health Nurse.

Medical Surveillance Reporting Process:

1. Speak to a Public Health Nurse
The nurse will ask you for the following:
  • Name
  • Address
  • Phone Number(s)
  • Immigration information
  • Health history or TB history in the past
If you do not speak English, you may wish to ask someone to help you.

2. Fax the Immigration Document
Fax a copy of the Medical Surveillance Undertaking form (IMM 535) or In-Canada Public Health Follow-up letter to Durham Region Health Department Confidential Fax at 905-666-6215. Or you may bring it to:

The Regional Municipality of Durham
Health Department
605 Rossland Road East, 2nd Floor
Whitby, Ontario, L1N 0B2

3. Receive Letter Package from Durham Region Health Department
Durham Region Health Department will mail you a package including the following:
  • Letter to you
  • Letter to your doctor
  • Assessment form to your doctor (Assessment for Tuberculosis)

4. See a Doctor

Bring a letter and the assessment form to a doctor of your choice in Ontario. The doctor will complete a medical exam, order a chest X-ray and if necessary other tests for you.

After all the tests are done, make sure your doctor faxes all the forms and test results to the Durham Region Health Departments Confidential Fax at 905-666-6215. All forms and test results must be received by the Health Department by the due date noted in your letter.

5. Review by Public Health Nurse
Once all the documents are received by Durham Region Health Department, a nurse will review your record and notify Citizenship and Immigration Canada that you have completed and met the requirements of TB medical surveillance.

6. Completion of TB Immigration Medical Surveillance
You will receive a letter from Durham Region Health Department to confirm that you have complied with the requirements of Citizenship and Immigration Canada. You should keep this letter with your immigration documents.

How long does the process take?

The Health Department will provide you with a due date to complete your medical exam. The average time for TB Immigration Medical Surveillance in Durham Region is about six months.

How much does the process cost?

[....]

Once you have applied for the OHIP, it takes about three months before you receive the OHIP card.

If you are not eligible for OHIP and do not have any insurance coverage, the costs for medical surveillance are your responsibility and are variable.

If you change your address or phone number, or if you are planning to travel outside Durham Region/or Canada, please also notify us by calling Durham Region Health Department at 905-666-6241 or 1-800-841-2729.



You can also find similar instructions in the Immigration Medical Surveillance for Tuberculosis (TB) - Region of Peel document.

Here are some excerpts,

How do I completed medical surveillance?

  • Start the medical surveillance procedure after you arrive in Canada. You cannot start medical surveillance until you are in Canada.
  • Make an appointment with your doctor for the medical exam. The medical exam must be done by a doctor in Canada.
  • Bring the letter and the Physician Report - Medical Surveillance for TB to your appointment for the doctor to complete. You will have a chest x-ray and other tests if necessary.
  • Fax or mail the Physician Report - Medical Surveillance for TB to Peel Public Health
  • Keep a copy of the Physician Report - Medical Surveillance for TB as proof that you have completed Medical Surveillance.
How long does medical surveillance take?

The average time for medical surveillance is 6 months to one year. Your doctor will examine you to make sure you do not have active TB disease. The signs and symptoms of active TB are: having a fever, cough, night sweats, coughing up blood and/or feeling very tired. If you have these symptoms, see your doctor right away.

Is there a cost for medical surveillance?

If you are eligible for the Ontario Health Insurance Plan (OHIP), or Interim Federal Health Coverage, the cost of medical surveillance is covered.

Can I travel if I have not completed my medical surveillance?

Yes, you can travel but if you have not completed medical surveillance before leaving the country you may be questioned at the border or airport when you return to Canada.


While you are waiting for OHIP to cover you, or if you don't have OHIP, you can buy insurance.

You can find some information in our Settlement.Org How can I pay for health care in my first 3 months in Ontario, or if I don't have OHIP? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Can I Sponsor My Same-Sex Common-Law Partner?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

You can find some helpful and detailed information in our Settlement.Org Can I sponsor my same-sex spouse, common-law or conjugal partner? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Lost my SIN

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this.

You should report this to your local Service Canada Centre as soon as possible.

You can find some detailed information in our Settlement.Org What do I do if my SIN is lost or stolen? article.

In terms of proof, if you do not remember your SIN, your income tax return will include the number.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Not Covered by OHIP - Options?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this.

You may want to contact the nearest Community Health Centre to see if they have any information regarding any assistance for paying for these type of items.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Job Listings

Moderator
Moderator
Hello,

Thank you for sharing your question with us.

You can find some helpful information in our Settlement.Org Where can I find general job listing websites? and Where can I find industry-specific job listing websites? articles.

You may also want to contact the nearest employment services available in your community for some assistance with your job search and to see some job listings.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Statutory Declaration - PR Card Questions

Moderator
Moderator
Hello,

Thank you for sharing your question with us.

If you are referring to the section regarding the required documents it states,


2. One (1) primary identity document
A copy of one of the following:
  • your valid passport or travel document or
  • the passport or travel document you held at the time you became a permanent resident (including your passport’s page that was stamped when you arrived in Canada and became a permanent resident) or
  • the certificate of identity or travel document issued by the Minister of Citizenship and Immigration Canada or a foreign country.


