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5/3/2023 Topic: Ukrainian family needs a place to live in Toronto Moderator	Hi there, Thank you for sharing your question and situation with us, we appreciate your interest in this information. You may find helpful information in the Settlement.Org Information for Ukraine Nationals Coming to Canada article. Information from the Canadian Government can be found here on the IRCC website under Immigration measures and support for Ukrainians and their families. The Government of Canada is providing financial assistance to help Ukrainian families who are in Canada under the Canada-Ukraine authorization for emergency travel (CUAET). The assistance is a one-time, non-taxable benefit. It’s to take care of your basic needs while you get settled in Canada. You can also find support in your area with a local settlement agency (including access to Free English classes). If you are looking for housing in the Greater Toronto Area (GTA) please contact COSTI’s Housing Services, you can email them at [email protected] If you need assistance in the Ottawa area please contact the CCI Ottawa. The Ukrainian Canadian Congress (UCC) has also produced an information guide for displaced Ukrainians coming to Ontario. If you are looking for help or would like information about services near you, you may want to dial 211 on a phone and speak to an Information and Referral Specialist to see if they can provide some information regarding services and options in your area. For 211 service in languages other than French and English, please call the 211 telephone service 24 hours a day, 7 days a week. Online chat is available in English and French at https://211ontario.ca/chat/ from Monday to Friday from 7am to 9pm. We hope this information is helpful. Sincerely, Your Settlement.Org team
5/11/2023 Topic: How to find a general physician-family doctor Moderator	Hi there, Thank you for sharing your question and situation with us. If you are searching for a new family doctor, you may also find helpful information on the Government of Ontario's website on finding a referral for a doctor near you, here is an excerpt: Find a family doctor or nurse practitioner A family doctor or nurse practitioner is your primary health care provider – meaning they are the person you make an appointment with when you have a new, non-emergency health concern. You can learn more about their services below. Visits to a doctor or nurse practitioner are publicly funded – meaning you don’t have to pay. Here are two options to find a family doctor or nurse practitioner who is accepting new patients: Register with our Health Care Connect service and have a nurse find a doctor or nurse practitioner for you. Use The College of Physicians and Surgeons of Ontario’s Find a Doctor search. choose “Advanced Search” to find a doctor near you (by city/town or postal code) click on “Additional Search Options” to narrow your search (to family doctors and/or language spoken) contact the doctor to check if they are accepting new patients If you find that the wait for a family physician is too long, you may want to visit a walk-in clinic for a referral from a family physician there. You can also call the Toronto Public Health Unit at 416-338-7600 for information or support in accessing care. As well as, Telehealth Ontario, which is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Assistance is available in more than 300 languages. When you call Telehealth, tell them what language you speak and you will be connected to an interpreter. Toll-free: 1-866-797-0000 Toll-free TTY: 1-866-797-0007 You may also find helpful information in the Settlement.Org article, How can I find a family doctor? and How do I choose a family doctor? We hope this is helpful, please follow up with us if you have any further questions. Sincerely, Your Settlement.Org team
5/17/2023 Topic: Can I get a new job with a Closed Work Permit? Moderator	Hi there, Thank you for sharing your question and situation with us. It may be best for you to consult a reputable and registered immigration consultant or an immigration lawyer for advice specific to your situation. You may find helpful information on how to find a reputable and registered lawyer or immigration consultant in the Settlement.Org articles, How do I find a lawyer? and What other kinds of legal help can I get?. It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET. We hope this referral is helpful. Please follow up with us if you have any further questions. Sincerely, Your Settlement.Org team
5/24/2023 Topic: Financial aid Moderator	Hi there, Thank you for sharing your question and situation with us. We appreciate your interest in this information. You may find helpful information regarding financial assistance in the Settlement.Org article, What Financial Assistance can I get if I have a disability?, Access Abilities also has a list of resources for healthcare funding. Access Abilities also recommends that you contact them for more information about financial assistance. It may also be worth contacting one of the agencies partnered with the Furniture Bank. Under "Access our Services" you can see a list of charitable organizations they partner with listed under the following headers: Women, Children, Youth & Family Services Refugees & Newcomers to Canada Services Community, Health, Poverty & Homelessness Services We hope this information is helpful, it was helpful to us to know which agencies you have already reached out to in your search. Please don't hesitate to reach out again if you have any further questions or would like to request a different referral. Sincerely, Your Settlement.Org team
