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8/21/2014
Topic:
PR Renewal - Invitation or an RQ?

Moderator
Moderator
Hello Ray,

Thank you for sharing your situation and question with us.

According to a CIC representative, it may be an interview to verify the originals of the documents they have requested you take. They may simply want to review those documents.

If you have any additional questions or are concerned, you may want to contact the Citizenship and Immigration Canada (CIC) Call Centre directly.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/21/2014
Topic:
Citizenship Acknowledgement Letter-When? How Long?

Moderator
Moderator
Hello KK,

Thank you for sharing your question and situation with us.

According to the CIC Call Centre it can take several months before you receive an acknowledgement letter and before you can check your application status online.

You may want to contact the CIC Call Centre directly to confirm this information and for any additional information.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/21/2014
Topic:
Delay in receiving the PR card

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

Regarding the letter to pick up a PR card, you can find some information in our Settlement.Org I have received a letter to pick up my PR Card. What should I do? article.

Here is an excerpt,

Read the letter from Citizenship and Immigration Canada carefully. It should tell you what you need to do next.

The letter will tell you when you need to go to the Citizenship and Immigration Canada (CIC) office and what documents/identification you need to take with you.

It is very important that you bring ALL of the documents mentioned in the letter when you go to your appointment.

You must appear to pick up your PR Card. You cannot send someone else (not even a family member) to pick it up for you.


Also, as you may know, you cannot call the toll-free number from outside of Canada.

However, we have had some of our users previously state that they have been able to contact CIC from abroad by dialing 1 613 944 4000. Listen to the options to get to CIC.

Please note though that some have reported that it did not work for them or that it is no longer working.

You may want to give it a try.

Long distance charges will apply.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/25/2014
Topic:
Can I use my Passport if it is still Valid?

Moderator
Moderator
Hello Sharif,

Thank you for sharing your question with us.

It is best if you contact the Citizenship and Immigration Canada (CIC) Call Centre directly for some information specific to your situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/26/2014
Topic:
Expired PR Card

Moderator
Moderator
Hello,

Thank you for that update.

It is true, the the CIC Applying for a Permanent Resident Card (PR Card) - Initial application, replacement or renewal (IMM 5445) Guide states,


Your PR Card

If you are applying to renew your present card, you should retain it until you receive your new card. If you are applying to replace a damaged card, send the damaged card with your application.

If you are asked to present yourself at a local CIC office, you must bring with you the previous card and the original documents of the copies you have included with your application. You will be asked to destroy your previous card once you receive the new one.

Format: Original


I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/26/2014
Topic:
Still waiting for the Citizenship Oath Letter

Moderator
Moderator
Hello,

Hello,

Thank you for sharing your situation and questions with us.

We hope that others who have a similar timeline or experience can share their comments and suggestions with you and us.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/26/2014
Topic:
Not met 730 days for PR Renewal - Options?

Moderator
Moderator
Hello,

Thank you for sharing your situation and questions with us. Sorry to hear of your father's illness.

You mentioned that you have not completed the residency requirement for permanent residents.



1. Should I surrender my PR? If yes, then should I do it in Canada or India?


2. Should I apply for PR on H&C grounds?
What are my chances?

3. Can my wife re-apply for my PR if I surrender?


Unfortunately, we cannot tell you what you should do in this case. It is important that you speak directly to a Lawyer who is familiar with Canadian Immigration issues for some assistance.

You can find some detailed information on the process for voluntary relinquishment in the CIC ENF 23 Loss of Permanent Resident Status Operations Manual,

A44(1) report and voluntary relinquishment

Where a person does not meet the residency obligation, an A44(1) report should be prepared [A41(b) for A28 cases]. Once a report is prepared, the provisions of R62(1)(a) take effect so that any time spent in Canada subsequent to the report will not count as days towards the residency obligation under A28(2) in the event the person rescinds their declaration within 30 days.