Note: The copy should show the document type and number, issue and expiry date, your name, photo and date of birth.


Under exceptional circumstances, if it is impossible for you to obtain any of the above you must provide a:
  • copy of any identity document issued outside Canada before you came to Canada
    or
  • statutory declaration signed by you attesting to your identity and a statutory declaration also attesting to your identity signed by:
  • a person who knew you before you came to Canada (such as a family member) or
  • an official of an organization representing people from your country of nationality or former residence.
Format: Clear and legible photocopy


As you can see, it states that you must provide a statutory declaration if under exceptional circumstances, if it is impossible for you to obtain any of the above.

If you have any other questions or concerns regarding this application process you may want to contact the Immigration, Refugees and Citizenship Canada (IRCC) Call Centre directly.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Rejected Sponsorship of Parents

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

We suggest that you contact the nearest Settlement Agency for some information and assistance with your options.

You can find the nearest one by using our Settlement.Org Services Near Me Tool.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/15/2016
Topic:
Breach of Privacy Issue - Options?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be very concerned about this situation.

In terms of your privacy, you may want to look into your school's walk-in/health clinic's Patient Privacy Policy to see what your rights are.

You can find some general information regarding what your rights are as a patient in our Settlement.Org What are my rights as a patient? article.

You may also want to contact the clinic manager with your concerns.

You can find some helpful information on how to make a complaint in our Settlement.Org How do I make a consumer complaint? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/20/2016
Topic:
Children of study visa holder

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

You can find some detailed information regarding what the options are on the Immigration, Refugees and Citizenship Canada (IRCC) website in the Find out if your child needs a study permit section.

Here is an excerpt,

Minor children who are already in Canada accompanying a parent who is permitted to study or work may study in Canada without a study permit at the pre-school, primary and secondary levels.



In the Find out if your child needs a study permit section, you can also find a helpful table that summarizes whether a minor child needs a study permit to enroll in a school.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/20/2016
Topic:
Provincial Nominee

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You can find some detailed information on the Alberta Canada website in the Alberta Immigrant Nominee Program section.

Here is an excerpt,

January 27, 2016 - Effective immediately, the temporary pause on application intake has ended and the Alberta Immigrant Nominee Program (AINP) is now accepting new applications under all AINP streams and categories.

Applications postmarked before January 27, 2016 will be returned.




I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/20/2016
Topic:
Ontario Works Rent Portion

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in finding some information regarding this situation.

You can find some detailed information regarding why and when "Pay Direct" is implemented in the Ontario Works Policy Directives document in section 3.7 Pay Direct.

Here is an excerpt,

The reasons for implementing pay direct are documented and noted on the participant's file.

Changes in circumstances have been verified and noted on the participant's file prior to the payment of arrears.


Additionally it states, specifically regarding rent,

Criteria for Implementing Pay Direct

Administrators should consider the following factors in determining whether or not a pay direct arrangement is appropriate:

  • the participant has demonstrated a pattern of misuse of assistance resulting in a lack of funds for food or shelter during a month or months;
  • the misuse of assistance has been harmful or is likely to be harmful to the participant and members of the benefit unit;
  • the participant frequently makes late payments for rent or utilities to the landlord or utility company;
  • rental or utility payments are currently in arrears; or
  • the participant is at risk of being evicted or having his/her utilities disconnected.

Direct payments may be made to:
  • a public or private landlord (i.e., for initial rental deposits, rental arrears or ongoing rent);
  • a utility company (i.e., for deposits, arrears or ongoing service); or
  • a trust account (i.e., where there is an order to direct rent to a trust account pending the resolution of a landlord and tenant dispute).

Once a pay direct arrangement has been implemented, it may remain in effect until it is evident that the participant is able to manage the assistance issued for the benefit unit.


If you have any questions you may want to contact your local Ontario Works Office directly for some additional information.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/20/2016
Topic:
what should I know about moving to Ontario

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

It is great that you are looking into this information before making your move.

Your User ID indicates that you are moving from Quebec.

In terms of moving from another province, you may be interested in information regarding health insurance and coverage.

You can find some detailed information on the Ministry of Health and Long-Term Care website in the If you move to Ontario from another province or territory section.

Here is an excerpt,


b) If you move to Ontario from another province or territory where you had provincial/territorial health insurance coverage:If you move to Ontario directly from another province and apply for coverage, your OHIP coverage will begin on the first day of the third month after establishing residence in Ontario, provided you were insured in your previous province or territory.

Your valid health card from your former province will continue to provide you with health insurance coverage in accordance with that province/territory's plan during the waiting period.



You may also be interested in finding a doctor. You can find some detailed information in our Settlement.Org How can I find a family doctor? article.

If you have a driver's licence, you may be interested in getting an Ontario Driver's Licence. You can find some detailed information on the process in our Settlement.Org I have a driver's licence from another province in Canada. How do I get an Ontario driver's licence? article.

If you do not have a driver's licence and would like to have some Ontario ID, you may want to look into applying for an Ontario Photo Card. The Ontario Photo Card is government-issued identification (ID) that you can get instead of a driver's licence.

You can find some detailed information in our Settlement.Org What kind of ID can I get, if I don't have a driver's licence? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org