5/24/2023 Topic: Sheriff is coming. Moderator	Hi there, Thank you for sharing your question and situation with us. It is best that you contact a community legal clinic for some advice regarding your situation. You may also wish to call the Landlord and Tenant Board at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board resolves disputes between residential landlords and tenants. Steps to Justice also has a compiled list of programs and services for helping housing law that may be helpful. 211 would be able to help narrow your search. If you have not been able to connect with a community resource navigator over the phone, you may want to try using their online chat service. If you are looking for support with the application process, you may want to request services that offer assistance completing forms and applications. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year, and their live chat service is available Monday to Friday from 7am-9pm ET. While caring for family, it is essential to also care for yourself. You made a good first step by reaching out, and we hope that you continue to reach out for support when you feel this way. You may want to contact 211 and speak to a Community Resource Navigator about refer community support and mental health services in your area. Here are some resources from the Settlement.Org article, Where can I get help with my mental health?: Find a Mental Health Professional Mental Health Helpline - This free, confidential phone line is available 24 hours a day, 7 days a week. They provide information about mental health services in Ontario. Information is available in over 170 languages. Information by email or web chat is also available. Canadian Mental Health Association (CMHA) - CMHA offers many different kinds of mental health services. You can find a local branch by searching by province or postal code. There are more options listed in the article, feel free to browse for information. 211 will be able to help tailor your options to your location and specific needs. We hope this information is helpful. If you have any additional questions, please feel free to post them here. Sincerely, Your Settlement.Org Team
5/31/2023 Topic: Divorce Out side of Canada Moderator	Hello, Thank you for sharing your situation and questions with us. In terms of divorce outside Canada, you may find some helpful information in our Settlement.Org Will my foreign divorce be recognized in Canada?. Here is an excerpt: "If you were divorced outside Canada, you need to prove that your divorce was legal in that country before you can get re-married in Canada." You can also find some helpful information in this Marriage and Divorce publication from Family Law Education for Women website. Here is an excerpt, "Are divorces from other countries legal in Canada? .... If your divorce is from another country, it may affect your family law rights to spousal support and division of family property in Canada. If you have concerns about a divorce that was granted in another country, it is a good idea to talk to a family law lawyer here. If your divorce is from another country, and you want to marry someone else in Canada, you will have to show proof of your divorce so that you are able to get married here. To do this, you must have an official copy of the Divorce Order. You will need a letter from a lawyer in Canada in the province or territory where you want to get married, that says that your divorce should be recognized under Canadian law. If the Divorce Order is not in English or French, you will also need to get it translated into English or French by an approved translator. The lawyer can also help you with this." You may also want to contact the nearest Family Law Information Centre to see if they can provide you with some information on how to proceed. I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. Sincerely, Your Settlement.Org team
5/31/2023 Topic: I am looking for job opportunities in Software Moderator	Hello There, Thank you for sharing your situation and question with us. Finding work can be challenging, you may want to look through Settlement.Org articles on job listings to help you find work. You may also wish to seek the support of an employment counsellor for help with your cover letter and resume. A number of settlement services are providing intake appointments online and over the phone to support clients remotely. You may want to connect with a settlement agency that provides employment services using our Services Near Me section. Settlement agencies can also help you find financial assistance options. It may help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET. If you have any additional questions, please feel free to post them here. We hope this information is helpful. Sincerely, Your Settlement.Org Team
5/31/2023 Topic: Application PR card status "SUBMITTED" Moderator	Hello There, Thank you for sharing your situation and question with us. Based on information on the IRCC website, you will likely need to apply for a Permanent Resident Travel Document to return to Canada without a PR card. According to this IRCC Help Centre article: If you’re outside Canada and don’t have a valid PR card, you need a permanent resident travel document (PRTD) to return to Canada. You can only apply for a PRTD from outside Canada. If you try to return to Canada without a PR card or PRTD, you may not be able to take your flight, train, bus or boat to Canada. We hope this information is helpful. If you have any additional questions, please feel free to post them here. You may also wish to consult a reputable and registered immigration consultant or an immigration lawyer about this situation. Sincerely, Your Settlement.Org Team
