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9/15/2023
Topic:
Remote work & work permit

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us.

It may be best for you to consult a reputable and registered immigration consultant or an immigration lawyer for advice specific to your situation. You may find helpful information on how to find a reputable and registered lawyer or immigration consultant in the Settlement.Org articles, How do I find a lawyer? and What other kinds of legal help can I get?.

It may also help to connect with a community resource navigator at 211 to narrow your search.

211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.


We hope this referral is helpful. Please follow up with us if you have any further questions.


Sincerely,


Your Settlement.Org team
9/15/2023
Topic:
New PR Card

Moderator
Moderator
Hi there,

Thank you for sharing your situation and question with us.

Wait times for processing applications may be longer than usual. For updates related to your specific case, it is best to get information from the source and contact IRCC using their web form. I'm sorry that this has not been very helpful, but it may be helpful to note that processing times as outlined using the calculator on the IRCC website does not include the wait time before they receive the application, and only starts once IRCC has received a completed application.


If you find yourself in a position where you need to travel and do not yet have your PR card, you may also find helpful information in the Settlement.Org article, I need to leave Canada but do not have my PR card yet. What should I do?

We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Sincerely,


Your Settlement.Org Team
9/18/2023
Topic:
Prohibiting the use of laptops in LINC courses

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us.

If your request for accommodation has been declined by your teacher, you may want to connect with the administration team of your LINC provider to see if they can help remediate that.

According to the Ontario Human Rights Commission,
Section 1 of the Code guarantees the right to equal treatment in services, without discrimination on the ground of disability. Education, in its broadest sense, is a “service” within the meaning of the Code. [...] Once a disability-related need has been identified, or where a prima facie case of discrimination has been established, education providers have a duty to accommodate the needs of students with disabilities to allow them to access educational services equally, unless to do so would cause undue hardship.


The OHRC also has an article that may be helpful, I think my human rights have been violated. What should I do? Here's an excerpt,
If you need human rights legal advice or help filing an application with the Human Rights Tribunal of Ontario, contact the Ontario Human Rights Legal Support Centre at: 416-597-4900 or 1-866-625-5179 and speak with a Human Rights Advisor.

To file an application directly with the Human Rights Tribunal of Ontario, visit their website and follow the instructions for How to file an application.

We (The Ontario Human Rights Commission) have many progressive human rights policies that may support your application before the Human Rights Tribunal. If you want the Tribunal to consider our policy position, you have to let them know. The Tribunal is not required to refer to our policies unless they have been asked.


We hope this information is helpful, please follow up with us if you have any further questions.

Sincerely,


Your Settlement.Org team

9/18/2023
Topic:
Initial PR card

Moderator
Moderator
Hi there,

Thank you for sharing your situation and question with us, if the family who received the package returned it to Canada Post with the information that it was sent to the wrong address, they will either re-deliver the package to the correct address or return to sender. In either scenario, you will want to contact IRCC by phone or using their web form for advice on how to proceed.

In the meantime, if you find yourself in a position where you need to travel and do not yet have your PR card, you may also find helpful information in the Settlement.Org article, I need to leave Canada but do not have my PR card yet. What should I do?

We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Sincerely,


Your Settlement.Org Team
9/18/2023
Topic:
Address History (Inside and Outside Canada)

Moderator
Moderator
Hello,

Thank you for sharing your situation and question with us.

We appreciate that you would be interested in getting information specific to this application process. We have previously received a similar question and the response may be helpful to you. Here's an excerpt from the Address History And Travel History - PR Card Discussion Thread:
From the information we have received previously from some CIC representatives, you only have to include the time you spent outside Canada on each exit. You can include the country you entered and the time you spent outside Canada. So it applies to each time you exited Canada.

If for example, you entered several countries during the same absence outside Canada, you do not have to list all. Just the time you spent outside Canada during that period.


Regarding your address history, from the information we have previously received from a CIC representative, you have to include this address in your Canadian address in your "address history" and any new addresses, only if your address in Canada officially changed. They stated previously that the information regarding your addresses outside Canada will likely be documented in your "Travel History" section.


