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2/28/2023
Topic:
What can I do if I disagree with my doctor?

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us. We appreciate your interest in this information. It is best to contact the Ministry of Health and Long-Term Care for information about OHIP coverage that is specific to your situation.

You can find some contact information here: https://www.ontario.ca/feedback/contact-us?id=8794&nid=72662

You can also call the ServiceOntario, INFOline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation: Monday to Friday, 8:30am - 5:00pm

We hope this information is helpful.


Sincerely,

Your Settlement.Org Team
2/28/2023
Topic:
Major repair & temporarily moving out

Moderator
Moderator
Hello There,

Thank you for sharing your situation and question with us. We can appreciate that you would be concerned about this situation.

In addition, you may wish to contact the nearest Community Legal Clinic for some advice regarding your situation. The Landlord and Tenant Board is also a good resource that can be reached at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board helps resolve disputes between residential landlords and tenants.

We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Sincerely,

Your Settlement.Org Team
2/28/2023
Topic:
Major repair & temporarily moving out

Moderator
Moderator
Hello There,

Thank you for sharing your situation and question with us. We can appreciate that you would be concerned about this situation.

In addition, you may wish to contact the nearest Community Legal Clinic for some advice regarding your situation. The Landlord and Tenant Board is also a good resource that can be reached at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board helps resolve disputes between residential landlords and tenants.

We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Sincerely,

Your Settlement.Org Team
3/9/2023
Topic:
Landing in Canada

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us.

You can land anywhere in Canada once you have your Certificate of Permanent Residence (CoPR) with some exception (e.g. as a provincial nominee) listed in this article.

Here is an excerpt about port of entry:
Typically, if you choose to enter the country via a city outside of the province you were selected to work, it is up to the customs officer whether you will be allowed to declare your permanent residence at that port of entry.
If you enter through a port of entry that isn’t listed on your CoPR document, you may experience unnecessary complications. Therefore, you may want to land in the city that is listed on your CoPR document.



When you come to Canada, as a permanent resident for the first time, you must show your Confirmation of Permanent Residence (CoPR) to an immigration officer at the port of entry. Without a connecting flight, your port of entry would be Montreal. Montreal is not far from Ottawa, so you may be interested in purchasing a bus or train ticket to Ottawa from Montreal. If a customs officer at the airport has questions about your intentions to live in Ottawa, you may want to bring documentation that supports that you have plans to reside there. Documentation about your transit plans, where you intend to live, where you have been applying for jobs, etc. may help you in making this clear.

We hope that this information is helpful and we recommend that you seek legal help from a lawyer or a licensed consultant familiar with Canadian immigration for advice on the matter.

I hope this information is helpful, please follow up if you have any further questions.

Sincerely,

Your Settlement.Org team
3/10/2023
Topic:
Processing time of PRTD on H&C ground

Moderator
Moderator
Hi there,


Thank you for sharing your situation and question with us.

It may be best for consult a reputable and registered immigration consultant or an immigration lawyer for advice regarding your situation. IRCC will take humanitarian and compassionate reasons into consideration, but this is up to IRCC. It may be helpful to note that processing time does not include the wait time before they receive the application, and starts once they receive a completed application. You may find it helpful to check processing times using the calculator on the IRCC website to see general wait time estimates for different applications. If you find yourself in a position where you need to travel and do not yet have your PR card, you may also find helpful information in the Settlement.Org article, I need to leave Canada but do not have my PR card yet. What should I do?


We hope this information is helpful. If you have any additional questions, please feel free to post them here.


Sincerely,


Your Settlement.Org Team
3/22/2023
Topic:
Spousal PR Sponsorship OHIP Eligibility

Moderator
Moderator
Hi there,

Congratulations and thank you for sharing your questions with us.


With regards to OHIP coverage, we called the ServiceOntario INFOline at 1(866)532-3161, and the operator let us know that during the application process for PR, IRCC will send a letter that states it has been determined you have met the eligibility requirements for Permanent Residence. Once you have this confirmation letter, this can be shared with ServiceOntario as proof of approval-in-principle. It may be a good idea to also call the InfoLine to confirm this information, and share case-specific details to determine your eligibility for OHIP. You may also find helpful information in our Reproductive Health and Low-Cost Healthcare article sections.

We hope this information is helpful. If you have any follow-up questions, please feel free to post them here.