5/31/2023 Topic: can you use bank statements as proof of income Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be interested in finding out what your options are in this situation. The answer to this question may vary depending on what you are applying for. If this is about a housing inquiry for example, you may want to connect with your mortgage lender or potential landlord about documents they accept. One option would be to request a Proof of Income statement from the Canada Revenue Agency, which would provide a brief summary of your income and deductions from the previous year. I hope this information is helpful. Please let us know if you have further questions and if there is any follow-up to your question/situation. Sincerely, Your Settlement.Org team
5/31/2023 Topic: How do you prove sources of income? Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be interested in finding out what your options are in this situation. The answer to this question may vary depending on what you are applying for. If this is about a housing inquiry for example, you may want to connect with your mortgage lender or potential landlord about documents they accept. One option would be to request a Proof of Income statement from the Canada Revenue Agency, which would provide a brief summary of your income and deductions from the previous year. I hope this information is helpful. Please let us know if you have further questions and if there is any follow-up to your question/situation. Sincerely, Your Settlement.Org team
5/31/2023 Topic: PR card rejected. Should I appeal? Moderator	Hi there, Thank you for sharing your question and situation with us. It may be best for you to consult a reputable and registered immigration consultant or an immigration lawyer for advice regarding your situation. You may find helpful information on how to find a reputable and registered lawyer or immigration consultant in the Settlement.Org articles, How do I find a lawyer? and What other kinds of legal help can I get?. It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET. We hope this referral is helpful. Please follow up with us if you have any further questions. Sincerely, Your Settlement.Org team
5/31/2023 Topic: Sending WES replaced duplicates Original Documents Moderator	Hello There, Thank you for sharing your situation and question with us. We appreciate that you would be interested in this type of information. We understand that the outcome of your report may cause concern. It is best that you contact WES directly for information specific to your case. Be prepared with your WES reference number and call the (+1) 800-361-6106 or use their contact form. For information about contacting WES and their complaints process, you may find the Settlement.Org discussion thread Problem With My WES Evaluation Report useful. Here is an excerpt: Submitting Application for Evaluations If you still have questions about the WES evaluation application submission, submit your questions at www.wes.or/ca/contact https://www.wes.org/ca/contact-us/ The fees are based on the two types of evaluations WES provides: basic Document-by-Document and detailed Course-by-Course. For the distinction between the two reports, visit WES website http://www.wes.org/ca/fees/evaltypes.asp https://www.wes.org/ca/evaluations-and-fees/other/ ICAP service, which stores your verified academic transcripts, and send them to institutions at your request, costs an additional fee per application. Submission of incomplete or incorrect documentation is the main reason your evaluation report might be delayed; we urge you to review Required Documents for your country of education (http://www.wes.org/ca/required/index.asp) and submit all the required documents. For more information, visit Settlement.Org for articles on credential evaluation. If you have any additional questions, please feel free to post them here. We hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. Sincerely, Your Settlement.Org Team
5/31/2023 Topic: Employment Insurance Benefits Moderator	Hello, Thank you for sharing your situation and question with us. We can appreciate that you would be concerned about this situation. It may be best for you to contact Service Canada directly for some information specific to your situation. You can find some contact information on the Service Canada website. Or call, Toll-Free: 1-800-206-7218 (TTY: 1-800-529-3742) I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation. Sincerely, Your Settlement.Org team
5/31/2023 Topic: express entry skilled worker PR Moderator	Hello There, Thank you for sharing your situation and question with us. It is best that you contact the Immigration, Refugees and Citizenship Canada (IRCC) contact Centre directly for more specific information about your application. You can contact them at: 1-888-242-2100 (In Canada Only) You can also submit a case-specific enquiry: http://www.cic.gc.ca/english/contacts/web-form.asp If you have any additional questions, please feel free to post them here. We hope this information is helpful. Settlement.Org Team
5/31/2023 Topic: PR want to sponsor my niece Moderator	Hi there, Thank you for sharing this question and situation with us. It is best that you reach out to a lawyer or registered immigration consultant for advice in this situation. You may find helpful information on how to find a reputable and registered lawyer or immigration consultant in the Settlement.Org articles, How do I find a lawyer? and What other kinds of legal help can I get?. It may also help to connect with a community resource navigator at 211 to narrow your search. 211 Ontario is a free, confidential service. Their phone service is available 24 hours a day, 365 days a year. Here is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET. If you are looking for more information on Sponsorship, you may find Settlement.Org article How do I sponsor a spouse, common-law or conjugal partner, or dependent child living outside of Canada? a helpful resource. This article provides an introduction to the IMM 5289 Guide: Sponsor your spouse, common-law partner, conjugal partner or dependent child. We hope this is helpful, please reach out to us if you have any further questions. Sincerely, Your Settlement.Org team