We also suggest that you contact the the Immigration, Refugees and Citizenship Canada (IRCC) Call Centre directly to confirm this information and for additional advice regarding this application process.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

Sincerely,


Your Settlement.Org team
9/21/2023
Topic:
PR wants to sponsor my Half-brother (minor)

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us.


We have answered a similar question in the past on sponsoring a sibling for someone who is a citizen, but as a permanent resident, you could also potentially sponsor your brother. Here is an excerpt from the discussion forum thread (on page 2) below:


As a Canadian citizen, you could potentially sponsor your sister in exceptional circumstances. You can choose any one relative of any age to sponsor if you do not have a spouse, common-law partner, conjugal partner, child, parent or grandparent, or orphaned sibling, nephew/niece or child who is either a Canadian citizen or a permanent resident, or who is a foreigner that can be sponsored. For example, if you are married you cannot sponsor your sister to immigrate. The system is designed to favour persons who do not have relations in Canada and have no possibility to sponsor immediate family.
Additionally, you must also be at least 18 years of age and you must be able to agree in writing to give financial support to your sister and her daughter beginning from when they first become permanent residents for up to 20 years afterwards. This means that you will have to meet the following criteria:


- be able to support your relative financially when they arrive
- be able to meet basic needs for yourself and your relative, such as:
  • food
  • shelter
  • clothing

- be able to make sure that your relative doesn’t need social assistance


Please note that your niece could be included on your sister’s application as a dependent so long as she is under 22 years old and does not have a spouse or partner.
If you are able to fulfill the above listed criteria, the Immigration, Refugees, and Citizenship Canada (IRCC) site provides step-by-step information regarding the application process and the forms that need to be signed on their page Sponsor a Member of the Family Class.
Please also note that the upfront fee that you will have to pay to sponsor your sister will be $1,050, if she is 22 years or older, or $650, if she is under 22 years old. The additional cost of including your niece as a dependent child on the application will be an extra $150.
Finally, it should be mentioned that although the IRCC is still accepting citizenship, sponsorship, and permanent resident applications, COVID-19 is affecting the review process and making it so that they are unable to estimate processing times at the moment.
We hope that you find this information helpful. Please let us know if you have any further questions.
Sincerely,

Your Settlement.Org Team
This response was prepared with the assistance of PBSC law student volunteers. PBSC volunteers are not lawyers and they are not authorized to provide legal advice. This document contains general discussion of certain legal and related issues only. This response does not contain legal advice. If you require legal advice, please consult with a lawyer.



It may be best to consult with an immigration lawyer You may want to contact a Lawyer or a reputable, registered Immigration Consultant who is familiar with Canadian immigration issues for some advice and assistance with this process. Steps to Justice also has a compiled list of free to low-cost programs and services in immigration law which may be helpful.

For assistance finding a lawyer, you may want to contact 211 and speak to a Community Resource Navigator. They may be able to refer you to community legal services in your area. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.

We hope this information is helpful. If you have any additional questions, please feel free to post them here. Take care, and let us know if you are looking for more information and/or support.


Sincerely,

Your Settlement.Org Team
9/21/2023
Topic:
Prohibiting the use of laptops in LINC courses

Moderator
Moderator
Hi there,

Thank you for sharing your question with us, if you have any further questions - please feel free to share them with the discussion forum community, we hope you found that information helpful and wish you all the best with this advocacy effort.

Sincerely,

Your Settlement.Org team
9/21/2023
Topic:
Travelling with PR Card expiring in 3 months

Moderator
Moderator
Hi there,

Thank you for sharing your situation and question with us.



You can use a valid PR card before its expiry as a travel document, but if you find yourself in a position where you need to travel after your PR card has expired, you may find helpful information on what to do in that scenario in the Settlement.Org article, I need to leave Canada but do not have my PR card yet. What should I do?

