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5/4/2016
Topic:
Out of Canada - Will this be covered by OHIP?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You can find some detailed information regarding what is covered on the Ministry of Health and Long-Term Care website in the OHIP - Out of Country Services section.

Here is an excerpt,


OHIP Out of Country Services

Looking to learn about what medical services are covered by Ontario's Health Insurance Plan (OHIP) outside of Ontario? This is a great place to start. The following section provides helpful advice and information on OHIP coverage for :

-Emergency medical care required for those travelling outside of Canada with valid OHIP coverage
-Medical care required outside of Canada recommended by your Ontario Physician and pre-approved by OHIPbefore the services are rendered, and a
-Physician's guide to helping patients through the prior approval application process.


and

Out of Country Emergency Health Services

Emergency health services are those given in connection with an acute*, unexpected condition, illness, disease or injury that arises outside Canada and requires immediate treatment.

* Treatment for a short period of time in which a patient is treated for a brief but severe episode of an illness, disease, condition or injury.

The Ontario Health Insurance Plan (OHIP) only covers emergency health services at very limited rates. For example, an outpatient visit to a U.S. emergency room may cost thousands of dollars for the duration of your care, however OHIP will only reimburse up to a total of $50.00 CDN per day for this service regardless of the severity of the situation. If you plan to travel outside of Ontario, it is strongly recommended that you obtain additional private medical insurance and fully understand what your policy covers.

For additional information about travelling outside Canada please refer to the ministry's Fact Sheet "Travelling Outside Canada"


I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/5/2016
Topic:
Can Landlord charge extra for a visiting Guest?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information. It is really important that you be aware of what you and your mother's rights are in this situation.

You can find some detailed information regarding rent increases and what is allowed in our Settlement.Org How often can a landlord increase the rent? article.

A landlord can raise the rent every twelve months by a percentage that the provincial government sets. The landlord must give the tenant a written notice at least 90 days before the rent goes up.

It is important to note that, the guideline does not apply to some newer rental housing.

Regarding the situation you mentioned, where a guest is staying in a rental unit, you can find some very helpful information on the Landlord's Self-Help Centre website. The Landlord's Self-Help Centre is a non-profit community legal clinic which supports Ontario's small-scale landlord community exclusively.

Here are some excerpts,

Can a tenant have other people living in the rental unit that are not on the lease and without our agreement?

The tenant is legally allowed to have other people living with her that were not on the lease and she is not required to obtain your consent. As long as the unit does not become overcrowded and there are no disturbances the landlord has no recourse.

If a tenant has another person living in the unit, what are the rights of landlord with respect to increase of rent to cover the costs, etc.?

There is actually nothing a landlord can do if a tenant brings in another person to live in the unit. The rent cannot be increased on that basis, it can only be increased once every twelve months by the guideline allowed each year. In order to increase the above the guideline the landlord has to show that there has been an extraordinary increase in utilities. An application has to be made to the Landlord and Tenant Board for approval of the increase. You can obtain more information on this process on the Board's website at www.ltb.gov.on.ca.

The tenant says they are allowed to have more people move in than were on the lease. Is this true?

The tenants are permitted to have more people move into their unit regardless of how many people are on the lease provided that the number of people living in the unit does not contravene the municipal guidelines. If the number of people occupying the rental unit on a continuing basis contravenes health, safety or housing standards required by law, you may serve a notice of termination. However, the municipal guidelines for overcrowding are very generous. You must allow 100 sq. ft. per person excluding hallways, bathrooms and closets. If the overcrowding exceeds the standard, you can give a notice of termination which the details or the grounds for termination. The tenants can avoid termination if they reduce the number of persons occupying the rental unit to comply with health, safety and housing standards within 7 days.


It is best that before you or your mother agree to or sign anything that she contact the nearest Community Legal Clinic for free legal advice and some assistance.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/5/2016
Topic:
Financial Assistance for Funerals - Low Income

Moderator
Moderator
Hello,

Thank you for sharing your question with us.

You can find some helpful information in our Settlement.Org What do I need to know about funerals in Ontario? article.

Here is an excerpt,

Is financial assistance available?

If you do not have enough money to cover the funeral costs, you may be able to apply to your local municipality for assistance. Speak to your municipality before you sign any contracts to see what costs, if any, might be covered.


