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3/31/2022
Topic:
Initial PR Card

Moderator
Moderator
Hi there,

Thank you for sharing your question with us and the community, we hope folks can share their experiences with you.

You can also find some information specific to processing times on the Immigration, Refugees and Citizenship Canada (IRCC) website. There are unfortunately some delays due to the pandemic, but you can contact the Immigration, Refugees and Citizenship Canada (IRCC) contact Centre directly for more detailed information about your specific situation. I have found making a phone call with your case information can be helpful, try contacting them at 1-888-242-2100 if you are in Canada.

We hope this information is helpful.


Sincerely,


Your Settlement.Org team
3/31/2022
Topic:
Residency Obligation for PR Accompanying Canadian

Moderator
Moderator
Hi there,


Thank you for sharing your question and situation with us.


You may be interested in IRCC’s Physical Presence Calculator as a resource to help you calculate the physical presence requirement. The FAQ section has examples and scenarios that are particularly helpful. Whether or not you will be granted entry will be up to the CBSA officer. “There are a number of reasons you can be found inadmissible, denied a visa or refused entry to Canada.”


Passport stamps can be proof of entry and duration of stay. You may find the following articles helpful in this calculation:


"If you are outside Canada for extended periods of time, you can accumulate residency days if you are:
  • Travelling with a Canadian spouse or common-law partner, or are a child under 19 years of age accompanying a parent, or
  • Employed on a full-time basis by a Canadian business or the Public Service of Canada and are assigned a position outside of Canada, or
  • The spouse, common-law partner or child of a permanent resident who is outside Canada and who is employed on a full-time basis by a Canadian business or the Public Service of Canada.

It may also be helpful to contact the local visa office or IRCC via web form to get advice specific to your situation. Or to consult a reputable and registered immigration consultant or an immigration lawyer for further help and information.

We hope this information is helpful. If you have any additional questions, please feel free to post them here.



Sincerely,


Your Settlement.Org Team
3/31/2022
Topic:
Realistic Permanent Resident Wait Times?

Moderator
Moderator
Hi Paul,

I'm sorry to hear that, and thank you for updating us on your situation. The pandemic has put quite the strain on wait times for IRCC, regardless, I hope your situation can be resolved shortly. We are wishing you the very best.

Sincerely,

The Settlement.Org team
3/31/2022
Topic:
Employment Insurance

Moderator
Moderator
Hi there,

Thank you for sharing your inquiry with us.

You may find helpful information on how Employment Insurance works in Ontario and how to claim E.I. in our Employment Insurance section. The eligibility requirements for Employment Insurance (EI) depend on where you live and what kind of benefits you apply for. You can find out about the eligibility requirements in the Settlement.Org article, Am I eligible for Employment Insurance? which covers the different forms of E.I. (maternity leave, sickness benefits, etc.)


Please follow up with us if you have any further questions.


Sincerely,


Your Settlement.Org team
3/31/2022
Topic:
Lost passport & citizenship application

Moderator
Moderator
cha wrote:
HELLO, JUST HAVE A QUESTION HERE IF SOMEBODY CAN HELP ME THAT WOULD BE GREAT!! MY MOTHER IN LAW JUST RECEIVED HER CANADIAN CERTIFICATE WITH HER MAIDEN NAME ON IT , NOW ALL HER OTHER DUCUMENTS WAS STILL IN MARRIED NAME EVETHOUGH SHE WAS DIVORCED..NOW MY QUESTION IS HOW CAN SHE APPLY FOR PASSPORT USING HER MARRIED NAME ? CAN I JUST FILL OUT THE APPLICATION FORM WITH HER MARRIED NAME AND SUBMIT THE CANADIAN CERTIFICATE TOGETHER WITH HER PHOTO ID WITH MARRIED NAME ?I JUST NEED SOME ANSWER ..

THANKS

Hi there,

Thank you for sharing your question and situation with us.
According to Travel and Tourism Canada, to change your name on your passport you will need to:

  • Complete an adult application (PDF, 1.68 MB) form using the new name
  • If it’s still valid, return your passport with your application when you submit it
  • Provide supporting ID with your application that shows the name change
  • Provide your proof of citizenship
  • Provide a document that indicates one of the following:
    • you have a new last name because of a relationship change
    • you have a new name because of an adoption or legal name change
    and if you have assumed your married name:
    You need to apply for a new passport if you’re changing your last name due to a change in your relationship status. This could be a marriage, civil partnership or divorce. You’ll need to include all the required documents for a new application and pay the fees. The ID you provide with your application needs to show your new last name.
    You also need to include 1 or more of the following documents. They can be originals or copies:

    • marriage certificate
    • common-law relationship certificate
    • court order issued in or outside Canada, such as
      • separation agreement
      • divorce order or judgment
    • certificate to dissolve a registered common-law relationship
    • resumption of surname certificate
    These documents
    If her name has changed, she should submit your application for a new passport under that name. All you will need is the necessary supporting documentation. If you have any further questions, or would like advice specific to your situation, you may want to contact Passport Canada directly and submit a general inquiry. If there are more documents you need to update, you may find helpful information in this discussion forum thread on updating documents after a name change.