It may also be a worthwhile idea to look into PR card renewal in the meantime. For planning purposes, it may also be useful to note that processing time does not include the wait time before they receive the application, and starts once they receive a completed application. You may find it helpful to check processing times using the calculator on the IRCC website. You may also wish to contact IRCC directly for information related to your specific case, you can find contact information for IRCC here.
We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Sincerely,


Your Settlement.Org Team
9/21/2023
Topic:
Can I Choose Which College to Attend? Study Permit

Moderator
Moderator
Hello There,

Thank you for sharing your situation and question with us.

According to the Immigration, Refugee and Citizenship Canada (IRCC) website:


Most refugee claimants have no legal status in Canada, but are allowed to remain in the country while waiting for the determination of their claim. They are usually subject to an unenforceable removal order. They cannot take advantage of the exemption from the requirement for a study permit in the case of a short-term course or program of study [R188(1)(c)], since the course or program of study in such cases would need to be completed within the period of authorized stay - which is non-existent for them.


However, pursuant to R215(1)(d) and R215(2)(d), they and their family members may apply for a study permit after entering Canada if they are subject to an unenforceable removal order. In order to do so, they must meet the requirements of R216(1), which is usually possible by virtue of R216(2).


Persons making a claim for refugee protection in Canada with an existing temporary resident status do not lose their existing status. These persons may therefore attend a short-term course of study without a permit so long as they complete the course within the period of their authorized stay.


Their existing status may allow for an in-Canada study permit application if, for example, they hold a work permit [R215(1)(c)]. If they lose their temporary resident status (see A47 for loss of temporary resident status), they may apply for a study permit.


Persons making a claim for refugee protection are exempt from the requirement to provide biometric information when applying in Canada for a study permit.


Minor children do not require a study permit to attend kindergarten, elementary or secondary school. (A30 (2))



You may also find helpful information in the Settlement.Org section for Financial Assistance for Post-Secondary Education to help you finance your education if you are looking at post-secondary education. While your claim is being processed, it is being determined whether or not you fall under the category of “convention refugee” or “protected person.” Once you have a letter of determination, you will be eligible for programs designated to protected people. In the meantime, you still have options for financing a post-secondary education. Here is an excerpt from NewYouth.ca’s article Can I apply for OSAP as a refugee?:
If you are a refugee claimant, you should refer to the scholarships listed below and also visit the financial aid office of your institution. An advisor from this office can help direct you to different funding options, such as scholarships and bursaries within the institution which you may be eligible for.
It may be best to consult with a Lawyer or a reputable, registered Immigration Consultant who is familiar with Canadian immigration issues for some advice and assistance with this process. Steps to Justice also has a compiled list of free to low-cost programs and services in immigration law which may be helpful.

For assistance finding a lawyer, you may want to contact 211 and speak to a Community Resource Navigator. They may be able to refer you to community legal services in your area. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.

We hope this information is helpful. If you have any additional questions, please feel free to post them here. Take care, and let us know if you are looking for more information and/or support.


Sincerely,

Your Settlement.Org Team
9/27/2023
Topic:
Cardiac sonography prerequisites

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us.

The answer to your question may vary between programs/schools. Different educational institutions will have different criteria for what courses count as "health related", so it may be best to e-mail the admissions office (or the course department's office) at the schools your interested in with a list of courses that you plan to take. Be sure to include course codes, titles and course descriptions (if available) and ask if those courses would meet their pre-requisite requirement as a health related course.

We hope this information is helpful. Please follow up with us if you have any further questions.

Sincerely,

Your Settlement.Org team
9/27/2023
Topic:
Ccb complications

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us.

You may find helpful information on next steps you can take in the StepstoJustice articles, I have a problem with my child tax benefits. Where can I get help? and Can I appeal a decision about child tax benefits?, here's an excerpt:


After you apply for the Canada child benefit (CCB), the Canada Revenue Agency (CRA) sends you a notice within 80 days. This notice tells you:
  • if you're eligible to get the CCB
  • how much CCB money you'll get
  • how they decided on the amount
You might disagree with a decision that the CRA makes when you apply or while you're getting the CCB. For example, you might disagree with a decision about:
  • whether you're eligible to get the CCB
  • how much CCB money you'll get
  • how the CRA decided on the amount
  • whether you owe money because the CRA paid you too much
If you disagree with the decision that the CRA makes, sometimes you can fix the problem by talking to the tax centre that handled your income tax return. See Step 1.
If you can't fix the problem by talking to the tax centre, the next step might be to “file an objection”. See Step 2.
When you agree that you owe money
You might agree that you owe the CRA money but have no way to pay it. If this happens, talk to a community legal clinic. There may be something that you can do.