Provided the person has made it clear from the beginning and throughout the examination that they are interested in temporary resident status only and that they truly and voluntarily wish to relinquish status, the officer may allow the person to complete the Declaration: Voluntary Relinquishment of Permanent Resident Status/Residency Obligation Not Met (IMM 5538B). A copy of the IMM 5538B should be sent to the Query Response Centre (QRC) to be stored on microfiche. This procedure is not to be used in any situation where the person indicates at any time a desire to be considered a permanent resident, even if they subsequently maintain they no
longer wish to be a permanent resident.

The officer must first determine whether the person has fulfilled the residency obligation [A28]. Once the officer has established that the person does not meet the residency obligation, the officer allows the person to make submissions on H&C considerations, which may lead the officer to determine that the person remains a permanent resident despite non-compliance with the residency obligation. If the person declines to produce any evidence of compliance, does not wish to make submissions on H&C grounds at the time of the examination, or if their submissions are not sufficient to overcome the officer’s decision that they have not fulfilled the residency obligation, then the officer may allow the person to sign a voluntary relinquishment.

The officer must personally provide counselling to the person on the significance of the declaration and should ensure that the person fully comprehends the content of the declaration.

The officer should further counsel the person to ensure that they understand that if they withdraw the declaration within 30 days, a departure order may be issued and they would have a right to appeal that order.

During counselling, the officer must provide, in writing, the full CIC address where the person is to send the notice to withdraw relinquishment of permanent resident status. The officer must clearly note on file that the person did not wish to produce evidence or submissions, or produced insufficient evidence or submissions to allow the officer to conclude that the person satisfies A28, despite non-compliance with residency obligations. Details of the evaluation of humanitarian and compassionate grounds can be found in section 7.7 above.

Once the A44(1) report and the IMM 5538B are completed, they must be given to the Minister’s delegate for review. The Minister’s delegate may either dispose of the A44(1) report at that time by coding the disposition “14” (no further action) or, alternatively, the Minister’s delegate may hold the report in abeyance for final disposition for a period of 37 days (30 days during which the person may withdraw the IMM 5538B declaration, plus seven days for delivery). If the 37 days pass without a withdrawal, the report may then be disposed of with code 14 (no further action).
In either case, the Minister’s delegate must keep in mind that if the person withdraws their declaration relinquishing status, a removal order should be issued. Therefore, the Minister’s delegate’s notes on file should clearly demonstrate that the person was duly informed that a removal order could be issued against them in the event of a determination of permanent residency status due to withdrawal of the declaration of relinquishment. Essentially, the Minister’s delegate should record in their notes that it is their decision that, based on the information available at the time of the review of the A44(1) report, such an order is to be issued if the person
withdraws their declaration within the 30 days during which this is allowed.


The CIC ENF 23 Loss of Permanent Resident Status manual also states,

7.7. Humanitarian and compassionate determinations

A28 provisions require the consideration of H&C factors before making a determination that may lead to a loss of permanent resident status.
Specifically, A28(2)(c) provides that when an officer determines that H&C considerations relating to a permanent resident justify the retention of permanent resident status, then such a determination will overcome any breach of the residency obligation made before the determination.

Accordingly, each decision-maker involved in a residency obligation determination case should, as part of the decision-making process, assess any H&C factors brought to their attention to determine whether such factors justify retention of permanent resident status, notwithstanding a breach of A28.

Note: The best interests of a child directly affected by the determination must also be considered when assessing H&C factors and, as a result, may justify the retention of permanent resident status.

Officers should consider whether sufficient H&C factors have been brought to their attention to justify the retention of permanent resident status before making a decision that there has been a failure to comply with the residency obligation. Officers should remember that the onus is on the permanent resident to satisfy an officer that there are grounds to justify retention of status.

Officers are not required to satisfy the permanent resident that such grounds do not exist. Officers should consider the objectives of IRPA and that A28(2)(c) exists to allow flexibility for approving deserving cases not anticipated in the legislation.


You can also find some additional information regarding H&C factors in the CIC ENF 23 Loss of Permanent Resident Status manual in the Factors for consideration section.