Sincerely,

Your Settlement.Org team
3/22/2023
Topic:
Recording Webinar Certified English Teacher

Moderator
Moderator
Hi there,

Thank you for reaching out to Settlement.Org, we appreciate your interest in this information. If you are looking for content from the Achev Webinar: How to Become an Ontario Certified English Language Teacher (OCELT), you may want to contact the organizers directly. You can contact the organizers of this webinar at 647-394-6123 or by e-mail at [email protected] or through their website's contact form.


I hope this information is helpful, please follow up with us if you have any further questions.


Sincerely,


Your Settlement.Org team
3/24/2023
Topic:
Apply for PR card for baby born outside Canada

Moderator
Moderator
Hello,

Thank you for sharing your question with us.

It is important to consider Mexican surrogacy laws. While surrogacy is legal in Mexico as of 2021, not every state in Mexico has implemented the court’s order yet.

Therefore, you must consider the surrogacy laws in the state you are intending to engage a surrogate in. You should also inquire as to whether the state allows for a “pre-birth parentage order” which allows birth certificates to include the names of the intended parent(s).

International surrogacy in Mexico generally requires that one genetic parent be a citizen of the baby’s intended country of residency. This can hold a few different implications for those seeking surrogacy options in Mexico:

  • One of the genetically linked parents must hold a Canadian citizenship.
  • A DNA test will likely be performed on the newborn post-birth to prove paternity.
  • Intended parents who use both an egg and sperm donor (therefore having no genetic relationship to the baby) may be unable to apply for the baby’s citizenship to return home.

  • If the baby receives Mexican citizenship and holds a valid Mexican passport, then they would be eligible to travel to Canada with an Electronic Travel Authorization (eTA) and would not require a temporary resident visa or a temporary resident permit (see below). eTAs are valid for 5 years however, as a visitor, your baby will initially be admitted for 6 months. You can ask the officer to issue the baby a visitor record valid for 1 year or, you can enter for 6 months and then after 4-5months, file an online application to extend the baby’s stay in Canada as a visitor while you wait for the sponsorship application to be processed. While the application is pending, the baby will be in maintained status.

    As a permanent resident, you can apply to sponsor your dependent child for Canadian permanent resident status. This can be done online (from outside or within Canada) however the processing times are lengthy.

    More information can be found here: https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada/family-sponsorship/spouse-partner-children/apply.html.

    To facilitate travel, if the baby does not receive Mexican citizenship but instead Chinese (or another visa required) citizenship, you can submit the sponsorship application and apply for a Temporary Resident Visa concurrently so that you can travel to Canada with your new baby.

    It is unlikely that a child would be approved for a temporary visitor visa as they do not have a temporary intention to remain in Canada and therefore, it is possible that you will instead be asked to apply for a Temporary Resident Permit concurrently.

    If eligible for sponsorship, you as the sponsor must be able to prove your ability to support the child financially. Also, sponsoring a child born through surrogacy will generally require proof of legally recognized parental rights.

    If you are eligible to apply for Canadian Citizenship, and can receive Citizenship before your baby is born, it will likely speed up the process of obtaining the necessary documents to bring your new baby back to Canada.

    To be eligible to become a Canadian citizen, you must:
    • be a permanent resident
    • have lived in Canada for 3 out of the last 5 years
    • have filed your taxes, if you need to
    • pass a citizenship test
    • prove your language skills

    This would support obtaining the necessary documents for your baby as a minor born outside Canada to a Canadian parent is a citizen by birth if the minor is in the first generation born outside Canada, and the Canadian parent:

    • was born in Canada; or
    • became a Canadian citizen by immigrating to Canada (becoming a permanent resident) and being granted citizenship (also known as naturalization).

    The interpretation of “parent” for applications of citizenship by descent has been expanded to include non-biological legal parents at birth and biological parents. Parents who have been recognized as their child’s legal parent at birth by way of the original birth certificate or relevant birth records (surrogacy contracts, court orders, hospital records, etc.) are eligible to pass down Canadian citizenship with or without a genetic or gestational link to their children.

    More information on submitting an application for a minor child of a Canadian Citizen can be found here: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/guide-0003-application-canadian-citizenship-minors-under-18-years.html.

    We hope that the information we provided was helpful to you. Please let us know if you have any further questions.