Sometimes this happens because CRA paid you money by mistake. But even if that's the reason, they'll ask you to pay it back.


Getting help
If you disagree with a decision by the CRA, it's a good idea to get legal help.



It may be best to consult with a Lawyer who is familiar with Canadian immigration issues and Canadian Tax law for some advice and assistance with this process. Steps to Justice also has a compiled list of free to low-cost programs and services in immigration law and a list of legal services related to the CCB.

We hope this information is helpful. Please follow up with us if you have any further questions.

Sincerely,

Your Settlement.Org team
9/27/2023
Topic:
Oral surgeon - OHIP

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us, we appreciate your interest in this information.

You may find helpful information in the Settlement.Org article, does OHIP cover dental services?
OHIP may cover some dental surgery if it is at a hospital. Some dental surgeries need to be performed in a hospital because they are complex or you have a medical condition that needs monitoring during the procedure.
Dental care under OHIP is limited to oral surgery performed in a hospital and limited situations such as:
  • fracture repair after an accident
  • tumour or cyst removal
  • surgeries correcting congenital issues
  • medically necessary tooth removal (prior approval by OHIP is required)
Many employers and unions offer dental plans as part of a benefits package, but you can also buy an individual or family plan on your own. Dental plans help to pay for dental procedures such as cleaning teeth and gums, x-rays, filling cavities and removing wisdom teeth.


According to the Ontario Society of Oral and Maxillofacial Surgeons,
Oral & Maxillofacial Surgeons of Ontario will sometimes admit patients to hospital where services are covered by OHIP. Which services are they?

The Ministry of Health & Long Term Care of Ontario publishes a list of services that are covered under OHIP approximately every 10 years. In general, where an illness or disorder is being surgically corrected, and it would not normally be provided in an out-patient facility, and it would require an overnight stay in hospital then it is covered by OHIP. For instance, large tumors of the face, facial reconstruction, and infections that require hospitalizations.

OHIP does not provide coverage if a procedure is completed in an out-patient facility such as dental implants or wisdom tooth removal which are normally completed in a private Oral & Maxillofacial Surgery office.

There are certain hybrid situations, where a person would normally have a procedure completed in an out-patient facility but their health situation demands that it be completed in hospital. For instance, someone in long-term care with fragile health may need to be hospitalized for removal of multiple teeth. In this case, OHIP will cover the cost of hospitalization and anaesthesia but not necessarily the teeth*.

Wisdom teeth are not a scheduled benefit from OHIP. Where a patient’s health is too fragile to have the procedure in an out-patient facility, OHIP will cover the cost of hospitalization (‘OR time’ and any overnight stay), but not the cost of the professional services from the surgeon or the anaesthetist.

Some procedure are covered by OHIP but the ancillary services required to complete the surgery are not. Orthognathic surgery (surgical orthodontics) for instance, is covered under OHIP but the service to prepare the surgery, creation of the surgical stents, and special x-rays are not covered.

If you have questions about whether or not your surgery is OHIP eligible speak with your Oral & Maxillofacial Surgeon.

*In some cases a person's health is fragile enough that removal of the teeth is medically necessary OHIP will provide special written approval. These circumstances are strictly regulated by the Ministry of Health, and require written prior approval from them to cover the cost of the dental professional services.


It may be best to contact the Ministry of Health and Long-Term Care for some information specific to your situation.

You can find some contact information here:

http://www.health.gov.on.ca/en/common/

Call ServiceOntario, INFOline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282

Hours of operation: Monday to Friday, 8:30am - 5:00pm


If you find that this service is not covered, you may also find some helpful information in our Settlement.Org Where can I get dental care if I don't have insurance? article. You can find more information on finding a dentist here as well.