You or your wife may also want to contact the Citizenship and Immigration Canada (CIC) Call Centre directly for some additional information and clarification.

You do not need to provide personally identifying information in order to contact the Citizenship and Immigration Canada (CIC) Call Centre.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/26/2014
Topic:
PR Renewal on Humanitarian without Sufficient Days

Moderator
Moderator
Hello Kish vrk,

Thank you for sharing your situation and question with us.

We are sorry to hear about your mother's hospitalization.

It is best if you try to contact the Citizenship and Immigration Canada (CIC) Call Centre directly to find out what options are available in this situation.

You do not have to provide any identifying information in order to contact CIC.

You may also want to speak directly to a Lawyer who is familiar with Canadian Immigration issues for some assistance.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/28/2014
Topic:
Citizenship Application Photo - Taken in Canada?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

According to the Citizenship and Immigration Canada (CIC) Call Centre, the photos do not necessarily have to be taken in Canada, however, there are certain requirements and guidelines that need to be met.

You can find the requirements of the photos on the CIC Website in the Citizenship application photograph specifications section.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/28/2014
Topic:
Citizenship Fee Payment

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

According to the Citizenship and Immigration Canada (CIC) Call Centre, the payment must be done with a Canadian credit card.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/28/2014
Topic:
Age Requirement for Language

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

According to the CIC Website in the Acceptable language proof to apply for citizenship wizard section.

Adults between 18 and 54 must prove that they have adequate knowledge of English or French to apply for citizenship. To do this, you must send at least one of the documents we accept as proof with your citizenship application.


For further clarification and a definitive answer, you may want to contact the Citizenship and Immigration Canada (CIC) Call Centre directly.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/28/2014
Topic:
CCTB Eligibility

Moderator
Moderator
Hello,

Thank you for sharing this situation with us.

We are sorry to hear about your brother-in-law's father and his accident.

According to the Canada Revenue Agency (CRA) - Universal child care benefit, Canada child tax benefit Call Centre, yes it is possible to try and have you apply to transfer the CCTB to you. However, they suggested that if it will only really be a temporary period where the children will be with you, it may not be necessary. In fact, they suggest that it may be even more complicated because once she returns, she will have to re-apply.

They stated that although she is outside Canada and has temporarily transferred the care to you, she is still the primary caregiver with regards to having the power to make decisions related to the children.

We suggest that you may want to contact the Canada Revenue Agency (CRA) - Universal child care benefit, Canada child tax benefit Call Centre directly for additional information regarding this situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/28/2014
Topic:
Minimum Income for Parents

Moderator
Moderator
Hello,

Thank you for sharing your question with us.

According to the CIC Website in the Guide IMM 5482 – Instruction to fill the Financial Evaluation form (IMM 1283) - Question 12. – Calculation of income based on the “Option-C Printout” section,


Question 12. – Calculation of income based on the “Option-C Printout”

[...]

-Employment insurance: only maternity, parental and sickness benefits paid under the Employment Insurance Act are considered income. Other payments such as employment insurance and federal training allowances are not considered as income; and


You may want to contact the Citizenship and Immigration Canada (CIC) Call Centre for more information and to confirm the information provided above.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
8/29/2014
Topic:
Credential Evaluation - Non Recognized Institution

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We are sorry to hear that you have had a difficult experience related to that service.

If you would like to make a consumer complaint, you can find some helpful tips on how to make a consumer complaint in our Settlement.Org How do I make a consumer complaint? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org
9/2/2014
Topic:
Lost PR card - Will the New One have Same Expiry?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

According to the Citizenship and Immigration Canada (CIC) Call Centre, it will be a new expiry date. First they will re-evaluate the last 5 years regarding your residency.

The Citizenship and Immigration Canada (CIC) Call Centre also suggested that if you have not already, you should contact the Citizenship and Immigration Canada (CIC) Call Centre directly to report that your PR card has been lost.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org