    Sincerely,
    Your Settlement.Org team

    Disclaimer:
    This document does not contain legal advice. This document was prepared with the assistance of PBSC University of Western Ontario law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. If you require legal advice, please consult with a lawyer.
    3/24/2023
    Topic:
    Apply for PR card for baby born outside Canada

    Moderator
    Moderator
    Hello,

    Thank you for sharing your question with us.

    It is important to consider Mexican surrogacy laws. While surrogacy is legal in Mexico as of 2021, not every state in Mexico has implemented the court’s order yet.

    Therefore, you must consider the surrogacy laws in the state you are intending to engage a surrogate in. You should also inquire as to whether the state allows for a “pre-birth parentage order” which allows birth certificates to include the names of the intended parent(s).

    International surrogacy in Mexico generally requires that one genetic parent be a citizen of the baby’s intended country of residency. This can hold a few different implications for those seeking surrogacy options in Mexico:

  • One of the genetically linked parents must hold a Canadian citizenship.
  • A DNA test will likely be performed on the newborn post-birth to prove paternity.
  • Intended parents who use both an egg and sperm donor (therefore having no genetic relationship to the baby) may be unable to apply for the baby’s citizenship to return home.

  • If the baby receives Mexican citizenship and holds a valid Mexican passport, then they would be eligible to travel to Canada with an Electronic Travel Authorization (eTA) and would not require a temporary resident visa or a temporary resident permit (see below). eTAs are valid for 5 years however, as a visitor, your baby will initially be admitted for 6 months. You can ask the officer to issue the baby a visitor record valid for 1 year or, you can enter for 6 months and then after 4-5months, file an online application to extend the baby’s stay in Canada as a visitor while you wait for the sponsorship application to be processed. While the application is pending, the baby will be in maintained status.

    As a permanent resident, you can apply to sponsor your dependent child for Canadian permanent resident status. This can be done online (from outside or within Canada) however the processing times are lengthy.

    More information can be found here: https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada/family-sponsorship/spouse-partner-children/apply.html.

    To facilitate travel, if the baby does not receive Mexican citizenship but instead Chinese (or another visa required) citizenship, you can submit the sponsorship application and apply for a Temporary Resident Visa concurrently so that you can travel to Canada with your new baby.

    It is unlikely that a child would be approved for a temporary visitor visa as they do not have a temporary intention to remain in Canada and therefore, it is possible that you will instead be asked to apply for a Temporary Resident Permit concurrently.

    If eligible for sponsorship, you as the sponsor must be able to prove your ability to support the child financially. Also, sponsoring a child born through surrogacy will generally require proof of legally recognized parental rights.

    If you are eligible to apply for Canadian Citizenship, and can receive Citizenship before your baby is born, it will likely speed up the process of obtaining the necessary documents to bring your new baby back to Canada.

    To be eligible to become a Canadian citizen, you must:
    • be a permanent resident
    • have lived in Canada for 3 out of the last 5 years
    • have filed your taxes, if you need to
    • pass a citizenship test
    • prove your language skills

    This would support obtaining the necessary documents for your baby as a minor born outside Canada to a Canadian parent is a citizen by birth if the minor is in the first generation born outside Canada, and the Canadian parent:

    • was born in Canada; or
    • became a Canadian citizen by immigrating to Canada (becoming a permanent resident) and being granted citizenship (also known as naturalization).

    The interpretation of “parent” for applications of citizenship by descent has been expanded to include non-biological legal parents at birth and biological parents. Parents who have been recognized as their child’s legal parent at birth by way of the original birth certificate or relevant birth records (surrogacy contracts, court orders, hospital records, etc.) are eligible to pass down Canadian citizenship with or without a genetic or gestational link to their children.

    More information on submitting an application for a minor child of a Canadian Citizen can be found here: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/guide-0003-application-canadian-citizenship-minors-under-18-years.html.

    We hope that the information we provided was helpful to you. Please let us know if you have any further questions.

    Sincerely,
    Your Settlement.Org team

    Disclaimer:
    This document does not contain legal advice. This document was prepared with the assistance of PBSC University of Western Ontario law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. If you require legal advice, please consult with a lawyer.
    3/24/2023
    Topic:
    Landing Process

    Moderator
    Moderator
    Kader wrote:
    Hello


    I am writing to seek advice for my immigration matter. I am an Algerian citizen who came to Switzerland illegally in December 2013 and stayed there illegally after cancelling my refugee claim. In March 2017, I met my Canadian wife in Germany during my visit to my brother. After my decision to return to Algeria in January 2020, my wife and I celebrated our Wedding in Algeria in February of the same year.