In some cases and depending on the circumstances there may be veteran, union, and other organizational benefit available to pay for a funeral. In some cases this may include a lump sum death payment from C.P.P.

You can find some information on what is available at this link here:

Canada Benefits - Dealing with death in Ontario

Most funeral directors are also aware of the various benefits available.

You may want to contact the Ontario Funeral Service Association for additional information here:

Ontario Funeral Service Association

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/5/2016
Topic:
Dishwasher Repairs - Who covers cost?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

It is best if you contact the nearest Community Legal Clinic for legal advice and some assistance regarding this issue.

In terms of withholding rent, you can find some information in the Landlord and Tenant Board (LTB) - Maintenance and Repairs document.

Here is an excerpt,

A tenant should not withhold any part of the rent, even if the tenant feels that maintenance is poor or a necessary repair has not been done. A tenant should
file a Tenant Application about Maintenance with the Board (T6).

A tenant can be evicted if they withhold rent without getting approval from the Board.

If a tenant files a maintenance application with the Board, the tenant may ask the Board to allow them to pay some or all of their rent into the Board until their application has been decided. It will be up to the Board to determine
whether or not to grant the tenant’s request.


I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/5/2016
Topic:
Long Wait Times at Family Doctor - Options?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be frustrated over this experience.

You can find some helpful information on making a complaint regarding a doctor in our Settlement.Org What are my rights and responsibilities as a health care consumer? article.

Here is an excerpt from this article,

"As a patient or health care consumer in Ontario, you have both rights and responsibilities. Your rights are set out in laws such as the Health Care Consent Act, the Long-Term Care Act and the Mental Health Act.

If a health care professional violates these rights, patients can register a complaint with the appropriate regulatory organization. For example, patients can use the formal complaints process of the College of Physicians and Surgeons of Ontario (CPSO) to report professional misconduct by a doctor."

You can also find information in this article about the CPSO complaint process including how long it might take to resolve the issue.

You may also want to contact the College of Physicians and Surgeons of Ontario (CPSO) directly for additional information.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/5/2016
Topic:
Engineering Job Search

Moderator
Moderator
Hello,

Thanks for sharing your situation and questions with us.

As you may already know, some jobs, like engineers, are regulated in Ontario. This means you need a licence. It can take some time to get a licence. You can find some detailed information on the process on the Ontario Immigration - Working in Ontario website in the Engineering section.

You might want to work in a non-regulated job in your field first. Just like you mentioned, it can be a good way to use your related skills and also, at the same time, get Canadian work experience.

You can find some information on working in your profession on the Ontario Immigration - Working in Ontario website in the Engineering section.

On this Ontario Immigration - Working in Ontario , you can find more information in the Career Map: Engineer section about every step ofthe registration process, including language requirements, industry trends, labour market conditions, the credential assessment process, licensing fees andother important information.

You will also find information on internship and bridging programs available on the Ontario Immigration - Working in Ontario website.

Unfortunately, there is no guarantee that you will find employment in the engineering field upon arrival in Ontario.

However, you may want to connect with the nearest employment service that works with foreign trained professionals including engineers. You can find some helpful information in these Settlement.Org What are bridging programs for internationally-trained professionals and tradespeople? and Where can I find job skills training programs? articles.

You may also want to contact some agencies that provide programs specific to engineering before you arrive. Many of them have information and referral specialists or employment counsellors you can speak to.

You can find some listings of settlement agencies in our Services Near Me section.

To find some information related to salaries and cities where there are positions available in your field, you can find some information on the Job Bank website. This website used to be called the Working in Canada website.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/5/2016
Topic:
How can I get an Ontario Driver's Licence?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

According to the ServiceOntario website in the Exchange an out-of-province driver's licence section,

You cannot exchange:

[...]

-a learner’s permit or novice-class driver’s licence from another province, state or country


In this type of situation, it may be best to contact the DriveTest at their Toll Free Number 1-800-489-8450 to speak to a Customer Service Agent to find out what your options are in this situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/9/2016
Topic:
Issues with Vehicle

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this.

You may want to contact the dealership directly to see if they can provide you any assistance with this situation.

If you are unable to resolve the situation and would like to make a consumer complaint, you can find some information in our Settlement.Org How do I make a consumer complaint? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org

edited by Moderator on 5/9/2016
edited by Moderator on 5/9/2016
5/9/2016
Topic:
Is this Divorce Legal in Canada?

