Moderator

all messages by user

3/28/2016 Topic: Moving around Toronto and Mississauga Moderator	Hello Biniyam, Thank you for sharing your situation and question with us. Welcome to Toronto. You can find some helpful information regarding getting around Mississauga on the City of Mississauga Portal . This site has links to Mississauga's bus system, MiWay, that includes Schedules and a Trip Planner. In terms of getting around Toronto, you can also use the City of Toronto Portal - Toronto: Getting Here & Around section. Some also use sites like GoogleMaps to help them get around. We hope that others can share their suggestions for you. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/28/2016 Topic: Racoon Breaking into My Rental - Break Lease? Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be very concerned about this situation. We are sorry to hear that you have been dealing with this ongoing issue for 2 months already. According to the Community Legal Education Ontario (CLEO)- Maintenances and Repairs Guide , Cockroaches, mice, or other pests If you have a problem with cockroaches, bedbugs, mice, or other pests, your landlord must take steps to get rid of them and to stop them from getting in. We suggest that it is best if you contact the nearest Community Legal Clinic for some additional information and advice regarding your situation. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/28/2016 Topic: Short Visit to Canada - PR card Moderator	Hello Ahmed, Thank you for sharing your situation and question with us. We can appreciate that you would be interested in this type of information. We have had many of our users state and share that they have had friends or family who are residing at the Canadian address that they provided, forward their PR Cards on to them via a safe/secure method. Some have had it sent via courier or sent with a travelling family member. However, it is important to note that when you are outside Canada and you would like your friend or family member to send it or bring it to you, it is important that you are aware of the risks of it being misplaced or possibly seized. If you are unable to get your PR card and are outside Canada and need to return, you may need to apply for a Permanent Resident Travel Document (PRTD) from a Canadian visa office abroad. It is also important to note that there is also the risk your application for a Permanent Resident Travel Document (PRTD) application be denied. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/28/2016 Topic: Waiting for My Oath Ceremony Letter Moderator	Hello Bsandhu, Thank you for sharing your situation and question with us. We hope that others who have had a similar timeline and similar situation can share their experiences and timelines with you. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/29/2016 Topic: The Utility Bill Dilemma Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be concerned about this situation. Your User ID indicates that you are in Calgary. We suggest that it is best if you contact the nearest Community Legal Clinic for some information and advice regarding what your rights are in this situation. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/30/2016 Topic: I have not Received my Son's PR card yet Moderator	Hello, Thank you for updating us on this and for sharing these instructions with us. We are happy to hear that you successfully got through. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/30/2016 Topic: New to Canada and Looking for Study Opportunity Moderator	Hello TRM, Thank you for sharing your situation and question with us. You mentioned that you have not yet completed your Bachelors and are looking into transferring some of your educational credits. Before you start to study in Canada, you might need to have your educational documents evaluated. Each college and university has its own process for evaluating your previous education. You may be able to find some helpful information in our our Settlement.Org Where can I get my international credentials evaluated for education? article. You may also want to contact the College or University you are interested in attending directly to discuss your credentials. If you are interested in becoming a certified translator in Ontario, you can contact the Association of Translators and Interpreters of Ontario (ATIO) to see if you meet the qualifications. In terms of becoming an interpreter, there are several organizations that provide interpreter services for domestic violence court, hospitals and community based programs/settlement services. You can find some information on becoming an interpreter here: Multilingual Community Interpreter Services (MCIS)- Training & Testing The Schlifer Clinic - Become An Interpreter Seneca College - Language Interpreter Training Certificate I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
3/31/2016 Topic: PR (Former Refugee) Travel Document Moderator	Hello Tariq, Thank you for sharing your additional information. In terms of travelling to the UAE, you will have to find out what their entry requirements are. You may want to contact UAE Embassy directly. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/1/2016 Topic: Landing & Leaving - Jeopardize our Status? Moderator	Hello, Thank you for sharing your situation and question with us. Regarding your question, (b) Will my child still receive child care benefit even if I (the principal) live outside of Canada? You can find some detailed information on how to apply and what the requirements are in our Settlement.Org How do I apply for the CCTB? article. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/5/2016 Topic: Lost Letter - What can I do? Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be concerned about this. You can find some information on the Canada Post website. Here is an excerpt, Why hasn't my letter been delivered yet? If you are waiting for a letter to arrive, please be aware that standard delivery times vary depending on distance. Local mail typically takes 2 days, mail within the province requires 3 days, and mail sent nationally requires 5 days for delivery. The quality of our mail delivery is very important to us. We monitor our mail delivery regularly, and we are always working to improve our services and mail security. Please note that we can only investigate individual letters that have been assigned a tracking number. For regular mail, your feedback helps us learn where to improve our delivery system. Feedback will not receive a direct response. What you can do -You can track the letter online if it was sent using a trackable (bar-coded) service. -If you use epost, check your epost mailbox to see if the item was sent to you electronically. Do you still need help? If your letter is still not delivered, please use the form below to create a service ticket to report this problem and give us feedback. Although we cannot investigate individual letters, we can use this information to help improve our operations. Service tickets will not receive a direct response. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/6/2016 Topic: Can I sign a One-Year Lease and then Break it? Moderator	Hello, Thank you for sharing your situation and question with us. It is great that you are looking into this type of information before signing a lease. It is very important to be aware of what your rights and obligations are before you sign a lease. You can find some helpful information in our Settlement.Org How can I end my tenancy early? article. Generally, if you break the lease, you’re breaking a contract, and the landlord can hold you responsible for paying the rent until the end of your lease term. This could mean that if you, for example, want to break your lease for the last few months of your lease, you could end up on the hook the amount of the last few months of your lease or until the unit is re-rented. We strongly suggest that you contact the nearest Community Legal Clinic for some additional information and for some advice before you sign a lease. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/6/2016 Topic: Wait time - How long is too long? Moderator	Hello, Thank you for sharing your situation and questions with us. We can appreciate that you would be concerned about the timelines. Unfortunately, there is nothing that can be done in order to speed up the process. We hope that there are others with similar timelines who can post their suggestions and experiences for you here. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/6/2016 Topic: Did not receive full amount of CCTB Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be concerned about this. You may want to call the Canada Revenue Agency here: Phone: 1-800-387-1193 Our automated service is available 24 hours a day, 7 days a week. Telephone agents are available Monday to Friday (except holidays) from 9:00 a.m. to 5:00 p.m. (local time). I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/7/2016 Topic: How to Withdraw Wife's Application? Moderator	Hello, Thank you for sharing your situation and question with us. He may want to contact the Immigration, Refugees and Citizenship Canada (IRCC) Call Centre directly to find out what his options are. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org
4/7/2016 Topic: How can I Sponsor my Spouse? Moderator	Hello, Thank you for sharing your situation and question with us. You can find some detailed information regarding the sponsorship application process in our Settlement.Org How do I sponsor a spouse, common-law or conjugal partner, or dependent child living outside of Canada? article. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. ===== Anna Settlement.Org Content and Information/Referral Specialist, CIRS Settlement.Org