    I applied for Outland sponsor sponsorship in March 2021 without an official marriage certificate due to the COVID-19 barrier. I had an interview with the Canadian embassy in Algeria on June 15, 2021, where the immigration officer mentioned that they believed in our relationship, but had concerns due to my immigration history in Europe. On June 20, 2021, my application was rejected for two reasons: the marriage not being official in both countries and doubts about the genuineness of our relationship.

    I then hired a lawyer and applied again online on December 9, 2021, with the official marriage certificate that we received on September 9, 2021. My application was received by IRCC on June 10, 2022, and since then, I have completed my biometrics, medical exam, and background verification. I also had a new born baby in Canada on June 3, 2022.

    However, I have not received any updates on my application status and my eligibility has not started yet, as of today, February 15, 2023. I have contacted my lawyer, but have not received any response. I have also reached out to a Canadian MP, and while IRCC received my enquiry on November 18, 2022, I still have not received any response.

    I am writing to you to seek your advice on how to proceed with my immigration matter. I would appreciate any guidance or recommendations that you could provide to me. Thank you for taking the time to read my message.

    details:
    - first outland sponsor sponsorship Application (paper) March 2021
    - I sumbited additional documents regarding my status in swizerland June 2021
    - I did interview in the Canadian embasy June 15,2021
    - rejection letter June 20, 2021
    - I applied for the second time online throuh a lawyer December 9,2021
    - New born baby in Canada on June 03,2022
    - IRCC recieved my application on June 10,2022
    - Biometrics has been completed on Semptember 2022
    - Contacted Canadian MP Semptember 2022
    - IRCC recieved my enquiry November 18 and 23 2022
    - Medical exam has been completed on October 14, 2022
    - Background verivication has been completed on December 10,2022
    - Eligibility not started yet Februry 15, 2023
    - I didnt get any answers for my Emails and Whatsupp message from my lawyer since Februry 01,2023

    thank you


    Hi there,

    Thank you for your question.

    After checking IRCC’s processing time calculator it appears that outland sponsorship applications are taking an estimated 16 months to process. April 9th, 2023 is approximately 16 months from December 9th, 2021, so there is still more time to receive an update. That said, even if the 16 months pass, it is important to note that 80% of applications are processed within this time, while some cases take longer. Given your European travel history, it is likely that your application will take longer to be processed.

    After receiving an acknowledgement of receipt from IRCC, which you did on June 10th, 2022, IRCC will first assess the sponsor’s eligibility, and then your own. Each step takes several months. Not hearing back yet should thus not discourage you.

    It could also be the case that there are updates, but your lawyer is receiving them instead of you: your acknowledgment of receipt letter has an application number on it which is used to track progress or to provide updates through here. If your lawyer is registered as your representative, it may be that they linked your application to their portal account, which is common practice. Doing this makes the representative [your lawyer] receive your updates. Should this be your scenario, and you wish to receive updates directly, you can open your own account. Your file will then be removed from the lawyer’s portal. You can do this without contacting your lawyer. This being said, it is most likely that your lawyer is not receiving any updates as there has been no progress on your application.

    The way to remove a representative is to
  • Complete a use of a representative form; and
  • Send it to IRCC electronically through this Web form


  • Another option is to call IRCC to check on the status of your application via 1-888-242-2100. You will need to have the application number readily available (which, again, is on the acknowledgement of receipt letter).

    Generally speaking, you cannot submit a follow-up to IRCC until the processing delays have elapsed. Therefore, you must wait until after mid-April 2023 before taking action. If IRCC does not respond to follow-ups after the processing delays have elapsed, you can file an application for leave and judicial review at the Federal Court of Canada and request a writ of Mandamus which will require IRCC to make a decision on your application within a certain period of time.

    With respect to reaching out to an MP, you, or your Canadian spouse, need to make an appointment with the constituency office for the MP in the area in which you or they live (it may be limited to email communication depending on the riding). As it seems that you are not currently in Canada, then this avenue is of no assistance unless your wife speaks on your behalf. If your wife is able to make this request on your behalf, then an MP can provide an update on your case directly to her. Typically, the IRCC office gets back to MPs within a week or a few weeks depending on the type of application, with an updated status. If the MP you reached out to is not from the area you or your spouse lives in, that may be a reason for why you have not received a response. It may also be the case that you have not received a response because the application has not passed the standard processing time (16 months). Contacting an MP should be reserved for those instances when the application has been pending for longer than the posted processing time.