    We hope this information is helpful!

    Sincerely,


    Your Settlement.Org team
    3/31/2022
    Topic:
    Lanlord ask for family picture during application

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us.

    In terms of what your landlord can ask, you may find helpful information in the Settlement.Org article, What kinds of questions can a Landlord ask? Many landlords will ask you to complete an application form before they will rent an apartment or house to you. Sometimes, rental application forms contain very sensitive questions, such as a bank account number, proof of income and more.

    I hope this information is helpful. If you have any further questions please feel free to reach out.

    Sincerely,

    Your Settlement.Org team
    4/7/2022
    Topic:
    PR Validity Extension / Early Renewal

    Moderator
    Moderator
    Hi,

    Thank you very much for the question. We are sorry to hear about your experience.

    A Permanent Resident (PR) is required to comply with the residency obligation prescribed in section 28(2) of the Immigration and Refugee Protection Act (IRPA). With respect to a five-year period, on each of a total of at least 730 days in that five-year period, the PR should be physically present in Canada or meet other limited exceptions.

    When you come back to Canada, you will be examined by an officer. Since you got your PR in less than 5 years, the examining officer will determine if you are able to meet the 730-day criterion during the first 5-years period immediately after your arrival in Canada (i.e. look backwards and into the future to see if you can meet the requirement). Even if you reside outside of Canada for up to 3 years following the date of first arrival in Canada (July 2020 in your case), you need to demonstrate that you will meet or did meet the residency obligation. In other words, for your first PR Card only, as long as you still have the possibility of complying with the requirement to be in Canada for 730 days, you will be allowed into Canada. You may find this requirement in subparagraph 28(2)(b)(i) of the IRPA.

    Therefore, when you come back to Canada in September 2022, you should be able to meet the residency requirement, so long as you remain physically present in Canada. It should be noted that after your first PR Card (or after the first 5 years of being a PR of Canada), the Officer will only look backwards to see if you met the 730 day physical presence requirement – they are not allowed to look into the future.

    You should only renew your PR Card once you have met the physical presence test (i.e. once you have accumulated 730 days of physical presence in Canada), otherwise the officer may determine that you are not a PR of Canada. Also, you can only renew your PR card within Canada.

    We hope that this general information is helpful and we recommend that you seek legal help from a lawyer or a licensed consultant familiar with Canadian immigration to obtain assistance about your particular circumstances.

    Please let us know if you have further questions.

    Sincerely,


    Your Settlement.Org team

    Disclaimer:
    This document does not contain legal advice. This document was prepared with the assistance of PBSC University of Toronto law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. If you require legal advice, please consult with a lawyer.
    4/12/2022
    Topic:
    Health Coverage under CUAET

    Moderator
    Moderator
    ANM wrote:
    Hello,

    I am in communication with a relative in Ukraine who is considering coming to Canada through the Canada-Ukraine Authorization for Emergency Travel. This relative has a child with special medical needs and would require health coverage upon arrival.


    I see on the settlement.org site that Ukrainians arriving through the CUAET are eligible for OHIP and drug benefits. However, when I spoke to Service Canada I was told that emergency authorization only permits travel to Canada, without designating the status under which you are here. Since people with visitor status don't appear to qualify for OHIP, I was wondering whether exceptions were specifically being made for CUAET, or whether applicants needed to request a special status while applying.


    Thank you!


    Hi there,

    Thank you for sharing your question.

    I spoke with an operator at Service Ontario, and you should be able to apply for OHIP with this status document. Under the remark and observations section or the conditions section of your status document, there will be a CUAET code they can use to grant coverage to folks who come to Canada through the CUAET pathway. I hope this information is helpful, if you have case-specific questions feel free to contact the Service Ontario INFOline directly at 1-800-664-8988.

    Please feel free to also follow up with us if you have any further questions.

    Sincerely,

    Your Settlement.Org team
    4/14/2022
    Topic:
    Am I eligible for English Language Assessment?

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us.

    You may find helpful information in the Settlement.Org article, Where can I get my English level evaluated?

    The government funds a number of different language programs which are free for eligible adults learners. To register in one of these English classes, you have to go to a language assessment centre to take a test in order to determine your level. It is free to take the test. You need to make an appointment before you go.


    Most government-funded programs use the Canadian Language Benchmarks (CLB) classification to describe your English language level in reading, writing, listening and speaking. Find an language assessment centre near you. You can also do a free online self-assessment of your CLB level in reading and listening. Your test results are for your information only - they are not official results.



    You may want to call your ESL class provider to see if they will accept an online self assessment. Regarding eligibility for a formal assessment, you may want to follow the links for the organizations listed under Ontario. They describe what their eligibility criteria looks like for people in the process of applying for permanent residence and with varying status.

    I hope this information is helpful, please follow up with us if you have any further questions.

    Sincerely,

    Your Settlement.Org team
    4/15/2022
    Topic:
    Looking for low cost housing (for women)

    Moderator
    Moderator
    Hello,

    Thank you for sharing your situation and question with us.

