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• How residence/physical presence is calculated
  
• Residence/physical presence.

"If you are outside Canada for extended periods of time, you can accumulate residency days if you are:

• Travelling with a Canadian spouse or common-law partner, or are a child under 19 years of age accompanying a parent, or
  
• Employed on a full-time basis by a Canadian business or the Public Service of Canada and are assigned a position outside of Canada, or
  
• The spouse, common-law partner or child of a permanent resident who is outside Canada and who is employed on a full-time basis by a Canadian business or the Public Service of Canada.

You must be able to answer "yes" to each of these statements:

• Your principal home is in Ontario.
• You were not away from Ontario for more than 30 days during the first 6 months that you lived here. That means you must be in Ontario for 153 days of the first 183 days that you live in Ontario.
• You are in Ontario for at least 153 days in any 12-month period.

You must be able to answer "yes" to each of these statements:

• Your principal home is in Ontario.
• You were not away from Ontario for more than 30 days during the first 6 months that you lived here. That means you must be in Ontario for 153 days of the first 183 days that you live in Ontario.
• You are in Ontario for at least 153 days in any 12-month period.

To qualify for an emergency or expedited marriage certificate or for an expedited marriage search, the marriage must be registered in Ontario and you must provide proof of urgency along with your complete and correct applications forms and fee.
Proof of urgency may include:

• documentation of a medical emergency
• a letter confirming new employment
• a letter from a consulate or embassy confirming an appointment
• travel reservations including airline tickets, reservations or travel itinerary
• a letter confirming an appointment for an immigration hearing
• a wedding invitation, where the applicant is a party to the marriage
• other situations subject to review

To submit an urgent request for a marriage certificate, you can:

Download and complete a Request for marriage certificate application

Complete and submit a Request for certificate services with payment (Download as PDF)

• attach your completed Request for marriage certificate application to this request
• attach your proof of urgency documents
• attach your supporting documents (for example, court documents) if applicable
• submit your payment

Services like internet, air conditioning, laundry, and a landline phone are not vital services. But you can still take the same steps mentioned in this question if your landlord cuts them off. The difference between vital services and other services is that the Landlord and Tenant Board (LTB) or Rental Housing Enforcement Unit (RHEU) can order more serious penalties when landlords cut off or interfere with vital services.

If you are not satisfied with how your complaint has been handled, you can contact staff at the Client Services & Information Unit for further assistance. All complaints received are formally recorded and reviewed by management staff. The information you provide will be used to investigate the complaint. You may be contacted by phone for more information.

What happens if I disagree with the outcome of my complaint?
If you are not satisfied with the response to your complaint, you may contact the General Manager’s Office, at 416-397-9682, for a further review.

If you are not satisfied after contacting the General Manager’s Office, you may contact the Office of the Ombudsman, City of Toronto at 416-392-7062, or by email at [email protected]. For more information, visit the website for the Toronto Ombudsman.

You can contact your local office for more information or escalate your complaint above your caseworker and their direct supervisor.

If you’d like to file a complaint about your worker and the way they have conducted themselves professionally you can submit a complaint to the Ontario College of Social Workers and Social Service Workers.

If you wish to make a complaint about the Ministry of Children, Community and Social Services itself, you can do so through the Ombudsman of Ontario.