    We hope that the information we provided was helpful to you. Please let us know if you have any further questions.

    Sincerely,
    Your Settlement.Org team

    Disclaimer:
    This document does not contain legal advice. This document was prepared with the assistance of PBSC University of Western Ontario law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. If you require legal advice, please consult with a lawyer.
    3/31/2023
    Topic:
    Declaring Funds

    Moderator
    Moderator
    Hello there,

    Thank you for your questions about taxation, declaring funds, and financial arrangements for recent immigrants!

    One good way to transfer your pension savings into Canada is to have your original bank in your home country electronically transfer the funds to a new Canadian bank account bit by bit. This method allows you to gradually access your savings in Canada without running into issues with daily limits on e-transfers. After that, it is highly advisable that you contact an accountant, a free tax clinic, or a community agency with tax-related services, to determine the taxation on your pension savings accurately. They can also advise you about what taxes you might need to declare in the April of the year after you enter the country. Taxation is a very complex process, especially when it involves foreign assets, so it’s always best to seek professional help to avoid any errors.

    The taxes you pay in Canada depend on your tax residency status. Please note that “residency” for tax purposes is not the same as immigration status- some people who live only temporarily in Canada including foreign students or seasonal workers are considered “residents” who have to pay certain kinds of tax! Residents of Canada for tax purposes are people who have established significant residential ties in the country. It’s possible to establish these ties on the day of arrival in Canada, or later on. Residential ties include having a home in Canada, bringing a spouse/common-law partner or children to Canada, or owning substantial personal property in Canada such as a car. Other factors that might contribute to status as a Canadian resident for tax purposes include opening a Canadian bank account, earning a Canadian drivers’ licence, or membership in a Canadian social organisation (recreational or religious). More detailed information about tax residency qualifications can be found here. If you are unsure about your tax residency status once you arrive, you can ask the Canadian Revenue Agency (CRA) to tell you your tax status. This involves filling out and submitting an NR74 Determination of Residency Status (entering Canada) form.
    As you correctly noted, if you plan to bring into Canada financial assets (including stocks, bonds, or bank drafts) with values greater than $10,000 Canadian dollars, it is very important to declare the exact amount of each asset. Failure to declare the amount accurately, or forgetting to declare something could lead to seizure of the asset and financial penalties ranging from $250 to $5000 Canadian dollars. We do not recommend bringing cash into the country in amounts greater than $10,000 CAD.

    Whether you have to report money left in your bank back at home may depend on how much you have, how it is stored, and when/how you choose to transfer it to Canada, so we strongly advise that you seek assistance from a qualified accountant, advisor, or clinic to thoroughly explore your financial options. You should be aware that most foreign property worth more than $100,000 Canadian dollars (including international real estate, cash in a foreign bank account, or shares in an overseas company) will need to be reported annually through a T1135 Foreign Income Verification Form, with some exemptions. Please seek personalised assistance from a financial professional to determine how your foreign assets will be taxed once you reach Canada, what you need to report and what tax benefits you qualify for.
    We hope that the information we provided was helpful to you. Please let us know if you have any further questions.

    Sincerely,

    Your Settlement.Org team

    Disclaimer:
    This document does not contain legal advice. This document was prepared with the assistance of PBSC University of Toronto law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. If you require legal advice, please consult with a lawyer.
    3/31/2023
    Topic:
    Application for PRTD- Do we need photos

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us, we appreciate your interest in this information.

    According to IRCC's document checklist for PRTD, you will only need to include photos for your PRTD application if you are also applying for a PR card for the first time or for a renewal. We hope this information is helpful. You may also wish to consult a reputable and registered immigration consultant or an immigration lawyer about this situation. We hope this information is helpful, if you have any additional questions, please feel free to post them here.