    You can find detailed information in our Settlement.Org Emergency and Short-Term Housing section:

    https://settlement.org/ontario/housing/#TERMHO

    You may also want to dial 211 on a phone and speak to an Information and Referral Specialist to see if they can provide some information regarding housing services and options in your area. 211 is a free, confidential service that is available 24 hours a day, 365 days a year. ere is a link to their live chat if you prefer to communicate online: https://211ontario.ca/chat/. Their live chat service is available Monday to Friday from 7am-9pm ET.

    We hope this information is helpful.

    Sincerely,
    Your Settlement.Org Team
    4/20/2022
    Topic:
    Parent application approved but no passport

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us. We hope that folks can also share their experiences with you, but it may be best that you contact IRCC directly for case-specific information about your application and next steps. Since contacting their web form has not worked, you can contact them at 1-888-242-2100 (In Canada Only). It helps to have your case number in hand, and call in the morning if lines are too busy in the afternnon/evening. We hope this information is helpful, if you have any additional questions, please feel free to post them here.


    Sincerely,


    Your Settlement.Org team
    4/20/2022
    Topic:
    PR Card Renewal- outside Canada

    Moderator
    Moderator
    Hello there,

    Thank you for sharing your question and situation with us.

    We spoke to a representative at IRCC who confirmed that you must be physically present in Canada to submit your application for PR renewal. The card will also need to be mailed to a Canadian address. Without an address in your name, you may instead wish to use a family address to mail your card.

    You may also find helpful information in the Settlement.Org article, What are the residency requirements for permanent residents (PRs)?. Here is an excerpt:
    As a permanent resident, you may travel outside Canada after you arrive. However, you must meet certain residency obligations to maintain your status as a permanent resident.
    To meet these residency obligations, you must be physically present in Canada for at least 730 days (2 years) in every 5-year period. The 5-year period is assessed on a rolling basis. Immigration, Refugees and Citizenship Canada (IRCC) will look back at your time in Canada over the previous 5 years.

    This means that you can spend a total of up to 3 years outside of Canada during a 5-year period. However, if you have been a permanent resident for less than 5 years and decide to leave the country for an extended period of time, it is up to you to prove to IRCC that you will be able to meet your residency requirements.


    It sounds like you have already met your residency requirement to maintain PR status. For information or advice specific to your situation, you may also want to submit a case-specific inquiry using IRCC’s web form.

    It may be best to consult a reputable and registered immigration consultant or an immigration lawyer familiar with immigration issues and family law for advice regarding your situation. To find a community legal clinic in your area, visit Services Near Me.

    For further reading, you may also find helpful information in the Settlement.Org articles, What are the residency requirements for permanent residents (PRs)?, Should I get help with my immigration application from an immigration consultant or lawyer? and Frequently Asked Questions about the Permanent Resident Card.

    We hope this information is helpful. If you have any additional questions, please feel free to post them here.

    Sincerely,


    Your Settlement.Org Team
    4/20/2022
    Topic:
    Stranded in Santo Domingo for 4 and a half months

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us.

    It is best that you contact a Lawyer or a reputable and registered Immigration Consultant who is familiar with Canadian immigration issues so that they can provide you with some advice specific to your situation. You may also wish to make a case-specific enquiry with IRCC by using their web form or by contacting your local visa office for an update on your PRTD application. We hope this information is helpful, please let us know if you need any further information.


    Sincerely,


    Your Settlement.Org team

    4/20/2022
    Topic:
    I Made a Huge Mistake Travelling

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us. If you're in Ontario and looking for accessible housing, we recommend that you connect with housing services near you. Community agencies that provide housing assistance services will be able to support you in finding suitable accommodation for the short-term and long-term.


    You may want to contact 211 and speak to a Community Resource Navigator, they may be able to refer you to services in your area. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online: https://211ontario.ca/chat/. Their live chat service is available Monday to Friday from 7am-9pm ET.

    With regards to accessing health services, part of meeting the OHIP eligibility criteria includes being physically present in Ontario for at least 153 days in any 12-month period. There are exceptions made for folks whose circumstances warrant an extended absence. You may want to contact the OHIP Info-Line at 1-807-475-1300 for more information.

    You may also find helpful information in the Settlement.Org articles, How can I look for rental housing? If you have any additional questions, please feel free to post them here.

    We hope this information is helpful.

    Sincerely,
    Your Settlement.Org Team
    4/30/2022
    Topic:
    Embassy Closure affecting Ukrainian Drivers

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question in

    It is best that you contact DriveTest directly for information specific to your situation. You can contact them by dialling 1-800-489-8450. This phone number should not be used for booking, cancelling, or rescheduling a road test. Live operators are available on Monday to Friday, from 8:30 a.m. to 5:00 p.m. After hours, please leave a message. You may also contact them using their contact form if you prefer to communicate online.


    I hope this information is helpful. If you have any additional questions, please feel free to post them here.


    Sincerely,


    Settlement.Org Team