Feel free to connect with 211 for a referral to low-cost/community (or urgent-care) dental services in Ontario. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.


We hope this information is helpful. If you have any additional questions, please feel free to post them here.

Your Settlement.Org Team
10/5/2023
Topic:
Physiotherapy

Moderator
Moderator
Hi there,

Thank you for sharing your question and situation with us. We appreciate your interest in this information.

The government is investing in physiotherapy, giving 90,000 more seniors and eligible patients access to publicly funded clinic-based services in more communities across the province. You can find a list of publicly funded physiotherapy clinics by region in Ontario here: https://www.ontario.ca/page/publicly-funded-physiotherapy-clinic-locations

The College of Physiotherapists of Ontario also has a page on Government-Funded (OHIP) Physiotherapy and how to access those services. Here is an excerpt:

Am I eligible to receive physiotherapy care through a Community Physiotherapy Clinic (CPC)?
Community Physiotherapy Clinic programs cover physiotherapy for seniors, youth and some other patients at government-funded physiotherapy clinics to help patients recover from illness, surgery or injury.

You will need a referral from a doctor or nurse practitioner to access this physiotherapy at no cost.

Use this option when your doctor or nurse practitioner has referred you for physiotherapy after experiencing:
  • A recent illness, injury, accident or surgery that led to a decline in function or movement
  • A flare-up or worsening of symptoms from a previous fall, accident, surgery, or chronic condition that led to a decline in function or movement
With a valid health card you can receive government-funded physiotherapy if you are:
  • 65 years or older
  • 19 years or under
  • Any age after an overnight hospital stay (within the last 12 months) for a condition requiring physiotherapy
  • Receive Ontario Works or the Ontario Disability Support Program (any age and a health card is not required)




    According to several sports medicine clinics, visits with a Sports Medicine Physician can be covered by OHIP with a valid health card as well. While OHIP may cover the assessment, costs associated with other aspects of the service (e.g. injections) may not be covered by OHIP, so you may want to confirm this information with the clinic of your choice.

    It may also be a good idea to call TeleHealth Ontario (811) to connect with a registered nurse for free, secure and confidential health advice. This service is available 24 hours a day, 7 days a week. It may also be of interest to visit a Community Health Centre (CHC) for primary care, CHC's provide free to low-cost health care to uninsured people. The Health Network for Uninsured Clients has a comprehensive list of services in the GTA if you live in the Greater Toronto Area. The Ontario Ministry of Health website also has information about Community Health Centres, including a comprehensive list of CHCs across Ontario by region.

    We hope this information is helpful, and wish you all the best. Please follow up with us if you have any further questions.

    Sincerely,

    Your Settlement.Org team
    10/31/2023
    Topic:
    Finding work

    Moderator
    Moderator
    Hello There,

    Thank you for sharing your situation and question with us.

    Finding work can be challenging, you may want to look through Settlement.Org articles on job listings to help you find work. You may also wish to seek the support of an employment counsellor for help with your cover letter and resume.

    It may help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.

    If you have any additional questions, please feel free to post them here.

    We hope this information is helpful.

    Sincerely,


    Your Settlement.Org Team
    10/31/2023
    Topic:
    Living full time in a van?

    Moderator
    Moderator
    Hi there,

    Thank you for sharing your question and situation with us.

    According to Community Legal Education Ontario,

    OW cannot refuse to give you assistance just because you do not have a permanent address. So even if you do not have an address, you can apply.


    You may also be interested in contacting the nearest Community Legal Clinic for some advice regarding your situation. Steps to Justice has a list of free to low cost legal services available in Ontario regarding Ontario Works that may be helpful. It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service.

    Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.

    Steps to Justice has more information on Ontario Works that may be helpful. Here are also some Settlement.Org articles on Ontario Works for more information.

    If you have any additional questions, please feel free to post them here.

    We hope this information is helpful.

    Settlement.Org Team