Moderator
Moderator
Hello,

Thank you for sharing your situation and questions with us.

We are sorry to hear that you have experienced this.

In terms of divorce outside Canada, you may find some helpful information in our Settlement.Org Will my foreign divorce be recognized in Canada?. Here is an excerpt:

"If you were divorced outside Canada, you need to prove that your divorce was legal in that country before you can get re-married in Canada.

If you got a divorce outside of Canada, you must get authorization from the Ministry of Government Services before you can get a marriage licence in Ontario."

You can also find some helpful information in this Marriage and Divorce publication from Family Law Education for Women website.

Here is an excerpt,


"Are divorces from other countries legal in Canada?Ontario accepts that divorces from other countries are legal if you or your spouse lived in that country for at least one year before you applied for a divorce. If neither of you lived in the country for a year, your divorce may still be legal if the person who applied can prove that they have a “real and substantial connection” with that place. For example, if you were originally from the country that granted the divorce and had returned there when your relationship ended, the court could say that you had a “real and substantial connection” to that country."



I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/9/2016
Topic:
Am I eligible for Employment Insurance?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

It is difficult for us to comment on specific cases.

It is best if you contact Service Canada directly for some information specific to your situation.

You can find some contact information on the Service Canada website.

Or call,

Toll-Free: 1-800-206-7218 (TTY: 1-800-529-3742)

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/9/2016
Topic:
Looking for ESL classes for Newcomers

Moderator
Moderator
Hello Mah,

Thank you for sharing your mother's situation with us.

You can find the nearest school by using our Settlement.Org Service Near Me tool.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/10/2016
Topic:
Not Meeting the 730 Day Requirement

Moderator
Moderator
Hello Ravin,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

We have previously received some information from one of our legal researchers.

As you may already know, the PR card's expiry date has no correlation between whether or not you have met the residency requirements.

According to their research, the five-year time frame set out in the Refugee and Immigrant Protection Act is not static. Rather it is a moveable window that is dependent on the time at which a visa officer examines your situation. Therefore, if you cannot fulfill the two-year (730 day) requirement for the five-year time frame starting from when you became a permanent resident, you should remain in Canada until you can satisfy the requirement for another five-year time frame.

The IRCC’s Permanent Residency Status Determination Manual states:

For persons who have been permanent residents of Canada for more than five years, the only five-year period that can be considered in calculating whether an applicant has met the residency obligation is the one immediately before the application is received in the visa office. A28(2)(b)(ii) precludes a visa officer from examining any period other than the most recent five-year period immediately before the date of receipt of the application.


It is important to note that you do not lose your permanent resident status the instant your Permanent Resident Card expires.

Since the officer cannot choose any five-year time period for consideration, but must always assess the most recent five-year time period (the one immediately preceding examination), you may still have the opportunity to satisfy the two-year “in Canada” requirement.

We suggest that you speak to a Lawyer who is familiar with Canadian immigration issues for additional information regarding your situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/10/2016
Topic:
Increase Rent without doing Repairs?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this.

Regarding rent increases, you can find some detailed information regarding rent increases and what is allowed in our Settlement.Org How often can a landlord increase the rent? article.

It is important to note that a landlord can raise the rent every twelve months by a percentage that the provincial government sets. The landlord must give the tenant a written notice at least 90 days before the rent goes up.

In terms of the maintenance issues, it may be best for you to contact the nearest Community Legal Clinic for some assistance.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/10/2016
Topic:
Do I have to file Taxes?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be interested in this type of information.

You can find some detailed information regarding whether or not you are required to file a tax return in our Settlement.Org Do I have to file a tax return? article.


Here is an excerpt,

You have to file a return if you are a resident of Canada for tax purposes and you owe tax or want to receive a refund.

Residency for Tax Purposes

Canadian residency for tax purposes is not the same as residency for immigration purposes.


This can be a confusing process. If you need more information or help, contact the CRA or a settlement agency. To find help in your area, go to Services Near Me.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
5/10/2016
Topic:
B4 Form - Unable to Access the Form

Moderator
Moderator
Hello,

Thank you for sharing this information with us.

We have contacted the CBSA's Border Information Service (BIS) directly and they have confirmed that the B4 Personal Effects Accounting Document has been updated and is now the BSF186 - Personal Effects Accounting Document (list of imported goods).

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org