    Sincerely,

    Your Settlement.Org Team
    3/31/2023
    Topic:
    Seek Advice for Immigration Matter

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation here, we appreciate your interest in this information and want to share a response to your question crafted by PBSC UofT law student volunteers in this thread:
    After checking IRCC’s processing time calculator it appears that outland sponsorship applications are taking an estimated 16 months to process. April 9th, 2023 is approximately 16 months from December 9th, 2021, so there is still more time to receive an update. That said, even if the 16 months pass, it is important to note that 80% of applications are processed within this time, while some cases take longer. Given your European travel history, it is likely that your application will take longer to be processed.

    After receiving an acknowledgement of receipt from IRCC, which you did on June 10th, 2022, IRCC will first assess the sponsor’s eligibility, and then your own. Each step takes several months. Not hearing back yet should thus not discourage you.

    It could also be the case that there are updates, but your lawyer is receiving them instead of you: your acknowledgment of receipt letter has an application number on it which is used to track progress or to provide updates through here. If your lawyer is registered as your representative, it may be that they linked your application to their portal account, which is common practice. Doing this makes the representative [your lawyer] receive your updates. Should this be your scenario, and you wish to receive updates directly, you can open your own account. Your file will then be removed from the lawyer’s portal. You can do this without contacting your lawyer. This being said, it is most likely that your lawyer is not receiving any updates as there has been no progress on your application.

    The way to remove a representative is to
  • Complete a use of a representative form; and
  • Send it to IRCC electronically through this Web form


  • Another option is to call IRCC to check on the status of your application via 1-888-242-2100. You will need to have the application number readily available (which, again, is on the acknowledgement of receipt letter).

    Generally speaking, you cannot submit a follow-up to IRCC until the processing delays have elapsed. Therefore, you must wait until after mid-April 2023 before taking action. If IRCC does not respond to follow-ups after the processing delays have elapsed, you can file an application for leave and judicial review at the Federal Court of Canada and request a writ of Mandamus which will require IRCC to make a decision on your application within a certain period of time.

    With respect to reaching out to an MP, you, or your Canadian spouse, need to make an appointment with the constituency office for the MP in the area in which you or they live (it may be limited to email communication depending on the riding). As it seems that you are not currently in Canada, then this avenue is of no assistance unless your wife speaks on your behalf. If your wife is able to make this request on your behalf, then an MP can provide an update on your case directly to her. Typically, the IRCC office gets back to MPs within a week or a few weeks depending on the type of application, with an updated status. If the MP you reached out to is not from the area you or your spouse lives in, that may be a reason for why you have not received a response. It may also be the case that you have not received a response because the application has not passed the standard processing time (16 months). Contacting an MP should be reserved for those instances when the application has been pending for longer than the posted processing time.



    We hope that the information we provided was helpful to you. Please let us know if you have any further questions.

    Sincerely,
    Your Settlement.Org team

    Disclaimer:
    This document does not contain legal advice. This document was prepared with the assistance of PBSC University of Western Ontario law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. If you require legal advice, please consult with a lawyer.
    3/31/2023
    Topic:
    Tenant gave false information

    Moderator
    Moderator
    Hi there,



    Thank you for sharing your question and situation with us.

    You may want to contact the Landlord and Tenant Board at 1(888)332-3234 for advice regarding your situation. The advice you receive may vary depending on the context of your living situation (roommates, landlord/tenant, etc.). You may also want to contact the nearest Community Legal Clinic for some advice regarding your situation. You can find the nearest one by using this tool here. Steps to Justice also has a compiled list of programs and services in housing law that may be helpful.


    If you have any additional questions, please feel free to post them here.

    We hope this information is helpful.

    Sincerely,


    Your Settlement.Org Team
    3/31/2023
    Topic:
    Appliance Repair

    Moderator
    Moderator
    Hi there,

    Thank you for reaching out to us about this situation, we appreciate your interest in this information.

    According to StepstoJustice:

    It is your landlord's job to repair and maintain your home. Your landlord must fix or replace anything that is in bad condition or does not work properly.

    This includes things that came with your place, such as appliances like a fridge or stove. It also includes common areas, like parking lots, elevators, and hallways.

    It doesn't matter if your lease or rental agreement says something different. It doesn't matter if you knew about the problem when you agreed to rent the place. The law says your landlord is responsible.

    It is best that you contact a community legal clinic for some advice regarding your situation. You may also wish to call the Landlord and Tenant Board at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board resolves disputes between residential landlords and tenants.

    It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service.

    Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.


    We hope this information is helpful.

    Sincerely,

    Your Settlement.Org team